HP D2D2502i User's Guide download pdf (Page 105)

support del ticket

Description of Command Function

Deletes support tickets which exist for the StoreOnce appliance.

Command Syntax

support del ticket {TICKET|ALL}

Command Authority

Administrator

Command Object Requirements

• TICKET – This object is a support ticket which has already been create and exists for the

StoreOnce appliance.

• ALL – This is a global default which represents all of the support ticket objects which exist

within the StoreOnce appliance.

Command Parameter Requirements

Not applicable – no parameters exist within this command.

Requirements for Command Execution

• The command entry must conform to the command syntax.

• The support ticket defined in the command entry must exist.

Successful Command Output

Upon successful completion of the command when a support ticket is defined, the following is

displayed:

support ticket TICKET deleted, where TICKET is the support ticket label defined in the

command entry.

Command Operation during Abnormal Conditions

• If the command does not conform to the required syntax, the following is displayed:

Command Failed - the command does not conform to the required syntax,

SYNTAX, where SYNTAX is the command syntax as described under Command Syntax in this

section.

• If the support ticket defined in the command entry does not exist, the following is displayed:

Command Failed – support ticket does not exist

Example

support del ticket tkt_110803_205514

support ticket tkt_110803_205514 deleted

support del ticket 105

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HP D2D2502i User's Guide Page 105