HP Omnibook XE3 User Manual download pdf (Page 90)

3-20 Troubleshooting and Diagnostics HP OmniBook XE3

Interpreting the Results

• The following table lists test groups, error codes, and suggestions for follow-up actions. Consider

these suggestions in combination with other troubleshooting information.

Table 3-1. DiagTools Error Codes

Code Suggestions

System Tests

0001h –

0008h

Make sure the CPU module is seated properly.

Replace the CPU module.

0009h Replace the CPU module. Replace the

motherboard.

0010h –

0016h

Make sure the CPU module is seated properly.

Replace the CPU module.

001Eh Make sure the CPU module is seated properly.

Replace the CPU module. Replace the

motherboard.

0020h –

002Fh

Make sure the CPU module is seated properly.

Replace the CPU module.

0030h –

0032h

Replace the motherboard.

0040h Replace the motherboard.

0041h Run BIOS Setup and check IRQ assignments

for all devices.

0050h –

0052h

Replace the motherboard.

0060h –

0063h

Replace the motherboard.

0070h Replace the motherboard.

0071h –

0076h

Reset the notebook, then run BIOS Setup and

check settings. Replace the motherboard.

0077h Replace the motherboard.

0078h Reset the system, then run BIOS Setup and

check settings. Replace the motherboard.

0079h Replace the motherboard.

0083h –

008Ah

Replace the motherboard.

00C0h –

00CCh

Replace the CPU module.

Memory Tests

The addresses below are absolute (32-bit) addresses,

and are not in the segment:offset format.

0100h –

0102h

Replace the motherboard.

0120h Replace the SDRAM module (each 01000000h

represents 16 MB). Replace the motherboard.

0130h Test with cache off. Replace the SDRAM

module (each 01000000h represents 16 MB).

Replace the motherboard.

0131h Replace the SDRAM module (each 01000000h

represents 16 MB). Replace the motherboard.

0132h Replace the SDRAM module (each 01000000h

represents 16 MB).

0135h –

0137h

Replace the SDRAM module (each 01000000h

represents 16 MB).

0140h –

0150h

Replace the SDRAM module (each 01000000h

represents 16 MB). Replace the motherboard.

Code Suggestions

0160h Remove all but one SDRAM module and repeat

the test. Check the CPU module for shorts.

Replace the CPU module. Replace the

motherboard.

0170h –

0172h

Replace the motherboard.

0180h Replace the SDRAM module (each 01000000h

represents 16 MB). Replace the motherboard.

0181h Enable external cache memory through BIOS

Setup. Replace the CPU module.

0182h Unload HIMEM.SYS or any programs using the

extended memory allocated by HIMEM.SYS.

0183h Check installation of the SDRAM module.

Replace the SDRAM module. Replace the

motherboard.

0184h Check installation of the SDRAM module.

Replace the SDRAM module. Replace the CPU

module. Replace the motherboard.

0190h –

01A0h

Replace the SDRAM module (each 01000000h

represents 16 MB). Replace the motherboard.

01A1h –

01A4h

Replace the CPU module.

01B0h Test with cache off. Replace the SDRAM

module (each 01000000h represents 16 MB).

Replace the motherboard.

01B1h Replace the SDRAM module (each 01000000h

represents 16 MB). Replace the motherboard.

01B2h Replace the SDRAM module (each 01000000h

represents 16 MB).

01B3h Replace motherboard.

Hard Disk Tests

0201h Replace the hard disk. Replace the

motherboard.

0202h,

0204h

Check test parameters and repeat the test.

Replace the hard disk.

0205h Replace the motherboard.

0207h Run BIOS Setup and check the hard disk type.

Check the hard disk connection. Replace the

hard disk. Replace the motherboard.

0208h –

0209h

Transient DMA error. Repeat the test.

020Ah –

0211h

Repeat the test. Run SCANDISK or equivalent.

0220h Replace the motherboard.

0240h Replace the hard disk. Replace the

motherboard.

0252h,

0254h

Re-enter test parameters and repeat the test.

Replace the hard disk.

025Ah,

0260h

Repeat the test. Run SCANDISK or equivalent,

Replace the hard disk.

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HP Omnibook XE3 User Manual Page 90

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