Hp EliteBook 755 G2 Notebook PC User Manual

User Guide

The computer is unable to start up ... 88The computer screen is blan

●Be sure that the device, especially if it is older, is compatible with the operating system.●Be sure that the correct drivers are installed and updat

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.The process of burning a disc does no

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re

IndexSymbols/Numerics2-finger pinch zoom TouchPad gesture 25AAC adapter, testing 45AC adapter/battery light 14accessory battery connector, identifying

Hibernationexiting 38initiating 38high-definition devices, connecting 36hot keysadjusting volume 29decrease screen brightness29decreasing speaker soun

powerbattery 39conserving 43options 38power button 37power button, identifying 9power connector, identifying 5power lights 8, 14power switch 37power-s

WLAN antennas, identifying 6WLAN device 17, 85WLAN label 85writable media 38WWAN antennas, identifying 6WWAN device 16, 1996 Index

1 WelcomeAfter you set up and register the computer, it is important to take the following steps:●Connect to the Internet—Set up your wired or wireles

Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product de

Resources For information aboutWarranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a

2 Getting to know your computerRightComponent Description(1) Audio-out (headphone)/Audio-in (microphone) jackConnects optional powered stereo speakers

Component Description(6) Docking connector Connects an optional docking device.(7) Power connector Connects an AC adapter.LeftComponent Description(

DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area netw

TopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on the screen.(2) Left pointing stick button F

LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s

Buttons, speakers, and fingerprint reader (select models only)Component Description(1) Power button●When the computer is off, press the button to turn

© Copyright 2014 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Component Description(4) Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon

KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s

BottomNOTE: Your computer bottom will resemble one of the examples shown below. Refer to the illustration that most closely matches your computer.Comp

Component DescriptionNOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal

Component Description(3) Service door release lock Locks the service door.(4) Vents (2) Enable airflow to cool internal components.NOTE: The compute

Component Description●Off: The battery is fully charged.(4) Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi

Using operating system controlsThe Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and rep

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is white

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.For info

12. Reconnect external devices.13. Turn on the computer.To remove a SIM, press in on the SIM, and then remove it from the slot.Using GPS (select model

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures in addition to the keyboard a

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig

Left-edge swipeThe left-edge swipe accesses your recently opened apps so that you can switch between them quickly.Swipe your finger gently from the le

Top-edge swipeThe top-edge swipe displays app command options that allow you to customize apps.IMPORTANT: When an app is open, the top-edge gesture va

To use a hot key:▲Briefly press the fn key, and then briefly press the second key of the hot key combination.Hot key combination Description fn+esc D

iv Safety warning notice

Using keypadsThe computer includes an embedded numeric keypad, and it also supports an optional external numeric keypad, or an optional external keybo

Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad.NOT

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software

Adjusting the volumeDepending on your computer model, you can adjust the volume using the following:●Volume buttons●Volume hot keys (specific keys pre

To confirm or change the audio settings on your computer:1. From the Start screen, type control panel, and then select Control Panel.2. Select Hardwar

2. Press fn+f4 to alternate the screen image between 4 display states:●PC Screen only: View the screen image on the computer only.●Duplicate: View the

2. Connect the other end of the cable to the digital display device.3. Press fn+f4 to alternate the computer screen image between 4 display states:●PC

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o

Setting power optionsUsing power-saving statesSleep is enabled at the factory.When Sleep is initiated, the power lights blink and the screen clears. Y

●To reveal the percentage of remaining battery charge and the current power plan, on the Windows desktop, point over the power meter icon.●To use Powe

Table of contents1 Welcome ...

Using Battery CheckHP Support Assistant provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect th

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

Inserting or removing the batteryInserting a batteryTo insert the battery:1. Turn the computer upside down on a flat surface, with the service door re

Removing a batteryTo remove the battery:CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To p

Storing a user-replaceable batteryCAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of ti

●The battery begins to charge.●If the computer is turned on, the power meter icon in the notification area changes appearance.When you disconnect exte

7 External cards and devicesUsing memory card readersOptional memory cards provide secure data storage and convenient data sharing. These cards are of

3. Pull the card out of the slot.NOTE: If the card does not eject, pull the card out of the slot. Using smart cardsNOTE: The term smart card is used t

Removing a smart card▲Grasp the edge of the smart card, and then pull it out of the smart card reader.Using a USB deviceUniversal Serial Bus (USB) is

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device.▲Connect the USB cable for th

Using the pointing stick ... 23Using the TouchPad a

Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufac

8 DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling

Using hard drivesCAUTION: To prevent information loss or an unresponsive system:Save your work and shut down the computer before adding or replacing a

Replacing the service doorReplace the service door after accessing the memory module slot, hard drive, regulatory label, and other components.NOTE: If

Removing the hard driveTo remove a hard drive:1. Save your work and shut down the computer.2. Disconnect AC power and external devices connected to th

Installing a hard driveNOTE: Your computer may look slightly different from the illustration in this section.To install the hard drive:1. Insert the h

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment

Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to show that a drive in the primary hard drive bay and/or the dr

9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer.●BIOS administrator and DriveLock pa

Setting password protection on wakeup ... 39Using battery power ...

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master passwor

Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Using Computer Setup Automatic DriveLockIn a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock pass

Removing Automatic DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on or restart the computer, and th

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized

Using the fingerprint reader (select models only)Integrated fingerprint readers are available on select computer models. In order to use the fingerpri

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgraded by adding

b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot.CAUTION: To prevent damage to the mem

Improving hard drive performance ... 55Using Disk Defragmenter ...

c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap in

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your comput

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers

11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your enti

To recover your information using Automatic Repair, follow these steps:CAUTION: Some Startup Repair options will completely erase and reformat the har

Using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbe

Using Windows Refresh or Windows ResetWhen your computer is not working properly and you need to regain system stability, the Windows Refresh option a

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

11 Backup and recovery ...

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are reve

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen

Use the arrow keys to select Main > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering Mul

4. Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downl

13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address your questions, you can contact su

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the com

14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through HP Support Assistant. To access

change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar,