HP ProBook Notebook PCUser Guide
Using firewall software ... 100Insta
9. Insert a new memory module:a. Align the notched edge (1) of the memory module with the tab in the memory module slot.CAUTION: To prevent damage to
12. Slide the lock latch (4) to the right until it locks.NOTE: You can identify the lock latch by the red marking on the latch.13. Replace the battery
10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent aproduct from being mis
Using passwordsMost security features use passwords. Whenever you set a password, write down the password andstore it in a secure location away from t
BIOS administrator passwords FunctionDriveLock master password Protects access to the internal hard drive that is protected byDriveLock. It is also us
To change this password in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for
Using Computer Setup DriveLockCAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,record the DriveLock user pass
NOTE: The DriveLock confirmation is case sensitive.11. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen
Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th
Removing Automatic DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on or restart the computer, and th
15 Management and Printing ... 1
Using Computer Setup security featuresSecuring system devicesYou can disable or enable system devices from the following menus in Computer Setup:●Boot
Viewing Computer Setup System InformationThe System Information feature in Computer Setup provides 2 types of system information:●Identification infor
Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose the computer tocomputer viruses. Computer v
Using HP ProtectTools Security Manager (select modelsonly)HP ProtectTools Security Manager software is preinstalled on select computer models. To acce
Using the fingerprint readerNOTE: The location of the fingerprint reader (select models only) varies by computer model.Locating the fingerprint reader
Enrolling your fingerprintsIf your computer has a fingerprint reader built in or connected, the HP ProtectTools Security ManagerSetup wizard guides yo
11 Software UpdatesUpdating softwareUpdated versions of the software provided with your computer are available either through the HPAssistant utility
To update the software using the HP Web site, follow these steps:1. Identify your computer model, product category, and series or family. Prepare for
Downloading a BIOS updateCAUTION: To prevent damage to the computer or an unsuccessful installation, download and installa BIOS update only when the c
NOTE: Windows® includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password
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To download SoftPaqs:1. Click Start > All Programs > HP > HP SoftPaq Download Manager.2. When the SoftPaq Download Manager opens for the firs
12 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard dri
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create systemrepair discs (select mo
NOTE: Windows includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password f
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
NOTE: For additional information on recovering information using the Windows tools, perform a searchfor these topics in Help and Support.Using f11CAUT
NOTE: This process takes several minutes. Before rebooting, make sure you have changed the legacyboot order in the F10 utility so that the USB CD-ROM
13 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not work
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
File menuSelect To do thisSystem Information●View identification information for the computer and thebatteries in the system.●View specification infor
1 FeaturesIdentifying hardwareComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the standa
Select To do thisUser Management (requires a BIOS administrator password)●Create a new BIOS user account.●View a list of ProtectTools users.Password P
Select To do thisBoot Options●Set a Startup Menu delay (in seconds).●Set the MultiBoot Express Boot Popup delay in seconds.●Enable/disable Custom Logo
Select To do thisNOTE: Availability of the options above varies bycomputer model.●Enable/disable HP DayStarter (enabled by default).●Enable/disable HP
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable the embedded WLAN device (enable
Select To do thisSet Security Level Change, view, or hide security levels for all BIOS menu items.Restore Security Defaults Restore the default securi
14 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e
Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set
Considering boot order changesBefore changing the boot order, note the following considerations:●When the computer restarts after the boot order has b
Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b
Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu each timethe computer is
Component Description(2) TouchPad* Moves the pointer and selects or activates items on the screen.(3) Left TouchPad control* Functions like the left b
15 Management and PrintingUsing Client Management SolutionsClient Management Solutions software provides standards-based solutions for managing client
Managing and updating softwareHP provides HP SSM (System Software Manager) for managing and updating software on clientcomputers.HP SSM (System Softwa
IndexAAC adapterconnecting 58identifying 11testing 66administrator password 91airport security devices 69antennas 9applications key, Windows 5audio de
setting MultiBoot Expressprompt 127System Configurationmenu 118computer setup 115Computer Setup utility 128connecting to a LAN 25connecting to a WLAN
