HP All in One Printer 3380 User Manual Page 110
- Page / 196
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Device does not turn on
Try the tips in this section if the device does not turn on.
Is power reaching the device?
● If you are using a power strip, make sure that the power strip is turned on. Or, try plugging
the device directly into the power outlet.
● Test the power outlet to make sure that it is working.
● If you have plugged the device into a switched outlet, make sure that the switch is on.
● Make sure that the power is turned on.
WARNING!
If the problem persists after you try the preceding remedies, the device might be experiencing a
mechanical failure. Unplug the device from the power outlet and contact HP. See the support
flyer that came with the device for information about contacting HP.
98 Chapter 8 Troubleshooting ENWW
- User Guide 3
- 20555 S.H. 249 4
- Houston, TX 77070 4
- Table of contents 5
- 4 Copying 6
- 5 Scanning 6
- 6 Faxing 7
- 7 Cleaning and maintenance 7
- 8 Troubleshooting 7
- Appendix A Specifications 9
- Glossary 11
- Getting to know your device 13
- Package contents 14
- Device features 15
- Print-media specifications 19
- Using the hp toolbox 22
- The hp toolbox sections 23
- Scan-to... tab 24
- Troubleshooting tab 24
- Documentation tab 24
- Printing a configuration page 25
- To change the alarm volume 27
- Printing 29
- Printing by using manual feed 30
- Printer drivers 32
- Device media specifications 37
- Guidelines for using media 38
- Transparencies 39
- Envelopes 39
- Card stock and heavy media 40
- Card stock guidelines 41
- Printing on envelopes 43
- Printing booklets 55
- Printing watermarks 57
- 46 Chapter 3 Printing ENWW 58
- Loading originals to copy 60
- Starting a copy job 62
- Canceling a copy job 62
- Adjusting the copy quality 63
- Reducing or enlarging copies 65
- Changing the number of copies 68
- To copy a photo 69
- To copy a book 70
- Scanning 71
- Loading originals to scan 72
- Scanning to e-mail 75
- Canceling a scan job 77
- Scanning a photo or a book 78
- To scan to a file 81
- Scanning to a file 83
- Using page-by-page scanning 84
- Scanning by using OCR 86
- Scanner resolution and color 87
- 76 Chapter 5 Scanning ENWW 88
- 78 Chapter 6 Faxing ENWW 90
- Cleaning and maintenance 91
- To clean the exterior 92
- To clean the glass 92
- To clean the lid backing 93
- Cleaning the media path 96
- Cleaning the pickup roller 97
- Replacing the pickup roller 98
- Installing an ADF 103
- Troubleshooting 109
- Device does not turn on 110
- Pages did not print 112
- Is the print quality poor? 113
- Paper-handling problems exist 115
- Is graphics quality poor? 117
- To clear a media jam 118
- To clear other media jams 119
- Tips to avoid media jams 120
- Print quality is unacceptable 121
- Dropouts 122
- Vertical lines 122
- Gray background 123
- Toner smear 123
- Loose toner 124
- Vertical repetitive defects 124
- Misformed characters 125
- Page skew 125
- Curl or wave 126
- Wrinkles or creases 126
- Toner scatter outline 127
- Critical error messages 128
- Alert messages 129
- Warning messages 129
- No copy came out 131
- Copy quality is unacceptable 133
- Copy defects are apparent 137
- The scan takes too long 141
- Error messages appear 142
- The scanner did nothing 143
- Scan quality is unacceptable 144
- Too light or dark 145
- Unwanted lines 145
- Black dots or streaks 145
- Unclear text 145
- Specifications 147
- HP LaserJet 3380 all-in-one 149
- Quantity per device 1 151
- Weight Approximately 1 gram 151
- Lithium type Solid 151
- Regulatory Information 153
- FCC regulations 154
- IC CS-03 requirements 157
- Safety statements 159
- Laser statement for Finland 160
- Korean EMI statement 160
- Australia 161
- Declaration of Conformity 162
- Nederlands 165
- For more information 165
- Material safety data sheets 166
- HP limited warranty statement 167
- HP parts and accessories 169
- Supplementary documentation 171
- Replacement parts 171
- HP LaserJet print cartridges 172
- Saving toner 173
- DIMMs (memory or font) 174
- To remove a DIMM 176
- Service and support 179
- Obtaining hardware service 180
- Extended warranty 181
- Service information form 182
- 174 Glossary ENWW 186
- 182 Index ENWW 194
- *Q2660-90902* 196
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