HP C9K75UT User Manual

HP SpectreXTMaintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

Category Description HP Multi-Format Digital Media Reader supports the following digital card formats:●MultiMediaCard●Secure Digital (SD) Card●Secure

2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is

Button, speakers, and other componentsComponent Description(1)Power button ● When the computer is off, press the button to turn onthe computer.●When t

Component Description(3) Speakers (4)NOTE: Two of the speakers are on thebottom of the computer, and cannot beseen from the top of the computer.Produ

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-saving mode

Component Description(5) Caps lock light On: Caps lock is on, which switches the keys to all capitalletters.(6) TouchPad light (select models only

Left sideComponent Description(1)RJ-45 (network) lights (2)●Green: The network is connected.●Amber: Activity is occurring on the network.(2)RJ-45 (net

Right sideComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-saving

Component Description(6) AC adapter/battery light●White: The AC adapter is connected and the battery ischarged.●Amber: The AC adapter is connected a

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Intel is a trademark of Intel Corporation inthe U.S. and other countries. Microsoft andWindow

RearComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Computer major components14 Chapter 3 Illustrated parts catalog

Item Component Spare partnumber(1) Display panel 692891-001(2) Top cover 689961-001689962-001(3) Antenna 692885-001(4) Speaker kit (rear) 689952-001(5

Item Component Spare partnumber(10) Power connector cable 689944-001(11) Speakers (front) 689951-001(12) USB/Audio board (includes media card reader)

Item Component Spare partnumber System board for use only with computer models equipped with Intel Core i7–3517Uprocessor for Windows 8 Standard in t

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 692888–001(2) 13.3" HD, WLED, BrightView display panel 692891–001

Mass storage deviceItem Component Spare part number Hard drive (mSATA solid-state drive) 128-GB solid-state (SSD) drive 689953-001 256-GB solid-st

Component Spare part numberFor use in the People's Republic of China 490371-AA1For use in Taiwan 490371-AB1For use in South Korea 490371-AD1For u

Spare partnumberDescription689944–001 Power button board (includes cable)689945–001 TouchPad LED board with cable689946–001 TouchPad (includes cable)6

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Spare partnumberDescription700381–131 Backlit keyboard in black finish for use in Portugal (includes keyboard cable)700381–141 Backlit keyboard in bla

Spare partnumberDescription702767–501 System board for use with computer models equipped with Intel Core i7–3517U processor forWindows 8 Standard in t

4 Removal and replacement proceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform th

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Service labelWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service label, which is

2. Remove the 6 remaining Phillips PM 5.5 millimeter screws (2) from the back and the middle ofthe base enclosure.3. Separate the bottom enclosure fro

BatteryDescription Spare part number4-cell, 45WHr 3.05AH Li-ion battery 685989-001Before removing the battery, follow these steps:1. Shut down the com

iv Safety warning notice

4. Remove the battery from the computer (2).Reverse this procedure to install the battery.32 Chapter 4 Removal and replacement procedures

RTC batteryDescription Spare part numberRTC battery 686922-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Reverse this procedure to install the RTC battery on computer models. When installing the RTCbattery, make sure the “+” sign faces up.34 Chapter 4 R

Solid-state driveDescription Spare part number128-GB mSATA solid-state drive (SSD) 689953-001256-GB mSATA solid-state drive (SSD) 689955-001Before rem

WLAN moduleDescription Spare part numberIntel Centrino® Advanced-N 6235 + Bluetooth combo w/* 2 Antennas (802.11 a/g/n) 670292-005CAUTION: To prevent

FanDescription Spare part numberFan 692890-001Before removing the fan:1. Shut down the computer. If you are unsure whether the computer is off or in H

Before removing the RJ-45 module cover:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use only with computer models

Description Spare part numberFor use only with computer models equipped with Intel Core i7–3537U processor for Windows 8Professional714758–601For use

Remove the system board:1. Remove the following cables:●USB/Audio board cable (1)●Power button board cable (2)● Display panel cable (3)● Backlit keybo

Table of contents1 Product description ...

