HP Photosmart 3100 All-in-One Printer series User Manual Page 113
- Page / 166
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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View the Readme file
You might want to refer to the Readme file for information on system requirements
and possible installation problems.
● In Windows, you can access the Readme file from Windows taskbar by clicking
Start, pointing to Programs or All Programs, pointing to HP, pointing to
Photosmart All-in-One 3100 series, and then clicking Readme.
● In Mac OS X, you can access the Readme file by double-clicking the icon located
in the top-level folder of the HP All-in-One software CD-ROM.
Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware, software, and fax setup.
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the
HP All-in-One hardware.
My HP All-in-One does not turn on
Solution Make sure the power cord is firmly connected, and wait a few
seconds for the HP All-in-One to turn on. If this is the first time you have turned
on the HP All-in-One, it can take up to a minute to turn on. Also, if the HP All-in-
One is plugged in to a power strip, make sure the power strip is turned on.
1 Power connection
2 Grounded power outlet
I connected the USB cable, but I am having problems using the HP All-in-One
with my computer
Solution You must first install the software that came with your HP All-in-One
before connecting the USB cable. During installation, do not plug in the USB
cable until prompted by the onscreen instructions. Connecting the USB cable
before prompted can cause errors.
Once you have installed the software, connecting your computer to your HP All-in-
One with a USB cable is straightforward. Simply plug one end of the USB cable
into the back of your computer and the other into the back of the HP All-in-One.
You can connect to any USB port on the back of your computer.
Chapter 12
110 HP Photosmart 3100 All-in-One series
Troubleshooting
- User Guide 1
- Safety information 3
- Contents 4
- HP All-in-One overview 6
- Control panel overview 8
- Color graphics display icons 9
- Menu overview 10
- Proof Sheet Menu 11
- Copy Menu 11
- Scan To menu 11
- Fax Menu 12
- Setup Menu 12
- Select Function Menu 12
- Help Menu 12
- Text and symbols 13
- User Guide 11 14
- Overview 14
- Chapter 1 15
- User Guide 13 16
- Find more information 18
- Chapter 2 19
- (continued) 19
- Use the onscreen Help 20
- User Guide 19 22
- Use the Help on a Mac 23
- 1 Navigation panes 24
- 2 Display area 24
- 3 Help toolbar 24
- User Guide 21 24
- Set your preferences 26
- Set the date and time 27
- Adjust the volume 27
- Connection information 28
- Connect using Bluetooth 29
- User Guide 27 30
- Finish setup 30
- Use printer sharing (Windows) 31
- Fax setup 32
- Chapter 3 33
- User Guide 31 34
- User Guide 33 36
- User Guide 35 38
- User Guide 37 40
- User Guide 39 42
- 3 Computer with modem 44
- User Guide 41 44
- User Guide 45 48
- User Guide 47 50
- Test your fax setup 54
- Set the fax header 55
- User Guide 53 56
- 4. Press 57
- Load originals and load paper 58
- Load an oversized original 59
- Papers to avoid 60
- Select an input tray 61
- Load full-size paper 62
- Chapter 4 63
- User Guide 61 64
- Load envelopes 65
- Load other types of paper 66
- Avoid paper jams 67
- Insert a memory card 68
- Connect a digital camera 69
- Connect a storage device 70
- View photos and videos 71
- User Guide 69 72
- Photos and videos 72
- Select all photos and videos 73
- Select a single video frame 74
- Edit photos 75
- Print a cropped photo 76
- Chapter 5 77
- User Guide 75 78
- Set photo print options 79
- Save photos to your computer 79
- User Guide 77 80
- Use the copy features 82
- Preview your copy job 83
- User Guide 81 84
- Crop an original 85
- Stop copying 85
- Print from your computer 86
- Change the print settings 87
- Stop a print job 88
- Chapter 7 89
- Use the scan features 90
- Print a scanned image 91
- Edit a scanned image 92
- Chapter 8 93
- User Guide 91 94
- Chapter 9 95
- User Guide 93 96
- Receive a fax 97
- Set up backup fax reception 98
- User Guide 95 98
- Print reports 100
- Stop faxing 101
- Order supplies 102
- Order accessories 103
- Order other supplies 103
- Maintain your HP All-in-One 104
- Clean the exterior 105
- Print a self-test report 106
- Work with ink cartridges 107
- User Guide 105 108
- Align the printer 109
- Clean the print head 110
- Self-maintenance sounds 111
- Troubleshooting information 112
- View the Readme file 113
- Setup troubleshooting 113
- User Guide 111 114
- Troubleshooting 114
- Chapter 12 115
- User Guide 113 116
- User Guide 115 118
- User Guide 117 120
- Fax setup troubleshooting 122
- User Guide 121 124
- User Guide 123 126
- 1 Telephone wall jack 128
- User Guide 125 128
- 3 Telephone 130
- User Guide 127 130
- User Guide 129 132
- Operational troubleshooting 133
- Paper troubleshooting 134
- Device update 135
- Device update (Mac) 136
- HP warranty and support 138
- Warranty information 139
- Call elsewhere in the world 141
- User Guide 139 142
- Pack your HP All-in-One 146
- Chapter 13 147
- Technical information 148
- Paper sizes 149
- Print specifications 150
- Copy specifications 151
- Fax specifications 151
- Memory card specifications 152
- Scan specifications 152
- Physical specifications 153
- Power specifications 153
- Environmental specifications 153
- Additional specifications 153
- Regulatory notices 155
- FCC statement 156
- Notice to users in Japan 157
- Notice to users in Korea 157
- Geräuschemission 158
- Chapter 14 159
- User Guide 157 160
- User Guide 159 162
- User Guide 161 164
- *Q5831-90157* 166
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