Hp LaserJet Pro CP1025nw Color Printer User Manual Page 114
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- Table of contents
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Step 4: Check the paper
1. Make sure that the paper that you are using meets specifications.
2. Make sure that the paper is loaded correctly in the input tray.
Step 5: Check the software
1. Make sure that the product software is installed correctly.
2. Verify that you have installed the printer driver for this product. Check the program to make sure
that you are using the printer driver for this product.
Step 6: Test print functionality
1. Print a configuration page. Select Print configuration page on the Services tab in the Printer
Preferences.
2. If the page does not print, verify that the input tray contains paper.
3. If the page jams in the product, clear the jam.
Step 7: Check the supplies
Print a supplies status page and check the estimated remaining life of the print cartridges and imaging
drum.
Step 8: Try sending a print job from a computer
1. Try printing the job from another computer that has the product software installed.
2. Check the USB cable connection. Direct the product to the correct port, or reinstall the software,
selecting the connection type that you are using.
3. If the print quality is unacceptable, complete the following steps:
●
Verify that the print settings are correct for the media that you are using.
102 Chapter 9 Solve problems ENWW
- LASERJET PROFESSIONAL CP1020 1
- User Guide 3
- Table of contents 7
- 1 Product basics 13
- Product comparison 14
- Environmental features 14
- Accessibility features 15
- Product views 16
- Product back view 17
- Control panel layout 18
- 2 Software for Windows 19
- Remove software for Windows 23
- 3 Use the product with Mac 25
- Software for Mac 26
- LASERJET PROFESSIONAL 27
- Software for Mac computers 30
- Print with Mac 31
- Print a cover page with Mac 32
- 4 Connect the product 35
- Printer sharing disclaimer 36
- Connect with USB 37
- Supported network protocols 39
- Configure the IP address 40
- Advanced wireless setup 43
- Configure network settings 45
- 5 Paper and print media 47
- Understand paper use 48
- Supported paper sizes 51
- Supported paper types 53
- Load paper tray 55
- Tray capacity 56
- 6 Print tasks 57
- Create printing shortcuts 62
- Print on both sides manually 65
- 3. Click the Finishing tab 68
- Create a booklet with Windows 80
- Use HP ePrint 82
- Use AirPrint 84
- Adjust color 85
- Match colors 85
- Manual color options 87
- 76 Chapter 7 Color ENWW 88
- 78 Chapter 7 Color ENWW 90
- Print information pages 92
- Product security features 96
- Economy settings 97
- Supplies messages 98
- HP policy on non-HP supplies 99
- HP fraud hotline and Web site 99
- Recycle supplies 100
- Print cartridge layout 100
- Imaging drum layout 100
- Replacement instructions 101
- Replace the imaging drum 105
- Clean the product 109
- Product updates 109
- 9 Solve problems 111
- Self help 112
- Solve problems checklist 113
- Step 4: Check the paper 114
- Step 5: Check the software 114
- Step 7: Check the supplies 114
- Restore factory settings 116
- Status alert messages 120
- Prevent paper jams 126
- Clear jams 127
- Clear jams from the rear door 128
- Improve print quality 131
- Change the color options 132
- Print a cleaning page 134
- Check the print cartridges 135
- Section Print-cartridge 137
- 1 Yellow 137
- 4Magenta 137
- Repeating defects 138
- The product does not print 139
- The product prints slowly 139
- Solve connectivity problems 140
- Solve common Mac problems 146
- A Supplies and accessories 149
- Part numbers 150
- B Service and support 151
- End User License Agreement 157
- Customer support 159
- Repack the product 160
- C Specifications 161
- Physical specifications 162
- Environmental specifications 162
- D Regulatory information 163
- FCC regulations 164
- United States and Puerto Rico 166
- Non-U.S. returns 167
- For more information 168
- Safety statements 173
- EMC statement (Korea) 174
- Laser statement for Finland 175
- GS statement (Germany) 175
- Substances Table (China) 176
- Australia statement 177
- Brazil ANATEL statement 177
- Canadian statements 177
- Notice for use in France 178
- Notice for use in Russia 178
- Korean statement 178
- Taiwan statement 178
- *CE913-90979* 186
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