Hp BL460C G7 User Manual

Browse online or download User Manual for Computers Hp BL460C G7. HP BL460C G7 User Manual

  • Download
  • Add to my manuals
  • Print
  • Page
    / 106
  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
  • Rated. / 5. Based on customer reviews
Page view 0
HP ProLiant BL460c G7 Server Blade
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 613018-002
March 2011
Edition: 2
Page view 0
1 2 3 4 5 6 ... 105 106

Summary of Contents

Page 1 - User Guide

HP ProLiant BL460c G7 Server Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and stor

Page 2

Component identification 10 Mezzanine connector definitions A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds. Item PCIe Mezz

Page 3 - Contents

Technical support 100

Page 4 - Contents 4

Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Page 5 - Contents 5

Acronyms and abbreviations 102 RBSU ROM-Based Setup Utility SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identi

Page 6 - Component identification

Index 103 A access panel 14 acoustics statement for Germany 90 ACU (Array Configuration Utility) 57 additional information 65 Advanced ECC m

Page 7 - Front panel LEDs

Index 104 E electrostatic discharge 91 enclosure connector 9 environmental specifications 92 Erase Utility 59 error messages 81 European U

Page 8 - SAS and SATA hard drive LEDs

Index 105 M maintenance guidelines 62 management tools 49, 58 memory 27, 28, 29, 31 memory configurations 30, 31 memory options 21 memory

Page 9 - System board components

Index 106 server blades, installing 18 server fault indications flowchart 79 server features and options 21 server options, installing 21 se

Page 10 - System maintenance switch

Component identification 11 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the s

Page 11 - HP c-Class Blade SUV Cable

Operations 12 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is insta

Page 12 - Operations

Operations 13 a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from t

Page 13 - Remove the server blade

Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12). 2. Remove the server blade (on page 13

Page 14 - Remove the DIMM baffle

Setup 15 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure.

Page 15 - Overview

Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, insta

Page 16

Setup 17 • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes Flex a

Page 17

Setup 18 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices t

Page 18 - Installing a server blade

Setup 19 2. Remove the enclosure connector cover. 3. Prepare the server blade for installation.

Page 19 - Setup 19

© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Page 20 - Install the server blade

Setup 20 4. Install the server blade.

Page 21 - Hard drive option

Hardware options installation 21 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Page 22 - Processor option

Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-p

Page 23

Hardware options installation 23 IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server blade does not

Page 24

Hardware options installation 24 7. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket

Page 25

Hardware options installation 25 9. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B

Page 26

Hardware options installation 26 10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Page 27 - Memory options

Hardware options installation 27 12. Remove the thermal interface protective cover from the heatsink. 13. Align and install the heatsink. Alterna

Page 28 - Low voltage DIMMs

Hardware options installation 28 • Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1066)

Page 29 - DIMM identification

Hardware options installation 29 This setting preserves maximum memory subsystem performance. To have DIMMs operate at 1.35V, configure the Maximum

Page 30 - Memory configurations

Contents 3 Contents Component identification ...

Page 31

Hardware options installation 30 Memory configurations To optimize server blade availability, the server blade supports the following AMP modes: •

Page 32

Hardware options installation 31 Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise

Page 33

Hardware options installation 32 Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Obser

Page 34 - Installing a DIMM

Hardware options installation 33 Multi-processor Mirrored Memory population order For Mirrored Memory mode configurations with multiple processors,

Page 35 - Mezzanine card option

Hardware options installation 34 Multi-processor Lockstep population order For Lockstep memory mode configurations with multiple processors, populat

Page 36

Hardware options installation 35 Mezzanine card option Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards

Page 37

Hardware options installation 36 5. Install the mezzanine card. Press down on the connector to seat the board. 6. Install the access panel (on pa

Page 38 - Install the cache module

Hardware options installation 37 6. Remove the hard drive backplane. 7. Remove the two T-15 screws from the front panel/hard drive cage assembly.

Page 39 - Install the battery pack

Hardware options installation 38 9. Connect the BBWC battery pack cable to the cache module. 10. Install the cache module. 11. Route the BBWC b

Page 40

Hardware options installation 39 12. Install the battery pack. 13. Install the front panel/hard drive cage assembly. 14. Install the two T-15 sc

Page 41

Contents 4 BBWC battery pack cabling ...

