User Guide
Appendix C Electrostatic discharge ...
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re
IndexSymbols/Numerics2-finger pinch zoom TouchPad gesture 31AAC adapter, testing 51AC adapter/battery light 14administrator password 60ambient light s
Jjacksaudio-in (microphone) 5, 15audio-out (headphone) 5, 15Java Carddefined 54inserting 55removing 55Kkeyboard hot keys, identifying 37keypadembedded
TouchPadbuttons 10using 28TouchPad gestures2-finger pinch zoom 31rotating 32scrolling 30TouchPad light, identifying 11TouchPad zoneidentifying 10trave
1 WelcomeAfter you set up and register the computer, we recommend the following steps:NOTE: Your computer may include a tablet only or a tablet plus k
Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product de
Resources For information about●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA●Europe, Middle East, Africa: Hewlett
2 Getting to know your computerTablet edge componentsComponent Description(1) Internal microphone Records sound.(2) Vents Enable airflow to cool i
Component Description(6) Volume button Controls speaker volume on the tablet.●To increase speaker volume, press the + edge of the button.●To decrease
Component DescriptionIf the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at l
DisplayComponent Description(1) WLAN antenna* Sends and receives wireless signals to communicate with wireless local area networks (WLAN).(2) WWAN ant
Component DescriptionEnvironmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support >
keyboardTopComponent Description(1) Alignment posts (2) Align and attach the tablet to the keyboard.(2) Docking connector Connects the tablet to the k
© Copyright 2015 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
TouchPadComponent Description(1) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen.NOTE: The TouchPad als
LightsComponent Description(1) Caps lock light●On: Caps lock is on, which switches the keys to all capital letters.(2) TouchPad light ●On: The Touch
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) Function keys Execute frequently
RightComponent Description(1) Internal microphone Records sound.(2) Power button●When the computer is off, press the button to turn on the computer.
Component Description(4) SIM Card slot (select models only) A slot for a SIM card.NOTE: This feature is available on select models only.(5) SIM/SD c
LeftComponent Description(1) Volume button Controls speaker volume on the tablet.●To increase speaker volume, press the + edge of the button.●To decre
Releasing the tablet from the keyboardTo release the tablet from the keyboard, follow these steps:CAUTION: To prevent damage to the docking connector,
Changing your tablet’s settingsYou can change view and screen brightness.Changing your tablet’s viewYour tablet’s orientation, or view, changes automa
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Using the wireless buttonThe computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
Using an Internet service providerWhen you are setting up Internet access in your home, you must establish an account with an Internet service provide
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-
Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I
Using HP Mobile Broadband (select models only)HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over
Inserting and removing a SIMCAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.To insert a SIM, follow these steps:1
Using Bluetooth wireless devicesA Bluetooth device provides short-range wireless communications that replace the physical cable connections that tradi
Connecting to a wired networkThere are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network ca
Connecting to a local area network (LAN)Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working
4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures, the digitizer pen (select mo
TappingTo make an on-screen selection, use the Tap function on the TouchPad.●Tap one finger on the TouchPad zone to make a selection. Double-tap an it
iv Safety warning notice
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag
2-finger pinch zoom2-finger pinch zoom allows you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone an
2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig
Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three fingers on the TouchPad
Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using app
Left-edge swipeThe left-edge swipe accesses your recently opened apps so that you can switch between them quickly.Swipe your finger gently from the le
Using touch screen gesturesA touch screen computer allows you to control items on the screen directly with your fingers.TIP: On touch screen computers
Holding the penHold the pen as if you were writing with a standard pen or pencil.Storing the penTo store the pen when you are not using it, insert the
Turning the embedded numeric keypad on and offPress fn+num lock to turn on the embedded numeric keypad. Press fn+num lock again to turn off the keypad
Switching key functions on the embedded numeric keypadYou can temporarily alternate the functions of keys on the embedded numeric keypad between their
Table of contents1 Welcome ...
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
Adjusting the volumeDepending on your computer model, you can adjust the volume using the following:●Volume buttons●Volume hot keys (specific keys pre
1. From the Start screen, type control panel, and then select Control Panel.2. Select Hardware and Sound, and then select Sound.WebcamSome computers i
DisplayPort (keyboard only)The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any
Connecting wired displays using MultiStream TransportMultiStream Transport (MST) provides multiple display support from a single connector, the Displa
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
Setting power optionsUsing power-saving statesSleep is enabled at the factory.When Sleep is initiated, the power lights blink and the screen clears. Y
Enabling and exiting user-initiated HibernationYou can enable user-initiated Hibernation and change other power settings and timeouts using Power Opti
Using battery powerWARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP,
Using Battery CheckHP Support Assistant provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect th
Connecting to a wired network ... 26Connecting
Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional
When you disconnect external AC power, the following events occur:●The computer switches to battery power.●The display brightness is automatically dec
7 External cards and devicesUsing memory card readersOptional memory cards provide secure data storage and convenient data sharing. These cards are of
Removing a memory cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the memory c
Using smart cards (keyboard only)NOTE: The term smart card is used throughout this chapter to mean both smart cards and Java™ Cards.A smart card is a
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated.2. Follow the on-s
Using a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard,
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device.▲Connect the USB cable for th
1. Connect the device to the computer.2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.3. Turn on the d
8 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
DisplayPort (keyboard only) ... 43Connecting wired display
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
3. Use a pointing device, arrow keys, or the touch screen to select Security > Change Password, and then press enter.4. When prompted, type your cu
NOTE: A BIOS Administrator password must be set before you can access the DriveLock features.To apply DriveLock protection to an internal hard drive,
Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).At t
5. Use a pointing device, arrow keys, or the touch screen to select Set DriveLock Password, and then follow the on-screen instructions.6. Use a pointi
1. Turn on or restart the computer, and then press esc or hold down the volume button while the “Hold the Volume Down button to enter the BIOS Startup
Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Compute
Using HP Client SecurityHP Client Security software is preinstalled on computer models. This software can be accessed through the HP Client Security t
9 MaintenanceCleaning your computerUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum con
8 Security ...
Cleaning the TouchPad, keyboard, or mouseWARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner a
10 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your enti
Using the Windows recovery toolsTo recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders
Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any
Using Windows Refresh or Windows ResetWhen your computer is not working properly and you need to regain system stability, the Windows Refresh option a
11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con
Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions.– or –Select Main > Ignore Changes and Exit
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b
11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ... 75Using Computer Setup ...
Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open
Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic
Click Download, and then select Run.82 Chapter 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
12 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address your questions, you can contact su
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the com
13 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer
A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your
B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through HP Support Assistant. To access
The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may be the cause:●The compu
An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man
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