HP 4500 DN User Manual Page 133
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Chapter 9
133
9
Solving Problems
with the Printer
Overview
This chapter provides information on solving and preventing
printer problems such as paper jams and image defects. The
chapter includes the following sections:
●
Basic Troubleshooting Checklist
●
Paper Jam Locations
●
Paper Jam Recovery
●
Common Causes of Paper Jams
●
Paper Jam Messages
●
Clearing Paper Jams
●
Media-Handling Problems
●
Printer Response Problems
●
Printer Control Panel Problems
●
Solving Print Quality Problems
●
Color Printing Problems
●
Incorrect Printer Output
●
Software Application Problems
- 4500, 4500 N, 4500 DN Printer 1
- HP Color LaserJet 4500 3
- 4500 N, 4500 DN Printer 3
- User Guide _________________ 3
- Contents 5
- 3 Common Printing Tasks 6
- 4 Using Color 7
- 5 Using Fonts 7
- 6 Printer Interfaces 7
- 7 Consumables and Cleaning 8
- Appendix A DIMM Installation 9
- Appendix B PCL Commands 9
- Appendix C Specifications 9
- Setting Up the Printer 11
- Using the Printer 12
- Viewing .pdf Documents 13
- Finding Words 14
- The HP Color 15
- LaserJet 4500 Printer 15
- Printer Features 16
- Chapter 1 17 17
- Managing Memory 19
- Locating Printer Components 20
- Controlling Print Jobs 22
- Chapter 1 23 23
- HP JetSend Communications 24
- Control Panel 25
- *Rocker keys 27
- Chapter 2 29 29
- Indicator On Off Flashing 29
- Menu Locking 30
- Information Menu 30
- Printing a Menu Map 31
- Interpreting the Menu Map 31
- Paper Handling Menu 34
- Configuration Menu 35
- Printing Menu 36
- Calibration Menu 38
- Resets Menu 39
- Shared Environments 40
- Settings 41
- To change PowerSave setting 42
- To switch printer personality 42
- Setting the I/O Timeout 43
- Setting Advanced Functions 45
- Resetting Printer Memory 45
- Printing Tasks 47
- Selecting Print Media 48
- 50 Common Printing Tasks 50
- Tray Supported Media 50
- Capacity 50
- Media to Avoid 51
- Printing on Special Media 52
- Printing Envelopes 53
- Printing on Labels 53
- Heavy Paper 54
- Recycled Paper 54
- Selecting Media by Type 56
- Configuring Input Trays 57
- Tray Priority 58
- Chapter 3 59 59
- Loading Media into Tray 1 60
- Loading Envelopes into Tray 1 61
- Printing from Tray 2 63
- Loading Media into Tray 2 64
- Loading Media into Tray 3 67
- Two-Sided Printing 70
- Long-edge (book) binding 72
- Short-edge (tablet) binding 72
- Special Printing Situations 73
- Stopping a Print Request 74
- Using Color 75
- Halftone Options 76
- HP ColorSmart II 77
- Print in Grayscale 77
- Matching Colors 78
- Adjusting Color Balance 79
- Using Fonts 83
- Using HP FontSmart 84
- Using Internal TrueType Fonts 85
- Font Selection Priority 86
- Selecting Fonts 87
- Interpreting the Font Lists 91
- 92 Using Fonts 92
- Using Fonts on a Network 93
- Using Special Type Effects 95
- Printer Interfaces 97
- Parallel Configuration 98
- HP JetDirect Print Servers 100
- HP JetDirect Print Server 102
- Software Installation Guide 102
- UNIX Networks 103
- Installation Guide 104
- Configuring TCP/IP Parameters 106
- To reach network protocols 108
- To disable DLC/LLC 109
- To disable TCP/IP 109
- To disable IPX/SPX 109
- To disable Apple EtherTalk 110
- Consumables and 111
- Cleaning 111
- Consumable Items 114
- Locating Consumables 115
- To clean the toner density 117
- Printer Control Panel 119
- Messages 119
- Message Types 120
- Chapter 8 123 123
- Chapter 8 125 125
- Chapter 8 127 127
- Chapter 8 129 129
- Chapter 8 131 131
- Solving Problems 133
- Paper Jam Locations 135
- Paper Jam Recovery 136
- Common Causes of Paper Jams 137
- Paper Jam Messages 138
- Clearing Paper Jams 139
- Media-Handling Problems 146
- Chapter 9 147
- HP LaserJet 148
- Output is curled or wrinkled 149
- Printer Response Problems 150
- Dir > Prn 151
- Printer will not duplex 152
- Vertical lines or streaks 156
- Wavy characters 159
- HP LaserJet Printer 161
- Repetitive defects 162
- Color Printing Problems 163
- Incorrect Printer Output 165
- Partial printout 166
- Software Application Problems 167
- DIMM Installation 169
- DIMM Configuration 170
- Installing DIMMs 171
- Verifying DIMM Installation 174
- PCL Commands 175
- PJL Commands 176
- Command Syntax 178
- Entering Escape Characters 179
- Selecting PCL Fonts 180
- Common PCL Commands 181
- 182 PCL Commands 182
- PCL Commands (continued) 182
- Appendix B 183 183
- 184 PCL Commands 184
- Appendix B 185 185
- 186 PCL Commands 186
- Specifications 187
- Acoustic Emissions 188
- Protecting the Environment 189
- Regulatory Statements 193
- Canadian DOC Regulations 194
- VCCI Statement (Japan) 194
- Korean EMI Statement 194
- Declaration of Conformity 195
- 196 Specifications 196
- Safety Information 197
- Laser Statement for Finland 198
- LASERTURVALLISUUS 198
- Luokan 1 laserlaite 198
- VARNING ! 199
- 200 Specifications 200
- Warranty and 201
- Support Information 201
- HP Maintenance Agreements 203
- Appendix D 207 207
- Appendix D 209 209
- (DeskJet) 210
- (Hardware) 210
- (Onsite) 210
- Appendix D 211 211
- See also 213
- Index 217 217
- *C4084-90937* 220
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