HP Laptop XT1000 User Manual Page 65

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  • TROUBLESHOOTING
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3-2 Troubleshooting and Diagnostics HP Pavilion zt1100/xz100 Omnibook xt1000
Troubleshooting
The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality
repairs, follow the basic troubleshooting steps shown below.
Check the customers description
of the problem and any supporting
information.
Try to duplicate the customers
problem.
Troubleshoot the problem using:
- Diagnostic tools.
- Troubleshooting suggestions.
Verify the repair by testing the
functionality of the complete unit.
Check for customer abuse.
Figure 3-1. Basic Troubleshooting Steps
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