HP Connection Managersoftware 15HP DayStarter 120HP FastLook 39, 120HP Mobile Broadband Module 18HP Mobile Broadband,disabled 19HP Power Assistant 57
Ppasswordsadministrator 91BIOS administrator 92DriveLock 94user 91pinching or zoomingTouchPad gestures 33pointing devicessetting preferences 30port op
storing battery 65switch, internal display 9System Configuration menu 118system date and time 117system diagnostic 117system fan 119system IDs 118syst
Component Description(6) Wireless light●White: An integrated wireless device, such as a wireless localarea network (WLAN) device, HP Mobile Broadband
Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button to
Component Description(2) fn key Executes frequently used system functions when pressed incombination with a function key or the esc key.(3) Windows lo
Right-side componentsComponent Description(1) Battery light●Amber: A battery is charging.●White: A battery is close to full charge capacity.●Off: If t
Component Description(5) Audio-out (headphone)/Audio-in (microphone)jackProduces sound when connected to optional powered stereospeakers, headphones,
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Bottom componentsComponent Description(1) Battery release latches (2) Release the battery from the battery bay.(2) Battery bay Holds the battery and t
Display components Component Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closed whilethe power
Component Description(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate withwireless wide-area networks (WWA
Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power
◦Part number/Product number (p/n) (3). This number provides specific information about theproduct's hardware components. The part number helps a
2 Wireless, local area network, andmodemUsing wireless devicesWireless technology transfers data across radio waves instead of wires. Your computer is
Identifying wireless and network iconsIcon Name DescriptionWireless (connected) Identifies the location of the wireless light and the wireless hotkey
Using the wireless hotkeyThe computer has a wireless hotkey (fn+f9), one or more wireless devices, and one or two wirelesslights, depending on the mod
– or –Select Start > All Programs > HP > HP Connection Manager.For more details about using HP Connection Manager, refer to the HP Connection
As your network grows, additional wireless and wired computers can be connected to the network toaccess the Internet.For help in setting up your WLAN,
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
generate a new key for every packet. It also generates different sets of keys for each computeron the network.Connecting to a WLANTo connect to the WL
Broadband requires a network service provider (called a mobile network operator), which in most casesis a mobile phone network operator. Coverage for
7. Insert the SIM into the SIM slot, and gently slide the SIM into the slot until it is firmly seated.8. Replace the battery.NOTE: HP Mobile Broadband
7. Press in on the SIM (1), and then remove it from the slot (2).8. Replace the battery.9. Turn the computer right-side up.10. Reconnect external powe
Using a Bluetooth wireless deviceA Bluetooth device provides short-range wireless communications that replace the physical cableconnections that tradi
NOTE: Windows includes the User Account Control feature to improve the security of your computer.You may be prompted for your permission or password f
SSID and network key are alphanumeric codes that you enter into your computer to identify yourcomputer to the network.●For a network connected to your
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, referto the router manufacturer's instruction
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV andradio reception, orient the circuitry end (2) of t
3. Plug the country- or region-specific modem cable adapter (3) into the telephone wall jack.Selecting a location settingViewing the current location
iv Safety warning notice
To add a location setting for the modem, follow these steps:1. Select Start > Devices and Printers.2. Right-click the device that represents your c
To change the dialing mode in your current modem location setting, follow these steps:1. Select Start > Devices and Printers.2. Right-click the dev
3 Pointing devices and keyboardComponent Description(1) TouchPad off indicator●When the TouchPad is active, the light is off.●When the TouchPad is ina
Using the TouchPadTurning the TouchPad on and offThe TouchPad is turned on at the factory. When the TouchPad is active, the light is off.To turn the T
SelectingUse the left and right TouchPad controls like the corresponding controls on an external mouse.Using TouchPad gesturesThe TouchPad supports a
NOTE: You can scroll and pinch anywhere on the TouchPad surface, including the control area.However, the rotate gesture can be done only on the TouchP
RotatingRotating allows you to rotate items such as photos and pages. To rotate these items, anchor your leftforefinger on the TouchPad. Move the righ
Connecting an external mouseYou can connect an external USB mouse to the computer using one of the USB ports on the computer.A USB mouse can also be c
Function HotkeyDisplay system information fn+escInitiate Sleep fn+f1Open the Print Options window fn+f2Open HP Power Assistant fn+f3Switch the screen
To exit Sleep, briefly press the power button or press any key on the keyboard.The function of the fn+f1 hotkey can be changed. For example, you can s
Table of contents1 Features ...
