HP Elite x2 1011 G1 User's Guide Page 9
- Page / 103
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 75
Using Computer Setup ....................................................................................................................... 75
Starting Computer Setup ................................................................................................... 75
Navigating and selecting in Computer Setup ..................................................................... 75
Restoring factory settings in Computer Setup ................................................................... 76
Updating the BIOS ............................................................................................................. 77
Determining the BIOS version ........................................................................... 77
Downloading a BIOS update ............................................................................. 77
Synchronizing the tablet and keyboard .............................................................................. 78
Using MultiBoot .................................................................................................................................. 78
About the boot device order ............................................................................................... 78
Choosing MultiBoot preferences ........................................................................................ 79
Setting a new boot order in Computer Setup .................................................... 79
Dynamically choosing a boot device using the f9 prompt ................................. 80
Setting a MultiBoot Express prompt .................................................................. 80
Entering MultiBoot Express preferences ........................................................... 80
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 81
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 81
12 Support ......................................................................................................................................................... 83
Contacting support ............................................................................................................................. 83
Labels ................................................................................................................................................. 84
13 Specifications ................................................................................................................................................ 85
Input power ......................................................................................................................................... 85
Operating environment ....................................................................................................................... 85
Appendix A Traveling with the computer ........................................................................................................... 86
Appendix B Troubleshooting .............................................................................................................................. 87
Troubleshooting resources ................................................................................................................. 87
Resolving issues ................................................................................................................................ 87
The computer is unable to start up .................................................................................... 87
The computer screen is blank ............................................................................................ 88
Software is functioning abnormally .................................................................................... 88
The computer is on but not responding ............................................................................. 88
The computer is unusually warm ....................................................................................... 88
An external device is not working ...................................................................................... 89
The wireless network connection is not working ................................................................ 89
ix
- User Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Welcome 11
- Finding information 12
- Finding information 3 13
- Tablet edge components 14
- Tablet edge components 5 15
- Display 7 17
- Environmental Notices 18
- TouchPad 20
- Changing your tablet’s view 27
- 3 Connecting to a network 28
- Using a WLAN 29
- Setting up a WLAN 31
- Configuring a wireless router 31
- Protecting your WLAN 31
- Connecting to a WLAN 32
- Inserting and removing a SIM 34
- Connecting to a wired network 36
- Using pointing devices 38
- Using pointing devices 29 39
- Scrolling 40
- 2-finger pinch zoom 41
- 2-finger click 42
- Rotating (select models only) 42
- Flicking (select models only) 43
- Using touch screen gestures 46
- Using the keyboard 47
- 5 Multimedia 50
- Adjusting the volume 51
- DisplayPort (keyboard only) 53
- 6 Power management 55
- Setting power options 56
- Using battery power 58
- Using Battery Check 59
- Managing low battery levels 59
- Using external AC power 60
- Testing an AC adapter 61
- 7 External cards and devices 62
- Removing a memory card 63
- Inserting a smart card 65
- Removing a smart card 65
- Using a USB device 66
- Connecting a USB device 67
- Removing a USB device 67
- 8 Security 69
- Using passwords 70
- Setting a DriveLock password 73
- Entering a DriveLock password 74
- Changing a DriveLock password 74
- Removing DriveLock protection 74
- Using antivirus software 77
- Using firewall software 77
- Using HP Client Security 78
- 9 Maintenance 79
- Updating programs and drivers 80
- 10 Backup and recovery 81
- Driver Recovery 82
- Using f11 recovery tools 83
- Using HP Software Setup 84
- Using Computer Setup 85
- Updating the BIOS 87
- Using MultiBoot 88
- 12 Support 93
- Component 94
- (1) Serial number 94
- (2) Product number 94
- (3) Warranty period 94
- A Traveling with the computer 96
- B Troubleshooting 97
- The computer screen is blank 98
- C Electrostatic discharge 100
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