3. Remove the system board (2).Reverse this procedure to install the system board.42 Chapter 4 Removal and replacement procedures

Heat sinkDescription Spare part numberHeat sink 689938-001NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the l

2. Remove the heat sink (2).Reverse this procedure to install the heat sink..CAUTION: These screws must be installed in the sequence that is marked on

3. Remove the Phillips PM screws securing each half of the front speaker (2).4. Remove the speaker cables (3) that are routed on each side of the fron

2. Remove the 2 Phillips PM 4.0 millimeter screws (2), and then remove the rear speakers (3).USB/Audio boardDescription Spare part numberUSB/Audio boa

6. Remove the USB/Audio board (6).Reverse this procedure to install the USB/Audio board.Component replacement procedures 47

TouchPad moduleDescription Spare part numberTouchPad button board (includes cable) 689946-001TouchPad button board (includes cable) 712663–001Before r

5. Remove the TouchPad button board and cable (2).Reverse this procedure to install the TouchPad button board and cable.TouchPad LED boardDescription

2. Unclip the TouchPad LED board (2), and then remove it (3).Power connector cableDescription Spare part numberPower connector cable (includes bracket

2. Remove the 2 screws that secure the right hinge (1), and then rotate the hinge to the openposition (2).3. Disconnect the power connector cable (1),

Solid-state drive ... 35WLAN module ...

Power button boardDescription Spare part numberPower button board 689944-001Before removing the Power button board, follow these steps:1. Shut down th

4. Remove the Power button board (3).NOTE: The Power button board's cable is soldered on.Component replacement procedures 53

Display panelDescription Spare part number13.3-in, LED, BrightView SVA display panel 692891-001Before removing the display panel, follow these steps:1

7. Remove the top cover from the display assembly.8. Loosen the bottom edge of the plastic bezel cover (1) from all four sides of the display panel.9.

10. Slide the hinge covers outwards (1), and then release the secondary hinge covers (2).NOTE: Remove any tabs or tape adhering to the display panel.1

12. Rotate the hinges to the open position (1), and then remove the 2 Phillips PM screws (2).Remove the display panel (3).13. Remove the adhesive tape

16. Disconnect the cable from the webcam (3).Reverse this procedure to install the display panel.Webcam assemblyDescription Spare part numbersWebcam a

▲Lift the webcam from the display panel (1), and then remove the webcam assembly (2).Backlit keyboardNOTE: The keyboard spare part kit includes a keyb

Before removing the keyboard, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe c

4. Remove the keyboard bracket (1). Make sure the keyboard cables are disengaged from thebracket as you remove the keyboard bracket (2). Make sure to

Using Windows 8 operating system media (purchased separately) ... 73Using Windows Refresh for quick and easy recovery .

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

Before removing the top cover from the display panel, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or i

5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all

Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. The follow

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.16 cm 11.48 inDepth 2.15 cm 8.46 inHeight (front to back) 2.11 to 3.19 cm 0.83 t

Metric U.S.Contrast ratio 200:1 (typical)Brightness 200 nits (typical)Pixel resolutionPitch 0.197 mm × 0.197 mmFormat 1366 × 768Configuration RGB ver

7 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entire

viii

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in HP Support Assistant. To acces

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household w

IndexAAC adapter 11AC adapter, spare part numbers19action keysidentifying 6adapterspare part numbers 20audio, product description 1audio-out (headphon

mute 7power 7, 10TouchPad 8webcam 3wireless 7Mmass storage deviceprecautions 25removal 35spare part numbers 19, 35memory moduleproduct description 1mi

webcam, identifying 3WindowsRefresh 74reinstall 74remove everything and reinstalloption 74reset 74Windows 8 operating systemDVD 73Windows applications

1 Product descriptionCategory DescriptionProduct Name HP ENVY Spectre XT Ultrabook PCProcessors Intel® Dual Core™' i7-3667U (2.0GHz, turbo up to