HP Photosmart 3100 All-in-One Printer series User Manual Page 122
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- Table of contents
- TROUBLESHOOTING
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6. Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and
then start the Setup program.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Windows computer, method 3
Note This is an alternate method if Uninstall is not available in the Windows
Start menu.
1. Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and
then start the Setup program.
2. Select Uninstall and follow the onscreen directions.
3. Disconnect your HP All-in-One from your computer.
4. Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. Start the Setup program for your HP All-in-One again.
6. Select Reinstall.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Mac computer
1. Disconnect the HP All-in-One from your Mac.
2. Double-click the Applications: HP All-in-One Software folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect your HP All-in-One, and then restart
your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM
drive on your computer.
6. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
Fax setup troubleshooting
This section contains fax setup troubleshooting information for the HP All-in-One. If
your HP All-in-One is not set up properly for faxing, you might experience problems
when sending faxes, receiving faxes, or both.
User Guide 119
Troubleshooting
- User Guide 1
- Safety information 3
- Contents 4
- HP All-in-One overview 6
- Control panel overview 8
- Color graphics display icons 9
- Menu overview 10
- Proof Sheet Menu 11
- Copy Menu 11
- Scan To menu 11
- Fax Menu 12
- Setup Menu 12
- Select Function Menu 12
- Help Menu 12
- Text and symbols 13
- User Guide 11 14
- Overview 14
- Chapter 1 15
- User Guide 13 16
- Find more information 18
- Chapter 2 19
- (continued) 19
- Use the onscreen Help 20
- User Guide 19 22
- Use the Help on a Mac 23
- 1 Navigation panes 24
- 2 Display area 24
- 3 Help toolbar 24
- User Guide 21 24
- Set your preferences 26
- Set the date and time 27
- Adjust the volume 27
- Connection information 28
- Connect using Bluetooth 29
- User Guide 27 30
- Finish setup 30
- Use printer sharing (Windows) 31
- Fax setup 32
- Chapter 3 33
- User Guide 31 34
- User Guide 33 36
- User Guide 35 38
- User Guide 37 40
- User Guide 39 42
- 3 Computer with modem 44
- User Guide 41 44
- User Guide 45 48
- User Guide 47 50
- Test your fax setup 54
- Set the fax header 55
- User Guide 53 56
- 4. Press 57
- Load originals and load paper 58
- Load an oversized original 59
- Papers to avoid 60
- Select an input tray 61
- Load full-size paper 62
- Chapter 4 63
- User Guide 61 64
- Load envelopes 65
- Load other types of paper 66
- Avoid paper jams 67
- Insert a memory card 68
- Connect a digital camera 69
- Connect a storage device 70
- View photos and videos 71
- User Guide 69 72
- Photos and videos 72
- Select all photos and videos 73
- Select a single video frame 74
- Edit photos 75
- Print a cropped photo 76
- Chapter 5 77
- User Guide 75 78
- Set photo print options 79
- Save photos to your computer 79
- User Guide 77 80
- Use the copy features 82
- Preview your copy job 83
- User Guide 81 84
- Crop an original 85
- Stop copying 85
- Print from your computer 86
- Change the print settings 87
- Stop a print job 88
- Chapter 7 89
- Use the scan features 90
- Print a scanned image 91
- Edit a scanned image 92
- Chapter 8 93
- User Guide 91 94
- Chapter 9 95
- User Guide 93 96
- Receive a fax 97
- Set up backup fax reception 98
- User Guide 95 98
- Print reports 100
- Stop faxing 101
- Order supplies 102
- Order accessories 103
- Order other supplies 103
- Maintain your HP All-in-One 104
- Clean the exterior 105
- Print a self-test report 106
- Work with ink cartridges 107
- User Guide 105 108
- Align the printer 109
- Clean the print head 110
- Self-maintenance sounds 111
- Troubleshooting information 112
- View the Readme file 113
- Setup troubleshooting 113
- User Guide 111 114
- Troubleshooting 114
- Chapter 12 115
- User Guide 113 116
- User Guide 115 118
- User Guide 117 120
- Fax setup troubleshooting 122
- User Guide 121 124
- User Guide 123 126
- 1 Telephone wall jack 128
- User Guide 125 128
- 3 Telephone 130
- User Guide 127 130
- User Guide 129 132
- Operational troubleshooting 133
- Paper troubleshooting 134
- Device update 135
- Device update (Mac) 136
- HP warranty and support 138
- Warranty information 139
- Call elsewhere in the world 141
- User Guide 139 142
- Pack your HP All-in-One 146
- Chapter 13 147
- Technical information 148
- Paper sizes 149
- Print specifications 150
- Copy specifications 151
- Fax specifications 151
- Memory card specifications 152
- Scan specifications 152
- Physical specifications 153
- Power specifications 153
- Environmental specifications 153
- Additional specifications 153
- Regulatory notices 155
- FCC statement 156
- Notice to users in Japan 157
- Notice to users in Korea 157
- Geräuschemission 158
- Chapter 14 159
- User Guide 157 160
- User Guide 159 162
- User Guide 161 164
- *Q5831-90157* 166
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