Hp Deskjet F4240 All-in-One Printer User Manual

HP Deskjet F4200 All-in-One seriesWindows Help

1 HP Deskjet F4200 All-in-One series HelpFor information about the HP All-in-One, see:•HP All-in-One overview•Find more information•How do I?•Connecti

Try the following:•Information on print cartridges•Resolving print cartridge problems•Resolving print cartridge error messagesInformation on print car

Resolving print cartridge problemsMany problems can be resolved with the following procedures. If you receive a specificerror message about the print

NOTE: In the procedures below, the problem cartridge is identified by the blinkinglight. The light on the left blinks when the tri-color print cartrid

If this did not solve the issue, try the next solution.Solution 2: Clean the print cartridge contactsSolution: If the print cartridge selection number

3. Make sure you turn off the product by pressing the On button.CAUTION: Do not turn off the product by turning off a power strip or unpluggingthe pow

Wrong, inaccurate, or bleeding colorsIf your printout has one of the following print quality problems, try the solutions in thissection for help.• Col

For more information, see:•Load paper•Information on paperCause: The paper was loaded incorrectly, or it was wrinkled or too thick.If this did not sol

Solution 5: Check the print settingsSolution: Check the print settings.• Check the print settings to see if the color settings are incorrect.For examp

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

If this did not solve the issue, try the next solution.Solution 4: Clean the print cartridgesSolution: Print a self-test report to determine if there

Chapter 18 HP Deskjet F4200 All-in-One series HelpHP Deskjet F4200 All-in-One seriesHelp

Solution 2: Check the print quality settingSolution: Check the quality setting. Use a higher quality setting to increase theamount of ink used for pri

Solution 2: Check the print quality settingSolution: Check the quality setting. Use a higher quality setting to increase theamount of ink used for pri

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more informat

NOTE: There is no problem with the ink supplies and replacing the printcartridges is unnecessary.For more information, see:•Recommended papers for pri

Cause: The print cartridges needed to be cleaned or there was insufficient ink.Printouts seem blurry or fuzzyTry the following solutions if your print

Solution: HP recommends that you use HP Advanced Papers or any other papertype that is appropriate for the product.Always make sure the paper you are

Ink streaks on the back of the paperTry the following solutions if there is smeared ink on the back of your printout.•Solution 1: Print on a page of p

Cause: There was not enough paper in the input tray.The text edges are jaggedTry the following solutions if the text in your printouts is not sharp an

Cause: A stack of envelopes was loaded incorrectly.If this did not solve the issue, try the next solution.Solution 2: Load a different type of envelop

The product is not respondingTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If t

2 HP All-in-One overviewThe HP Deskjet F4200 All-in-One series is a versatile device that enables easy-to-usecopying, scanning, and printing.CopyThe H

Solution 4: Check for a print carriage stallSolution: Turn off the product. Lower the input tray, open the front access door,and remove any objects th

Solution 6: Make sure that the product is turned onSolution: Look at the On button located on the product. If it is not lit, the product isturned off.

The product prints meaningless charactersTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution

Some documents take a long time to print. If nothing has printed several minutes afteryou sent a print job to the product, check the product display t

Solution 5: Load more paper in the input traySolution: If the product has only a few sheets remaining, load more paper in theinput tray. If there is p

Cause: The print settings were set to print the first page of your document first.Because of the way the paper feeds through the product, this means t

Solution 3: Check the paper guide positionSolution: Remove the stack of paper from the input tray, and then reload the paper.Make sure that you slide

Solution 1: Check the margins in your software applicationSolution: Make sure the margin settings for the document do not exceed theprintable area of

Cause: The paper is loaded incorrectly.A blank page came out while printingTry the following solutions to resolve the issue. Solutions are listed in o

If this did not solve the issue, try the next solution.Solution 4: Check the print cartridges for protective tapeSolution: Check each print cartridge.

