HP j6700 User's Guide Page 134
- Page / 224
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
help troubleshoot network connectivity problems. If you need to call HP, it is often
useful to print this page before calling.
1. General Information: Shows information about the current status and active
connection type of the network, and other information, such as the URL of the
embedded web server.
2. 802.3 Wired: Shows information about the active wired network connection, such
as the IP address, subnet mask, default gateway, as well as the hardware
address of the printer.
3. 802.11 Wireless: Shows information about your wireless network connection,
such as the hostname, IP address, subnet mask, default gateway, and server.
4. Miscellaneous: Shows information about more advanced network settings.
• Port 9100: The printer supports raw IP printing through TCP Port 9100. This
HP-proprietary TCP/IP port on the printer is the default port for printing. It is
accessed by HP software (for example, the HP Standard Port).
• IPP: Internet Printing Protocol (IPP) is a standard network protocol for
remote printing. Unlike other remote IP-based protocols, IPP supports
access control, authentication, and encryption, allowing for more secure
printing.
• Bonjour: Bonjour services (which use mDNS, or Multicast Domain Name
System) are typically used on small networks for IP address and name
resolution (through UDP port 5353), where a conventional DNS server is not
used.
Chapter 8
130 Solve a problem
- HP Officejet 1
- HP Officejet 6700 e-All-in 2
- One series 2
- Contents 5
- 1 Get started 13
- Chapter 1 14
- 10 Get started 14
- Understand the printer parts 15
- Use the printer control panel 16
- Control panel display icons 17
- Change printer settings 18
- Find the printer model number 19
- HP Digital Solutions 19
- Select print media 20
- Load media 24
- Load standard-size media 25
- Load envelopes 26
- Load cards and photo paper 27
- Load custom-size media 27
- Insert a memory device 28
- Maintain the printer 29
- Update the printer 30
- Turn off the printer 31
- Print documents 32
- Print brochures 33
- Print on envelopes 34
- Print on envelopes (Windows) 35
- Print on envelopes (Mac OS X) 35
- Print photos 36
- Chapter 2 38
- 34 Print 38
- Print borderless documents 39
- 36 Print 40
- Scan an original 42
- Scan to a memory device 43
- Scan using Webscan 44
- Chapter 3 46
- Copy documents 47
- Change copy settings 47
- Chapter 4 48
- Send a fax 49
- Chapter 5 50
- Send a fax 47 51
- Send a fax from memory 53
- Schedule a fax to send later 53
- Receive a fax 55
- Set up backup fax 56
- Poll to receive a fax 57
- Block unwanted fax numbers 58
- Receive a fax 55 59
- Receive a fax 57 61
- Set up speed-dial entries 62
- Delete speed-dial entries 63
- Change fax settings 64
- Change fax settings 61 65
- Set the dial type 66
- Set the redial options 66
- Set the fax speed 67
- Set the fax sound volume 67
- Fax over Internet Protocol 68
- Use reports 69
- Print fax error reports 70
- Print and view the fax log 70
- Clear the fax log 70
- Print a Caller ID Report 71
- View the Call History 71
- 6 Web Services 72
- Set up Web Services 73
- Use Web Services 74
- Printer Apps 75
- Remove Web Services 76
- 7 Work with ink cartridges 77
- Chapter 7 78
- 74 Work with ink cartridges 78
- Replace the ink cartridges 79
- Store printing supplies 80
- Usage information collection 80
- 8 Solve a problem 82
- Obtain electronic support 83
- HP support by phone 83
- 80 Solve a problem 84
- HP support 81 85
- Solve printer problems 86
- Alignment fails 87
- The printer prints slowly 88
- Blank or partial page printed 89
- 86 Solve a problem 90
- Print quality troubleshooting 91
- 88 Solve a problem 92
- 90 Solve a problem 94
- Printhead maintenance 95
- 92 Solve a problem 96
- Solve paper-feed problems 97
- Solve copy problems 98
- No copy came out 99
- Copies are blank 99
- Size is reduced 100
- Copy quality is poor 100
- Copy defects are apparent 100
- Solve scan problems 101
- Scanner did nothing 102
- Scan takes too long 102
- Text cannot be edited 103
- Scanned image quality is poor 104
- Error messages appear 104
- Scan defects are apparent 105
- Solve fax problems 106
- Solve fax problems 103 107
- 1 Telephone wall jack 108
- LINE" port 108
- Chapter 8 108
- 104 Solve a problem 108
- Solve fax problems 105 109
- 106 Solve a problem 110
- Solve fax problems 107 111
- 108 Solve a problem 112
- Solve fax problems 109 113
- 110 Solve a problem 114
- 3 Telephone 115
- Solve fax problems 111 115
- 112 Solve a problem 116
- Solve fax problems 113 117
- 114 Solve a problem 118
- Solve memory device problems 120
- Solve wireless problems 122
- Solve wireless problems 119 123
- 120 Solve a problem 124
- 122 Solve a problem 126
- Solve wireless problems 123 127
- 124 Solve a problem 128
- 126 Solve a problem 130
- Solve network problems 131
- 128 Solve a problem 132
- 130 Solve a problem 134
- Clear jams 135
- 132 Solve a problem 136
- Clear jams 133 137
- Avoid paper jams 138
- A Technical information 139
- Appendix A 140
- 136 Technical information 140
- Printer specifications 142
- System requirements 143
- Media specifications 144
- Set minimum margins 148
- Print specifications 149
- Copy specifications 149
- Fax specifications 149
- Scan specifications 149
- Memory device specifications 151
- USB flash drives 151
- Regulatory information 152
- FCC statement 153
- Notice to users in Korea 153
- LED indicator statement 154
- Regulatory information 151 155
- 152 Technical information 156
- Australia wired fax statement 157
- Notice to users in Brazil 158
- Notice to users in Canada 158
- Notice to users in Taiwan 159
- Paper use 160
- Plastics 160
- Material safety data sheets 160
- Recycling program 160
- Power consumption 161
- Chemical Substances 161
- Battery disposal in Taiwan 161
- Battery Notice for Brazil 162
- Attention California users 162
- EU battery directive 163
- RoHS notices (China only) 164
- RoHS notices (Ukraine only) 164
- Third-party licenses 165
- 168 Technical information 172
- B HP supplies and accessories 173
- HP media 174
- C Additional fax setup 175
- Back view of the printer 178
- Case E: Shared voice/fax line 182
- Serial-type fax setup 197
- Test fax setup 198
- D Network setup 199
- Change the connection type 201
- Test the wireless connection 202
- Overview of security settings 203
- Change basic network settings 204
- Set link speed 205
- View IP settings 205
- Change IP settings 205
- Reset network settings 205
- E Printer management tools 207
- F How do I? 209
- G Errors (Windows) 210
- Replace the ink cartridge 211
- Paper Mismatch 211
- Paper Jam 211
- The printer is out of paper 212
- Printer Offline 212
- Printer Paused 212
- Document failed to print 212
- Printer failure 212
- Problem with ink system 216
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