HP Elite x2 1011 G1 User's Guide download pdf (Page 94)

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system

problems or travel internationally with the computer:

IMPORTANT: All labels described in this section will be located on the bottom of the keyboard and

on the back of the tablet.

●

Service label—Provides important information to identify your computer. When contacting

support, you will probably be asked for the serial number, and possibly for the product number or

the model number. Locate these numbers before you contact support.

Component

(1) Serial number

(2) Product number

(3) Warranty period

●

Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains

the Windows Product Key. You may need the Product Key to update or troubleshoot the

operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the

physical label, but have a Digital Product Key electronically installed.

NOTE: This Digital Product Key is automatically recognized and activated by Microsoft

Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP-

approved recovery methods.

●

Regulatory label(s)—Provide(s) regulatory information about the computer.

●

Wireless certification label(s)—Provide(s) information about optional wireless devices and the

approval markings of some of the countries or regions in which the devices have been approved

for use.

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HP Elite x2 1011 G1 User's Guide Page 94