Label Description1 Control panel2 Front access door3 Paper-width guide4 Input tray5 Tray extender6 Print cartridge door7 Glass8 Lid backing9 Rear acce

Copy troubleshootingUse this section to solve these copy problems:•Nothing happens when I try to copy•Parts of the original do not appear or are cut o

If this did not solve the issue, try the next solution.Solution 3: Wait for the product to finish other tasksSolution: Check the On light. If it is bl

Solution 1: Place the original correctly on the glassSolution: Load your original print side down on the right front corner of the glass.Cause: The or

The printout is blankTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first

A borderless copy has white space around the edgesTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely

Scan failsTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution d

Cause: The HP Photosmart Software was not running on your computer.If this did not solve the issue, try the next solution.Solution 5: Make sure you ha

Cause: The original was placed incorrectly on the glass.Scanned image is incorrectly croppedSolution: The autocropping feature in the software crops a

Solution 1: Make sure that the brightness is set appropriately in the softwareSolution: Adjust the brightness in the software, and then rescan the ori

This section contains the following topics:•Flashing lights•Product messages•File messages•General user messages•Paper messages•Power and connection m

Label Icon Name and Description1 Ink Level lights: Show ink level information for each print cartridge, four forthe tri-color cartridge and four for t

On light ResumelightCheckPrintCartridgelightsPaperSelection lightsDescription SolutionOn Off BothblinkingCurrentselection On,OthersOffThe print cartri

On light ResumelightCheckPrintCartridgelightsPaperSelection lightsDescription SolutionOn Blinking BothblinkingCurrentselection On,OthersOffThe print c

On light ResumelightCheckPrintCartridgelightsPaperSelection lightsDescription SolutionBlack printcartridgelight OffThe tri-color printcartridge has be

Cause: The front access door or the print cartridge door was open.Firmware revision mismatchSolution: To find support and warranty information, go to

Memory is fullSolution: Try making fewer copies at a time.Cause: The document you are copying has exceeded the memory of the product.Scan errorsReview

drive. Make sure to remove them properly using the uninstall utility provided with thesoftware.To uninstall from a Windows computerNOTE: Use this meth

7. Click Next through all of the screens that appear in the Wizard to install the USBComposite Device.8. Click Finish to finish the installation.9. Tr

Solution 4: Check the status of the productSolution: Check the status of the product in the HP Solution Center.To check the status of the product1. On

2. Make sure the product is turned on.3. If the product is not receiving electrical power, connect it to another power outlet.4. Turn off the product

5. If there are other USB devices connected to the computer, disconnect the otherdevices, except for the keyboard and the mouse.6. Check the USB cable

Label Icon Name and DescriptionWhen the HP All-in-One is off, a minimal amount of power is still used by theproduct. To completely disconnect the powe

7. Select the product from the TWAIN source list.8. Click File, and then click Scan New.Imaging for Windows will scan from the product using TWAIN sof

The Registry Editor appears.c. In the Registry Editor, select My Computer.d.With My Computer highlighted, click File, and then click Export.e. Browse

Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-in-one, or Dell all-in-one, caused a scan communication error.If this did

Solution 11: Check the USB chipset and controllerSolution: Check the USB chipset and controller.Scan communication errors can occur because of compati

8. Make sure the power cord is firmly connected to both the product and the poweradaptor. Plug the power cord into a grounded power outlet, surge prot

To print a self-test report1. Load letter or A4 unused plain white paper into the input tray.2. Press and hold the Cancel button and then press the St

c. Disconnect the power cord from the back of the product.d. Reconnect the power cord to the back of the product.e. Press the On to turn on the produc

To turn off programs that run in the backgrounda. On the Windows taskbar, click Start.b. Depending on your operating system, do one of the following:•

5. Install the software.To install the softwarea. Insert software CD into the CD-ROM drive of the computer.The software installation will start automa

3. Make sure the test patterns show a complete grid and the thick color lines arecomplete.• If more than a few lines in a pattern are broken, this mig

The following table describes common situations and explains what the lights mean.Light status What it meansAll lights are off. The HP All-in-One is t

