HP hp tx2000 User Manual Page 1

HP Pavilion tx2000 Entertainment PCMaintenance and Service Guide

Category Description 250-GB, 5400-rpm 160-GB, 5400-rpm 120-GB, 5400-rpmOptical drives● 12.7-mm tray load●Parallel ATA DVD±RW and CD-RW SuperMulti

Phillips PM2.5×6.0 screwColor Quantity Length Thread Head widthSilver 4 6.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the display assembly to t

Silver Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthSilver 5 3.0 mm 2.0 mm 4.5 mmWhere used:(1) One screw that secures the display r

Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure94 Chapter 7 Screw listing

8Backup and recoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withthe

●Number each disc before inserting it into the computer optical drive.●If necessary, you can exit the program before you have finished creating the re

Backup suggestions●Create a set of recovery discs using Recovery Manager.●Create system restore points using the Windows System Restore feature, and p

The System Protection window opens.6.Follow the on-screen instructions.98 Chapter 8 Backup and recovery

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Performing a recoveryRecovery Manager software allows you to repair or restore the system if you experience system failure orinstability. Recovery Man

9Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-in (microphone)Pin Signal1 Au

Category Description Consumer infrared (one in computer base, one in display assembly) eSATA High-definition multimedia interface (HDMI) v1.2 suppo

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive

S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7

10Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries or regionsRegion Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canada CSA 2D

11RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local law

DisplayWARNING! The backlight contains mercury. Caution should be exercised when removing andhandling the backlight to avoid damaging this component a

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Category Description Optical drive WLAN module4Chapter 1 Product description

15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD

IndexAAC adapter, spare partnumber 22, 24administrator password 73advanced Setup Utilityfeatures 72antenna, locations 6applications key, Windows 7aud

Display Rubber Kit, spare partnumber 16, 27display specifications 76display switch 6docking support, productdescription 3drive light 6drives, boot or

modem jacklocation 12pin assignments 103modem module, productdescription 2monitor portlocation 11pin assignments 102mouse, spare part number 22, 23,

serviceability, productdescription 3Setup Utilitychanging the language 71Diagnostics menu 74displaying systeminformation 71Main menu 73navigating 71ov

2External component identificationTop componentsDisplay componentsItem Component Function(1)Internal microphones (2) Record sound.(2)Display release l

Item Component Function(9)Convertible hinge Swivels the display and converts the computer from traditionalnotebook mode into slate mode or vice versa.

KeysItem Component Function(1)esc key Displays system information when pressed in combinationwith the fn key.(2)fn key Executes frequently used system

Pointing devicesItem Component Function(1)TouchPad on/off button Enables/disables the TouchPad.(2)TouchPad* Moves the pointer and selects or activates

Front componentsItem Component Function(1)Display release latch Opens the computer.(2)Power switch*●When the computer is off, slide the power switch t

Item Component Function(9)Wireless light ● Blue: An integrated wireless device, such as a WLANdevice and/or a Bluetooth® device, is turned on.●Amber:

Right-side componentsItem Component Function(1)Previous/rewind button●Plays the previous track or chapter when the button ispressed once.●Rewinds medi

© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.AMD, Athlon, Turion, and combinationsthereof, are trademarks of Advanced MicroDevices, Inc. B

Rear componentsItem Component Function(1)Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolintern

Bottom componentsItem Component Function(1)Vents (6) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to cool

3Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloca

Computer major componentsItem Description Spare part number(1a) Display assemblies Computer major components 15

Item Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprintreader, microphones, and WLA

Item Description Spare part number(6) Bluetooth module (includes Bluetooth module cable)412766-002 Plastics Kit464114-001(7a)ExpressCard slot bezel(7b

Item Description Spare part number Broadcom 4321AGN 802.11a/b/g/n WLAN modules: ●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. V

Item Description Spare part numberthe United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela,Vietnam, Yemen, Zaire, Zambia, and Zimb

Item Description Spare part numberSingapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, SriLanka, St. Kitts and Nevis, St.

Mass storage devicesItem Description Spare part number(1) Hard drives (all 5400-rpm) include frame and hard drive connector 320-GB 463463-002 250-GB

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Miscellaneous partsDescription Spare part number65-watt AC adapter417220-001ATSC/NTSC TV tuner antenna455457-001ATSC/NTSC TV tuner455456-001Audio/vide

Description Spare part number● Silver Phillips PM2.0×7.0 screw●Phillips PM2.0×5.0 captive screw●Phillips PM2.0×5.0 screw●Phillips PM2.0×4.0 captive sc

Spare partnumberDescription412176-003 DVB-T TV tuner antenna412390-001 RTC battery412766-002 Bluetooth module (includes Bluetooth module cable)417220-

Spare partnumberDescriptionPakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,Poland, Por

Spare partnumberDescription455456-001 ATSC/NTSC TV tuner455457-001 ATSC/NTSC TV tuner antenna455458-001 USB extension cable455459-001 Audio/video cabl

Spare partnumberDescription464114-001 Plastics Kit (see Plastics Kit on page 20 for more Plastics Kit spare part information)464115-001 Switch cover (

4Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and repl

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

iv Safety warning notice

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear the password.NOTE: These steps also c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 47 screws, in 8 different sizes, that mu

Computer feetDescription Spare part numberRubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001The computer feet are adhesi

BatteryDescription Spare part number8-cell, 73-Wh, 2.55-Ah battery 463650-0026-cell, 55-Wh, 2.55-Ah battery 441132-0024-cell, 37-Wh, 2.55-Ah battery 4

PenDescription Spare part numberPen 464146-001Before removing the pen, follow these steps:1.Shut down the computer. If you are unsure whether the comp

Hard driveDescription Spare part number5400-rpm, 320-GB 463643-0025400-rpm, 250-GB 457061-0025400-rpm, 160-GB 441128-0025400-rpm, 120-GB 441127-002Har

6. Remove the hard drive (2) from the hard drive bay.7.If it is necessary to remove the hard drive bracket and connector, remove the four Phillips PM3

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La

Memory moduleDescription Spare part number2048-MB (1-DIMM, PC2-5300, 667 MHz) 455454-0021024-MB (1-DIMM, PC2-5300, 667 MHz) 441406-002512-MB (1-DIMM,

Table of contents1 Product description2 External component identificationTop components ...

