HP 4500 DN User Manual download pdf (Page 139)

Chapter 9

139

Clearing Paper Jams

The following pages illustrate how to clear paper jams in specific

areas of the printer.

Tips for Avoiding Paper Jams

●

Verify that media is correctly loaded in the input trays and that all

length and width guides are correctly set.

●

Try turning over the stack of media in the tray.

●

Do not print on torn, worn, or irregular media.

●

Do not print on previously printed media.

●

Verify that the media you are using is within the maximum and

minimum specifications that the printer supports. See the media

specifications table in the chapter on common printing tasks.

●

Verify that the input tray is configured for the type of media

loaded. (When Tray 1 is in TRAY 1 MODE=CASSETTE mode,

verify that the tray is configured for the size of media loaded.)

●

Verify that input trays are not overloaded.

●

Avoid fanning media. Fanning media causes static electricity,

which can lead to media jams.

●

Remove all portions of jammed media to avoid repeated jams.

●

After removing media that has jammed, inspect other areas of the

printer to verify that all media has been removed.

●

Reassemble all pieces of torn media to confirm that you have the

entire sheet.

●

If the printer still continues to jam, contact HP Customer Support

or your authorized HP service provider. See the Warranty and

Support Information appendix for worldwide customer support

numbers.

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HP 4500 DN User Manual Page 139