4. Reconnect the USB cable to the product and the computer.After reconnecting the USB cable, the product should start printing the jobs inqueue.NOTE:

To verify the print driver1. Depending upon your operating system, do one of the following:• Windows Vista: On the Windows taskbar, click Start, click

3. On the Printer menu, make sure there are no check marks next to PausePrinting or Use Printer Offline.On the Printer menu, make sure there are no ch

Cause: The print spooler needed to be restarted.If this did not solve the issue, try the next solution.Solution 8: Check the software applicationSolut

If this did not solve the issue, try the next solution.Solution 2: Check the power cord and USB cableSolution: Make sure that the power cord and USB c

To check the USB connection1. Verify that the USB cable is securely plugged into the USB port on the back ofthe product.2. Make sure the other end of

Solution 3: Restart the computerSolution: Restart the computer.Cause: You might not have restarted the computer after installing the productsoftware.

7. Follow the onscreen instructions and the instructions provided in the Setup Guidethat came with the product.8. If you are still having trouble scan

Solution 2: Check the power cord and USB cableSolution: Make sure that the power cord and USB cable are properly attached andplugged in. Also, make su

To check the USB connection1. Verify that the USB cable is securely plugged into the USB port on the back ofthe product.2. Make sure the other end of

NOTE: The HP Photosmart software supports the following file formats: BMP, DCX,FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and P

Solution 3: Restart the computerSolution: Restart the computer.Cause: You might not have restarted the computer after installing the productsoftware.

7. Follow the onscreen instructions and the instructions provided in the Setup Guidethat came with the product.8. If you are still having trouble scan

3. Remove all the items that are related to the HP scanning software.A message appears on the computer to restart after removing some programsfrom the

3. Remove all the items that are related to the HP scanning software.A message appears on the computer to restart after removing some programsfrom the

• Solution 5: Uninstall and reinstall the HP Photosmart Software•Solution 6: Contact HP support for serviceSolution 1: Reset the productSolution: Turn

To check the USB connection1. Verify that the USB cable is securely plugged into the USB port on the back ofthe product.2. Make sure the other end of

Solution 3: Restart the computerSolution: Restart the computer.Cause: You might not have restarted the computer after installing the productsoftware.

7. Follow the onscreen instructions and the instructions provided in the Setup Guidethat came with the product.8. If you are still having trouble scan

Error reading or writing the fileSolution: Check to see if you have the right folder and file name.Cause: The product software could not open or save

Cannot cropTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution

3 Find more informationYou can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All

• The software that came with the product was not installed correctly.• The software that came with the product is installed, but it was not running.N

Out of paperTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution

5. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.6

in the Size list to see if a defined paper size already exists for the type of paperyou are using.Paper type Suggested paper size settingsCopier, mult

Make sure you have the following materials available:• Lint-free cloth, or any soft material that will not come apart or leave fibers.• Distilled, fil

Paper jam or misfeedSolution: Clear the paper jam.For more information, see:Clear paper jamsCause: The HP All-in-One had a paper jam.Paper mismatchSol

HP All-in-One not foundSolution: If the product is not properly connected to the computer, communicationerrors can occur. Make sure the USB cable is s

Solution 2: Make sure the product is connected to the computerSolution: If the product is not properly connected to the computer, communicationerrors

Solution 2: Make sure the product is connected to the computerSolution: If the product is not properly connected to the computer, communicationerrors

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using of a non-HP supply wi

Chapter 316 Find more informationFind more information

cartridge available to avoid possible printing delays. You do not need to replace theprint cartridges until print quality becomes unacceptable.If you

Solution 1: Print a self-test reportSolution: Print a self-test report to see if the product can print.To print a self-test report1. Load letter or A4

3. If the print carriage did not move, open the front access door, and make note ofwhere the carriage is stuck and look for jammed paper.A paper jam c

b. Check for any paper still in the product. Gently pull any paper out of the rollers.c. Replace the rear access door. Gently push the door forward un