6. Pull the module (2) away from the slot at an angle and remove it.NOTE: Memory modules are designed with a notch (3) to prevent incorrect installati

WLAN moduleDescription Spare part numberBroadcom 4321AGN 802.11a/b/g/n WLAN modules:●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S

Description Spare part numberBroadcom BCM4312 802.11b/g WLAN modules:●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Island

Before removing the WLAN module, follow these steps:1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn th

7. Pull the WLAN module (3) away from the slot at an angle and remove it.NOTE: WLAN modules are designed with a notch (4) to prevent incorrect install

KeyboardDescriptionCountry or region Spare part number Country or region Spare part numberBrazil 464138-201 Russia 464138-251Denmark, Finland, and Nor

5.Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.6. Release the zero insertion force (ZIF) connector (1) t

Switch coverDescription Spare part numberSwitch cover (includes display convertible hinge base cover) 464115-001Before removing the switch cover, foll

5.Rotate the display clockwise approximately 45 degrees.6. Lift the left and right front corners of the switch cover (1) until it disengages from the

Display assemblyDescription Spare part number12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader,microphones

Unknown user password ... 33Component replacement procedures ..

5. Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.6. Remove the wireless antenna cables (1) from the ro

12. Disconnect the display panel cable (3) from the system board.NOTE: As you remove the display assembly, be sure that the display cables and wireles

Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top coverbumper pads)46411

5. Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the TouchPadcable (3).6. Remove the two Phillips PM2.0×4.0 sc

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwordsand CMOS settings to be cleared.Descrip

Power switch assemblyDescription Spare part numberPower switch assembly (includes power switch board cable and actuator switch) 441142-001Before remov

3. Remove the display release hook assembly (3).NOTE: The display release hook assemblies are included with the base enclosure spare part kits.4. Disc

Bluetooth moduleDescription Spare part numberBluetooth module (includes Bluetooth module cable) 412766-002Before removing the Bluetooth module, follow

Reverse this procedure to install the Bluetooth module.System boardDescription Spare part numberSystem board (includes replacement thermal material) 4

2. Remove the ExpressCard slot bezel (2) from the ExpressCard slot.NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number

System interrupt specifications ... 80System I/O address

5. Pull the system board (4) away from the top cover at an angle and remove it.Reverse this procedure to install the system board.62 Chapter 4 Remov

Pen holderDescription Spare part numberPen holder tbd-001Pen eject assembly 464113-001Before removing the pen holder, follow these steps:1.Shut down t

4. Remove the pen holder (4).Reverse this procedure to install the pen holder.Audio/infrared boardDescription Spare part numberAudio/infrared board (i

i.System board (see System board on page 60)j.Pen holder (see Pen holder on page 63)Remove the audio/infrared board:1. Remove the two Phillips PM2.0×3

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes thermal paste and thermal pads) 441143-001NOTE: To properly ventil

3. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between thefan/heat sink asse

ProcessorNOTE: All processor spare part kits include thermal paste.Desription Spare part numberAMD Turion 64 Mobile Technology TL-68 processor (2.4-GH

2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4) embossedon th

5Setup UtilityWARNING! Only authorized technicians trained by HP should repair this equipment. Alltroubleshooting and repair procedures are detailed t

Changing the language of the Setup UtilityThe following procedure explains how to change the language of the Setup Utility. If the Setup Utility isnot

Battery ... 107Display ..

Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit

Closing the Setup UtilityYou can close the Setup Utility with or without saving changes.●To close the Setup Utility and save your changes from the cur

System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Enhanced SATA support (select models only) Enable/disable

6SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back)3.1 to 3.9 cm 1.22 to 1.54 inWidth 30.6 cm 12.05 inDepth 22.4 cm 8.

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz,0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1

DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXEDMODE C

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

1Product descriptionCategory DescriptionProduct Name HP Pavilion tx2000 Entertainment PCProcessorsAMD Turion™ 64 Mobile Technology TL-68 processor, 2.

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

7Screw listingThis section provides specification and reference information for the screws and screw locks used in thecomputer. All screws and screw l

Phillips PM2.0×7.0 screwColor Quantity Length Thread Head widthBlack 9 7.0 mm 2.0 mm 4.5 mmWhere used: 4 screws that secure the switch cover to the co

Where used: 5 screws that secure top cover to the computer86 Chapter 7 Screw listing

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head widthSilver 10 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the top cover to the com

Where used: 2 screws that secure the power switch board to the base enclosureWhere used: 2 screws that secure the audio/infrared board to the base enc

Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head widthBlack 6 5.0 mm 2.0 mm 4.5 mmWhere used:(1) Two captive screws (secured by C-cli

Black Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthBlack 5 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to t

Where used: 3 screws that secure the top cover to the base enclosurePhillips PM2.0×11.0 screwColor Quantity Length Thread Head widthBlack 4 11.0 mm 2.