HP 6MP User Manual download pdf (Page 78)

Problem Solving

Overview

This Chapter helps you troubleshoot printer problems in the following

areas:

• Clearing paper jams

Page 5-2

Tray 2 paper feed area Page 5-3

Toner cartridge area Page 5-4

Output areas Page 5-5

Removing torn pieces of paper Page 5-6

• Solving print quality problems

Page 5-7

Print quality checklist Page 5-7

Image defect examples Page 5-7

• Troubleshooting checklist

Page 5-10

Error messages Page 5-12

General printing problems Page 5-15

Infrared printing problems Page 5-17

Macintosh problems Page 5-18

PostScript errors Page 5-21

EN Problem Solving 5-1

1 2 ... 73 74 75 76 77 78 79 80 81 82 83 ... 141 142

Printer User's Manual 1
User’s Manual 4
Table of Contents 6
Printer Tips and Maintenance 7
A Printer Specifications 9
B Media Specifications 9
D Memory Installation 9
E PCL Printer Commands 9
Printer Setup 10
EN Printer Setup 1-3 12
Printer space requirements 13
Figure 1-3 13
Tray 2 hints 16
Step 6. Attach Printer Cables 17
Choosing a Printer Connection 18
Step 7. Attach the Power Cord 21
Windows Printing System 22
DOS Remote Control Panel 22
Macintosh Printing Software 22
For Windows 95 24
1-16 Printer Setup EN 25
(most Macintosh users) 27
1-20 Printer Setup EN 29
Printer Basics 30
Printer Features 31
• LocalTalk port 32
• Infrared (wireless) port 32
Top and Front Status Panels 33
Button Usage 34
Light Patterns 35
Tray 1 empty 36
Tray 2 empty 36
Printer Test Pages 37
How to Print Test Pages 38
Example of a Self Test Page 39
Figure 2-4 Self test page 40
EN Printer Basics 2-11 40
A Settings: 41
B Printable Area: 41
C Memory: 41
D Page Count: 41
EN Printer Basics 2-13 42
Printer Software 43
Printer Drivers 44
Windows 95 Users 45
• HP LaserJet Utility 48
Continued on following page 49
2-20 Printer Basics EN 49
Printer Basics 2-21 50
2-22 Printer Basics EN 51
Printing Tasks 52
Preparing for Printing 53
Media Input Options 54
Media Output Options 55
Loading Media into Tray 1 56
Changing Paper Size in Tray 2 57
Manual Feed with Pause 60
Manual Feed 60
Tips for Duplex Printing 61
Printing on Special Media 62
Printing on Envelopes 63
Printing on Labels 64
Printing on Transparencies 65
Custom-Sized Media Guidelines 66
(Wireless Printing) 67
IR port alignment 68
Figure 3-12 68
3-18 Printing Tasks EN 69
Adjusting Print Density 71
Using Watermarks 71
Saving Money with the Printer 72
Using EconoMode 73
Maintenance 74
Toner Cartridge Maintenance 75
Printer Maintenance 76
Internal Cleaning Procedure 77
Problem Solving 78
Clearing Paper Jams 79
2 Remove the toner cartridge 81
Paper Jam: Output Areas 82
Print Quality Checklist 84
Image Defect Examples 84
Vertical Fade 85
Dropouts 85
Vertical Lines 85
Toner Smear 86
Background Gray Toner Shading 86
Vertical Repetitive Defects 86
Troubleshooting Checklist 87
• Error messages 88
• General printing problems 88
• Infrared printing problems 88
• Macintosh problems 88
• PostScript errors 88
Recoverable Error 89
Data Error 89
Fatal Error 89
EN Problem Solving 5-13 90
Tray Selection 92
Print Speed 92
Font Problems 93
Network Issues 93
Description) 97
Renaming the Printer 97
5-22 Problem Solving EN 99
Warranties/Licenses 100
Limited Printer Warranty 101
Warranty Limitations 102
Limit of Liability 102
Repackaging Guidelines 104
Toner Cartridge Warranty 104
6-6 Warranties/Licenses EN 105
HP Software Product License 106
Sales and Service Offices 107
Printer Specifications 108
Regulatory Information 109
VCCI Statement (Japan) 110
Laser Safety Statement 110
Ozone Emission 111
LED Safety 111
Laser Statement for Finland 112
Declaration of Conformity 113
Media Specifications 114
B-2 Media Specifications EN 115
Paper and Preprinted Forms 116
Adhesive Labels 118
Overhead Transparencies 119
Double Side Seam Envelopes 121
Envelope Storage 121
Envelope Margins 121
Card Stock 122
B-10 Media Specifications EN 123
Figure C-1 124
Figure C-2 125
Figure C-3 125
Memory Installation 126
Installing SIMMs 127
Installation 128
Checking SIMM Installation 129
PCL Printer Commands 130
PCL Printer Command Syntax 131
Using PCL Printer Commands 132
PCL Font Selection 132
Common PCL Printer Commands 133
PCL Printer Commands E-5 134
E-6 PCL Printer Commands EN 135
EN Index-1 136
Index-2 EN 137
EN Index-3 138
Index-4 EN 139
EN Index-5 140
Index-6 EN 141

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HP 6MP User Manual Page 78

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