4. Plug the power cord directly into a wall outlet.1 Power connection2 Power cord and adaptor5. Try to print from your computer.If the product prints

To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact

If this did not solve the issue, try the next solution.Solution 4: Align newly installed print cartridgesSolution: You must align the print cartridges

Solution 1: Remove and reinsert the print cartridgesSolution: Remove and reinsert the print cartridges and verify that they are fullyinserted and lock

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

3. Lightly press down on the print cartridge to release it, and then pull it towards youout of the slot.NOTE: Do not remove both print cartridges at t

HP Deskjet F4200 All-in-One series

4 How do I?This section contains links to commonly performed tasks, such as printing photos andoptimizing your print jobs.•How do I change the print s

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

If you are using print cartridges that are not compatible with the product, replace theindicated print cartridges with print cartridges that are compa

To make sure the print cartridges are installed correctly1. Make sure the product is turned on.2. Open the print cartridge door.The print carriage mov

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

3. Check to make sure you are using the correct print cartridges for your product. For alist of compatible print cartridges, see the printed documenta

11. Open the print cartridge door and reinsert the tri-color print cartridge by sliding itforward into the slot on the left. Then push the print cartr

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage

Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apartor leave f

7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes.1 Copper-colored contacts2 Ink nozzles (do n

Solution 3: Replace the print cartridgesSolution: Replace the print cartridges that are experiencing the problem. If only oneof the print cartridges i

Chapter 418 How do I?How do I?

13 HP warranty and supportHewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics:•Warran

• Valuable product and troubleshooting information for common problems• Proactive product updates, support alerts, and HP newsgrams that are available

Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America (includingMexico). To determine the durat

HP Quick Exchange Service (Japan)For instructions on how to pack your product for exchange, see Pack the product.HP Korea customer supportChapter 1321

Prepare the product for shipmentIf after contacting HP Customer Support or returning to the point of purchase you are requested tosend the product in

If you do not have the original packaging materials, please use other adequate packagingmaterials. Shipping damage caused by improper packaging and/or

14 Technical informationThe technical specifications and international regulatory information for the HP All-in-One areprovided in this section.For ad

• Maximum copy enlargement ranging from 200-400% (depends on model)• Maximum copy reduction ranging from 25-50% (depends on model)Scan specifications•

Paper useThis product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.PlasticsPlastic parts over 25 grams are marked

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

5 Connection informationThe HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also shar

Regulatory noticesThe HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following top

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNoise emission statement for GermanyGeräuschemissio

HP Deskjet F4200 All-in-One series declaration of conformityRegulatory notices 219Technical information

Chapter 14220 Technical informationTechnical information

IndexSymbols/Numerics10 x 15 cm photo paperload 262 pages on 1, print 464 pages on 1, print 464 x 6 inch (10 x 15 cm)borderless photosprint 384 x 6 in

improper shutdown 184inkdrying time 177low 125, 186sprays inside HP All-in-One 126streaks on the back ofpaper 113ink cartridgesHP ink depleted 186ink

print carriagestalled 187print cartridge protector 76print cartridgesalign 76, 191check ink levels 71clean 77clean contacts 78clean ink nozzle area 80

print 114scan 131two-sided prints 42, 43Uuninstall software 93USB cablecommunication lost 184USB cable installation 88Wwarranty 207, 209Web pages, pri

Chapter 520 Connection informationConnection information

6 Load originals and load paperYou can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, tr

paper types, remember to change the paper type settings. For more information, see Setthe paper type for printing.This section contains the following

HP All-in-One Paper or HP Printing Paper• HP All-in-One Paper is specifically designed for HP All-in-One products. It has anextra bright blue-white sh

NOTE: For a complete list of supported media sizes, see the printer software.Papers to avoid for all print and copy jobs• Any size paper other than th

To load full-size paper1. Pull out the tray extension.NOTE: When you use legal-size paper, leave the tray extender closed.2. Slide the paper-width gui

