HP Chromebook 14 G5 User Manual

HP Chromebook 14 G5Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized service providers only.

TouchPadComponent DescriptionTouchPad zone Moves the on-screen pointer and selects or activates items on the screen.4 Chapter 2 External component i

Left sideItem Component Description(1) Nano security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desi

Right sideItem Component Description(1) Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earb

3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c

Component(2) Serial number(3) Product number(4) Warranty period8 Chapter 3 Illustrated parts catalog

Computer componentsItem Component Spare part number(1) 14.0-in. display assembly: The display assembly is spared at the subcomponent level only. For m

Item Component Spare part number For use in Brazil L14354-201 For use in Canada L14354-DB1 For use in the Czech Republic and Slovakia L14354-FL1 F

Item Component Spare part number For use in Italy L14355-061 For use in Latin America L14355-161 For use in the Netherlands L14355-B31 For use in

Item Component Spare part number Equipped with an Intel Celeron N3450 1.10-GHz (turbo up to 2.20-GHz) quad core processor (2400-MHz, 2.0-MB L2 cache,

Display assembly subcomponentsItem Component Spare part number(1) Display bezel L14335-001(2) Webcam/microphone module (does not include cable; includ

© Copyright 2018 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Item Component Spare part number(6) Display hinges (2) L14332-001(7) Display back cover (includes the webcam/microphone module cable and wireless ante

4 Removal and replacement preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Imp

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

5 Removal and replacement proceduresThis chapter provides removal and replacement procedures for Authorized Service Provider only parts.CAUTION: Compo

Keyboard/top coverFor use in country/region Spare part number For use in country/region Spare part numberKeyboard/top cover with backlight (includes b

1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn the computer on, and then shut it down through the ope

4. Remove the seven Phillips M2.5×8.5 screws (2) that secure the bottom cover to the computer.5. Turn the computer right side with the front toward yo

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

10. Remove the keyboard/top cover (5).Reverse this procedure to install the keyboard/top cover.24 Chapter 5 Removal and replacement procedures

TouchPad cableNOTE: The TouchPad spare part kit does not includes the TouchPad cable. The TouchPad cable is included in the Cable Kit, spare part numb

TouchPadNOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is included in the Cable Kit, spare part number L143

5. Remove the TouchPad (6).Reverse this procedure to install the TouchPad.BatteryDescription Spare part number2-cell, 47-WHr, 6.15-AHr, Li-ion battery

3. Remove the battery (3).Reverse this procedure to install the battery.WLAN moduleDescription Spare part numberIntel 7265NV M.2 11ac + Bluetooth 4.2

NOTE: The WLAN antenna cable labeled "1/MAIN" connects to the WLAN module "Main" terminal. The WLAN antenna cable labeled "2/

USB port board cableNOTE: The USB port board spare part kit does not includes the USB port board cable. The USB port board cable is included in the Ca

USB port boardNOTE: The USB port board spare part kit does not include the USB port board cable. The USB port board cable is included in the Cable Kit

5. Remove the USB port board (5).Reverse this procedure to install the USB port board.32 Chapter 5 Removal and replacement procedures

SpeakersDescription Spare part numberSpeakers (include cables) L14353-001Before removing the speakers, follow these steps:1. Turn o the computer. If

iv Safety warning notice

Sensor board cableNOTE: The sensor board spare part kit does not includes the sensor board cable. The sensor board cable is included in the Cable Kit,

Sensor boardNOTE: The sensor board spare part kit does not include the sensor board cable. The sensor board cable is included in the Cable Kit, spare

System boardNOTE: All system board spare part kits include a processor, an on-board Intel 7265ac 2×2 + Bluetooth 4.2 (non-VPro) WLAN module, system me

3. Release the adhesive strip (3) that secures the display panel cable to the system board.4. Disconnect the display panel cable (4) from the system b

9. Remove the system board (4) by sliding it up and to the left at an angle.10. Remove the system board.Reverse this procedure to install the system b

3. Remove the heat sink (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components e

Display assemblyNOTE: The display assembly is spared at the subcomponent level. For display assembly spare part information, see the individual remova

7. Disconnect the display panel cable (8) from the system board.8. Open the computer as far as it will open.9. If it is necessary to replace the displ

d. Remove the display bezel (5).The display bezel is available using spare part number L14335-001.10. If it is necessary to replace the webcam/microph

c. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.d. Remove the webcam/microphone module.The webcam/microphone mo

Table of contents1 Product description ...

c. Lift the top edge of the display panel (2) and swing it up and forward until it rests upside down on the computer.d. Release the display panel cabl

f. Disconnect the display panel cable (3) from the display panel.The display panel cable is available using the following spare part numbers L15395-00

h. If it is necessary to replace the display panel bracket, remove the bracket.The display panel bracket is available using spare part number L14337-0

f. Release the tape that secures the webcam/microphone module cable (6) to the back cover.g. Remove the back cover.NOTE: The back cover is available u

f. Remove the display hinges (3).The display hinges are available using spare part number L14332-001.Reverse this procedure to reassemble and install

6 Specications Metric U.S.Computer dimensionsWidth 22.7 cm 8.9 inDepth 33.7 cm 13.3 inHeight 1.8 cm 0.7 inWeight 1.5 kg 3.4 lbsTemperatureOperating

7 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fro

Country/region Accredited agency Applicable note numberSouth Korea EK 4Sweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United

8 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter, spare part number 14antenna, location 2audio, product description 1audio-in jack 6audio-out jack 6Bback coverremoval 46spare part nu

Sensor board cable ...

power requirements 1processors 1product name 1serviceability 1storage 1video 1wireless 1product name 1Rright-side components 6Rubber Foot Kit, spare p

1 Product descriptionCategory DescriptionProduct Name HP Chromebook 14 G5Processor Intel® Celeron™ N3450 1.10-GHz (turbo up to 2.20-GHz) quad core pro

2 External component identicationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with WL

Button Component DescriptionPower button ● When the computer is o, press the button to turn on the computer.● When the computer is in the Sleep stat