Decreasing screen brightnessPress fn+f7 to decrease screen brightness. Hold down the hotkey to decrease the brightness levelincrementally.Increasing s
Using HP FastLookFastLook allows you to view and manage calendar, contact, inbox, and task information from MicrosoftOutlook, even when the computer i
NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypadis connected to the computer, an optional docking devi
Cleaning the TouchPad and keyboardDirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,clean the TouchPad
4 MultimediaMultimedia featuresYour computer includes multimedia features that allow you to listen to music and view pictures. Yourcomputer may includ
Component Description(1) Internal microphone Records sound.(2) Webcam (select models only) Records audio and video and captures still photographs.(3)
◦To increase volume, press fn+f12.●Windows volume control:a. Click the Speakers icon in the notification area, at the far right of the taskbar.b. Incr
Accessing your preinstalled multimedia softwareTo access your preinstalled multimedia software:▲Select Start > All Programs, and then open the mult
To connect external devices such as external speakers, headphones, or a microphone, refer to theinformation provided with the device. For best results
To connect a video or audio device to the HDMI port:1. Connect one end of the HDMI cable to the HDMI port on the computer.2. Connect the other end of
Troubleshooting wireless connection problems ... 22Cannot create a WLAN
Connecting an external monitor or projectorThe external monitor port connects an external display device such as an external monitor or a projectorto
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.7. If you have not selected a media pla
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.NOTE: After you insert a disc, a short
Creating (burning) a CD or DVDCAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,to make unauthorized c
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
Webcam tipsFor optimum performance, observe the following guidelines while using the webcam:●Be sure that you have the latest version of an instant me
5 Power managementSetting power optionsUsing power-saving statesThe computer has two power-saving states enabled at the factory: Sleep and Hibernation
NOTE: If you have set a password to be required when the computer exits Sleep, you must enter yourWindows password before your work will return to the
Viewing the current power plan▲Click the battery meter icon in the notification area, at the far right of the taskbar.– or –Select Start > Control
Using HP Power AssistantHP Power Assistant allows you to configure system settings to optimize your computer's powerconsumption and battery charg
Increasing speaker volume ... 38Using HP FastLook ...
Using external AC powerExternal AC power is supplied through one of the following devices:WARNING! To reduce potential safety issues, use only the AC
3. Plug the other end of the power cord into an AC outlet (3).Using battery powerWhen a charged battery is in the computer and the computer is not plu
NOTE: You can also find battery information by clicking the battery meter icon, located in thenotification area, at the far right of the taskbar.Displ
3. Slide the battery (2) out of the battery bay.Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The batte
The battery light displays charge status:●On: The battery is charging.●Blinking: The battery has reached a low battery level or critical battery level
Save your work and shut down the computer.Resolving a low battery level when the computer cannot exit HibernationWhen the computer lacks sufficient po
7. Record the On battery setting under Hibernate after so that you can reset it after the calibration.8. Change the On battery setting to Never.9. Cli
3. Reenter the settings that you recorded for the items in the On battery column.– or –Click Restore default settings for this plan, and then follow t
Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms:●The computer will not turn on when it is connected to
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try thefollowing emergency procedures in the sequence pro
Customizing power plans ... 56Setting password protection on wakeup ...
6DrivesIdentifying installed drivesYour computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-statememory. Bec
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,observe these precautions:Before you move a computer
Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolida
Using HP 3D DriveGuardHP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either ofthe following conditions:●
Using HP 3D DriveGuard softwareThe HP 3D DriveGuard software enables you to perform the following tasks:●Enable and disable HP 3D DriveGuard.NOTE: Per
Replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive from the se
10. Pull up the hard drive tab (3), and then lift the hard drive out of the service access bay.To install a hard drive:1. Pull up the hard drive tab (
5. Press down on the door (2) until the until the release latch (3) clicks.6. Slide the lock latch (4) to the right to lock the door into place.NOTE:
7 External devicesUsing a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as
Removing a USB deviceCAUTION: To prevent loss of information or an unresponsive system, use the following procedure tosafely remove the USB device.CAU
7 External devices ...
Using an eSATA deviceNOTE: The eSATA port also supports an optional USB device.An eSATA port connects an optional high-performance eSATA component, su
Removing an eSATA deviceCAUTION: To prevent loss of information or an unresponsive system, use the following procedure tosafely remove an eSATA device
Using optional external drivesRemovable external drives expand your options for storing and accessing information. A USB drive canbe added by connecti
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side upover the tray spindle.NOTE: If the tray is not fu
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
8 External media cardsUsing Media Card Reader cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are oft
2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated.You will hear a sound when the device has been d
9 Memory modulesThe computer has two memory module slots, which are located on the bottom of the computer, insidethe service access door. The memory c
7. Slide the service access door latches (1) inward. Slide the service access door toward the batterybay. Then lift up the forward edge of the service
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