4. Insert the stack of paper into the input tray with the short edge forward. Ensure thatthe side you want to print on faces down. Slide the stack of

To load photo paper in the input tray1. Remove all paper from the input tray.2. Insert the stack of photo paper into the far-right side of the input t

To load index cards in the input tray1. Remove all paper from the input tray.2. Insert the stack of cards vertically (short edge facing outwards), wit

To load envelopes1. Remove all paper from the input tray.2. Insert one or more envelopes into the far-right side of the input tray, with the envelopef

For best results, set the paper type before copying or printing.Related topics•Load photo paper•Set the paper type for printing•Set the copy paper typ

7 Print from your computerThe HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as

Make the HP All-in-One the default printerYou can set the HP All-in-One as the default printer to use from all software applications.This means that t

the Size list to see if a defined paper size already exists for the type of paper you areusing.Paper type Suggested paper size settingsCopier, multi-p

To view the print resolution1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make

4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

To preview your print job1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make su

Contents1 HP Deskjet F4200 All-in-One series Help...72 HP All-in-One overv

• Presentation printing: Print high-quality documents, including letters andtransparencies.• Two-sided (Duplex) Printing: Print two-sided pages with t

3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

3. On the File menu in your software application, click Print.4. Make sure the product is the selected printer.5. Click the button that opens the Prop

4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

6. In the Basic Options area, select the appropriate photo paper type from the PaperType drop-down list.7. In the Resizing Options area, click the app

Printing in maximum dpi takes longer than printing with other settings and requires a largeamount of disk space.To print in Maximum dpi mode1. Make su

7. For binding, do one of the following:• For binding on the top like a notebook or calendar, select the Flip Pages Up checkbox.This causes the odd an

To print a multiple-page document as a booklet1. Load paper into the input tray.The paper should be thick enough so that the images do not show throug

1357911Figure 7-1 Left-edge binding for left-to-right languages1357911Figure 7-2 Right-edge binding for right-to-left languagesPerform special print j

Print multiple pages on a single sheetYou can print up to 16 pages on a single sheet of paper.1243To print multiple pages on a single sheet1. Make sur

Perform special print jobs...38Print a borderles

Print a multiple-page document in reverse orderBecause of the way the paper feeds through the HP All-in-One, the first page that printsis print side u

Reverse an image for iron-on transfersThis feature reverses an image so you can use it for iron-on transfers. This feature is alsouseful for transpare

6. In the Basic Options area, from the Paper Type drop-down list, select More. Thenselect the appropriate paper type.TIP: If you want to make notation

Print a posterYou can create a poster by printing a document on multiple pages. The HP All-in-Oneprints dotted lines on some pages to indicate where t

To print a Web page1. Make sure you have paper loaded in the input tray.2. On the File menu in your Web browser, click Print.TIP: For best results, se

4. Select the print job you want to cancel.5. On the Document menu, click Cancel Printing or Cancel, or press the Delete keyon your keyboard.It can ta

To resume a print job from the computer (Windows 2000 users)1. On the Windows taskbar, click Start, point to Settings, and then click Printers.2. Doub

Chapter 754 Print from your computerPrint

8 Use the copy featuresThe HP All-in-One allows you to produce high-quality color and black-and-white copieson a variety of paper types. You can enlar

Orientation oforiginalLayout of the copy4x6 or L (Small Photo) A or A4 (Plain or Photo)Enlarge/Fit toPage OFFEnlarge/Fit toPage ONEnlarge/Fit toPage O

Work with print cartridges...69Handle the print

Orientation oforiginalLayout of the copy4x6 or L (Small Photo) A or A4 (Plain or Photo)Enlarge/Fit toPage OFFEnlarge/Fit toPage ONEnlarge/Fit toPage O

Paper type Control panel settingHP Advanced Paper PlainHP All-in-One Paper PlainHP Printing Paper PlainOther inkjet paper PlainLegal PlainRelated topi

Related topicsControl panel buttonsSet the copy paper typeMake multiple copies of the same originalYou can set the number of copies from the control p

3. Press the Paper Selection button to select either Photo (Large) or Photo (Small)depending on the size of the paper loaded in the input tray.NOTE: W

Related topicsControl panel buttonsStop copyingTo stop copying▲ Press Cancel on the control panel.Related topicsControl panel buttonsStop copying 61Us

Chapter 862 Use the copy featuresUse the copy features

9 Use the scan featuresScanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anythin

computer, look for the HP Digital Imaging Monitor icon in the system tray at the lowerright side of the screen, near the time.NOTE: Closing the HP Dig

Edit a scanned imageYou can edit a scanned image, such as a photo or graphic, using the software youinstalled with the HP All-in-One. Using this softw

Chapter 966 Use the scan featuresScan

Copy troubleshooting...127Nothing happens w

10 Maintain the HP All-in-OneThe HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surfa

3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.4. Plug in the power cord, and then turn on the product.Clean the lid backingMi

4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)alcohol, and wipe the backing thoroughly with a damp cloth to rem

plastic tape has not been removed from the print cartridges, the print cartridges are lowon ink, or the print carriage is blocked.This section contain

NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can causetemporary printing problems, or even permanent damage.Check the e

options are available for your printer. Standard and value choices use the same cartridgeselection numbers.Choose original HP cartridges for how you p

To replace the print cartridges1. Make sure the product is on and you have letter or A4 unused plain white paper loadedin the input tray.2. Open the p

6. Remove the new print cartridge from its packaging, being careful to touch only theblack plastic. Gently remove the plastic tape using the pink pull

8. Close the print cartridge door.9. After the print cartridge alignment sheet prints, load it on the right front corner of theglass with the top of t

For more information about ink-backup mode, see the following topics:•Ink-backup mode output•Exit ink-backup modeInk-backup mode outputPrinting in ink

Notice to Windows 2000 users...214Environmental product st

To align newly installed print cartridges1. Before installing the print cartridges, make sure you have letter or A4 unused plainwhite paper loaded in

3. Click the Device Services tab.4. Click Clean the Print Cartridges.5. Follow the prompts until you are satisfied with the quality of the output, and

2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Rel

To clean the area around the ink nozzles1. Turn on the product and open the print cartridge door.The print carriage moves to the far right side of the

7. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartridge in firml

11 Shop for ink suppliesFor a list of print cartridge numbers, see the printed documentation that came with theHP All-in-One. You can also use the sof

Chapter 1184 Shop for ink suppliesShop for ink supplies

12 TroubleshootingThis section contains the following topics:•View the Readme file•Hardware setup troubleshooting•Software installation troubleshootin

This section contains the following topics:•The product will not turn on•I connected the USB cable, but I am having problems using the HP All-in-One w

6Contents

• Test the power outlet to make sure it is working. Plug in an appliance that youknow works, and see if the appliance has power. If not, then there mi

Solution 5: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutionsand are still having a pr

After setting up the product, it does not printSolution:• Look at the On button located on the product. If it is not lit, the product is turnedoff. Ma

• Check other printers or scanners. You might need to disconnect older productsfrom your computer.• Try connecting the USB cable to another USB port o

A red X appears on the USB connect promptSolution: Verify that the product is set up properly, and then try to re-establish theconnection.To retry the

Some of the buttons are missing in the HP Solution CenterSolution: If the appropriate icons and buttons for your product do not appear in theHP Soluti

For more information, see:Uninstall and reinstall the softwareCause: The installation might not be complete.Uninstall and reinstall the softwareIf you

When the software installation is complete, the HP Digital Imaging Monitor icon appearsin the Windows system tray.To verify that the software is prope

If the jammed paper is not in the rear rollers, check the front access door. Occasionallysmall media jams may not be reachable from the rear access do

2. Gently pull out any paper that might have jammed.CAUTION: If the paper tears when you are removing it, check for torn piecesof paper that might be