Hp LaserJet P2055dn User Manual Page 114
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- Table of contents
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Interpret control-panel messages
The control-panel messages indicate the current product status or situations that might require action.
Control-panel messages appear temporarily and might require that you acknowledge the message by
pressing OK to resume printing or by pressing X to cancel the job. With certain messages, the job might
not finish printing or the print quality might be affected. If the message is related to printing and the auto-
continue feature is on, the product will attempt to resume printing after the message has appeared for
10 seconds without acknowledgement.
For some messages, restarting the product might fix the problem. If a critical error persists, the product
might require service.
Control-panel messages
Control-panel message Description Recommended action
10.X Supply memory error The e-label for the print cartridge cannot be
read or is missing.
Reinstall the print cartridge.
Turn the product off and then on.
If the problem is not solved, replace the
cartridge.
Press OK to override this error and continue
to print. Supplies and status features are not
available.
13.XX Jam in <location> The product has detected a jam. Clear the jam from the location indicated. The
job should continue to print. If it does not, try
reprinting the job.
If the message persists, contact HP support.
See
Customer support on page 141.
21.X Print failure
Press [OK]
If error repeats turn off then on
The product cannot process the page. Press OK to continue printing the job, but
output might be affected.
If the error persists, turn the power off and
then on. Resend the print job.
41.2 Engine error
Press [OK]
The engine experienced an internal error. Turn the product power off, wait at least
30 seconds, and then turn the product power
on and wait for it to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Turn the product power on.
If the message persists, contact HP support.
See
Customer support on page 141.
41.3 Unexpected size in tray x
Load <SIZE>
Press [OK]
The product has detected print media in the
tray that does not match the configuration for
the tray.
Load the correct media into the tray, or
configure the tray for the size that you have
loaded. See
Load trays on page 50.
102 Chapter 10 Solve problems ENWW
- User Guide 1
- Table of contents 5
- 1 Product basics 13
- Product comparison 14
- Product features 15
- Product walkaround 17
- Rear view 18
- Interface ports 19
- 2 Control panel 21
- Control-panel layout 22
- Use the control-panel menus 23
- Reports menu 24
- System setup menu 25
- Service menu 27
- Network config. menu 28
- ENWW Network config. menu 17 29
- 3 Software for Windows 31
- UPD installation modes 33
- Priority for print settings 34
- Remove software for Windows 36
- HP ToolboxFX 37
- HP Web Jetadmin 38
- Embedded Web server 38
- Software for Macintosh 39
- Print a cover page 42
- Use watermarks 43
- Use the Services menu 45
- 5 Connectivity 47
- USB configuration 48
- Network configuration 49
- Table 5-4 IP addressing 50
- Configure the network product 51
- IP address 52
- Link speed setting 53
- 6 Paper and print media 55
- Custom paper sizes 58
- Tray and bin capacity 60
- Load trays 62
- Tray 2 and optional Tray 3 64
- Manual feed 65
- Configure trays 66
- Use paper output options 67
- 7 Use product features 69
- EconoMode 70
- Quiet mode 71
- 8 Print tasks 73
- Cancel a print job 74
- Open the printer driver 75
- Use printing shortcuts 75
- Set paper and quality options 76
- Set document effects 76
- Set advanced printing options 79
- Print the information pages 82
- Use the HP ToolboxFX software 83
- Event log 84
- Set up Status Alerts 85
- Set up E-mail Alerts 85
- Device Settings 86
- Paper Handling 87
- Printing 87
- PostScript 87
- Print quality 87
- Network Settings 88
- Shop for Supplies 88
- Other Links 88
- Manage a network product 89
- Use HP Web Jetadmin software 90
- Use security features 90
- Lock the product 91
- Manage supplies 92
- Replace supplies and parts 94
- Change the print cartridge 95
- Install memory 97
- ENWW Install memory 87 99
- Check DIMM installation 100
- Enable memory for Windows 101
- Clean the product 102
- Clean the paper path 103
- 2. Remove Tray 2 107
- ENWW Clean the product 95 107
- ENWW Clean the product 97 109
- 10 Solve problems 111
- Solve general problems 112
- Restore factory settings 113
- Control-panel messages 114
- Common causes of jams 118
- Jam locations 119
- Clear jams 119
- ENWW Jams 109 121
- 5. Replace Tray 2 123
- ENWW Jams 111 123
- Input trays 124
- 1. Open the tray 125
- ENWW Jams 113 125
- 1. Remove Tray 2 and Tray 3 127
- 3. Replace the trays 127
- ENWW Jams 115 127
- Output bins 128
- ENWW Jams 117 129
- Solve print-quality problems 130
- Image defect examples 131
- Vertical lines 132
- Gray background 132
- Toner smear 132
- Loose toner 132
- Vertical repetitive defects 133
- Misformed characters 133
- Page skew 133
- Curl or wave 134
- Wrinkles or creases 134
- Toner scatter outline 134
- Solve performance problems 135
- Solve connectivity problems 136
- Solve Linux problems 141
- A Supplies and accessories 143
- Order directly from HP 144
- Part numbers 145
- B Service and support 147
- End User License Agreement 150
- Customer support 153
- HP maintenance agreements 154
- Extended warranty 155
- C Specifications 157
- Physical specifications 158
- Operating environment 158
- D Regulatory information 159
- FCC regulations 160
- United States and Puerto Rico 162
- Non-U.S. returns 162
- Material restrictions 163
- European Union 163
- For more information 163
- Declaration of conformity 164
- Safety statements 165
- Laser statement for Finland 166
- Substances Table (China) 167
- CE457-90902 176
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