Page 42

Hardware options installation 40 15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Ins

Page 43

Hardware options installation 41 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon l

Page 44

Hardware options installation 42 8. Remove the front panel/hard drive cage assembly. CAUTION: Any attempt to remove an installed TPM from the

Page 45

Hardware options installation 43 10. Install the TPM security rivet by pressing the rivet firmly into the system board. 11. Install the front pan

Page 46 - Cabling

Hardware options installation 44 13. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 14. Ins

Page 47 - • USB diskette drive

Hardware options installation 45 CAUTION: When a TPM is installed and enabled on the server blade, data access is locked if you fail to follow the

Page 48

Cabling 46 Cabling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. • Mezzanine card cabling: Use the 1

Page 49 - Network-based PXE deployment

Cabling 47 • USB mouse • USB CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This section offers two possible configu

Page 50 - Deployment infrastructure

Cabling 48 1. Connect the HP c-Class Blade SUV cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to on

Page 51 - Deployment methods

Software and configuration utilities 49 Software and configuration utilities Server blade deployment tools HP BladeSystem c-Class Advanced managemen

Page 52 - CD-ROM deployment

Contents 5 POST error messages and beep codes ...

Page 53 - Diskette image deployment

Software and configuration utilities 50 Deployment overview When a PXE-enabled target server blade boots, it obtains an IP address from a DHCP serve

Page 54 - SAN configuration

Software and configuration utilities 51 o 64 MB of RAM o 64 MB of free hard drive space o 10-Mb/s network adapter • PXE deployment server (stori

Page 55 - Configuration tools

Software and configuration utilities 52 PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execu

Page 56 - Boot options

Software and configuration utilities 53 • USB CD-ROM (on page 53) iLO virtual CD-ROM To deploy with a boot CD: 1. Do one of the following: o Ins

Page 57 - Array Configuration Utility

Software and configuration utilities 54 Before beginning the deployment process, connect the server blade to the network. NOTE: For more inform

Page 58 - Management tools

Software and configuration utilities 55 • The server blade enclosure management module firmware is up-to-date. Refer to the HP Business Support Cen

Page 59 - Erase Utility

Software and configuration utilities 56 Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when pro

Page 60 - Diagnostic tools

Software and configuration utilities 57 • Access the System Maintenance Menu (which enables you to launch ROM-based Diagnostics or Inspect) by pres

Page 61 - Integrated Management Log

Software and configuration utilities 58 • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the

Page 62 - Keeping the system current

Software and configuration utilities 59 ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware

Page 63 - HP Smart Update Manager

Component identification 6 Component identification Front panel components Item Description 1 SUV connector* 2 Serial label pull tab 3 Release

Page 64 - Care Pack

Software and configuration utilities 60 Run the Erase Utility if you must erase the system for the following reasons: • You want to install a new o

Page 65 - Troubleshooting

Software and configuration utilities 61 HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS i

Page 66 - Warnings

Software and configuration utilities 62 HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure max

Page 67 - Symptom information

Software and configuration utilities 63 ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utili

Page 68 - Troubleshooting 68

Software and configuration utilities 64 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with eas

Page 69 - Troubleshooting flowcharts

Troubleshooting 65 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Page 70 - Start diagnosis flowchart

Troubleshooting 66 Important safety information Before servicing this product, read the Important Safety Information document provided with the s

Page 71 - General diagnosis flowchart

Troubleshooting 67 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t

Page 72

Troubleshooting 68 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to

Page 73 - Symptoms:

Troubleshooting 69 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue wit

Page 74

Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off

Page 75 - POST problems flowchart

Troubleshooting 70 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 71)." T

Page 76

Troubleshooting 71 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure

Page 77 - OS boot problems flowchart

Troubleshooting 72 Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http:

Page 78 - • Corrupted OS

Troubleshooting 73 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Page 79

Troubleshooting 74 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the ser

Page 80 - • Redundancy failure

Troubleshooting 75 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Page 81 - (http://www.hp.com/support)

Troubleshooting 76 Item See 1 Server blade power-on problems flowchart (on page 73) 2 "POST error messages and beep codes (on page 81)&quo

Page 82 - Troubleshooting 82

Troubleshooting 77 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iL

Page 83 - Battery replacement

Troubleshooting 78 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-B

Page 84 - 6. Remove the battery

Troubleshooting 79 * See the server blade OS boot problems flowchart (on page 77) Server fault indications flowchart Symptoms: • Server boots, bu

Page 85 - Class B equipment

Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA ha

Page 86 - Modifications

Troubleshooting 80 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Page 87 - • EMC Directive 2004/108/EC

Troubleshooting 81 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th

Page 88 - Korean notice

Troubleshooting 82 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re

Page 89 - Battery replacement notice

Battery replacement 83 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t

Page 90

Battery replacement 84 6. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration

Page 91 - Electrostatic discharge

Regulatory compliance notices 85 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Page 92 - Specifications

Regulatory compliance notices 86 radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Page 93 - Technical support

Regulatory compliance notices 87 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C

Page 94 - Technical support 94

Regulatory compliance notices 88 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Page 95 - Customer Self Repair

Regulatory compliance notices 89 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica

Page 96 - Technical support 96

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has b

Page 97 - Reparo feito pelo cliente

Regulatory compliance notices 90 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Page 98 - Technical support 98

Electrostatic discharge 91 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Page 99 - Technical support 99

Specifications 92 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non-

Page 100 - Technical support 100

Technical support 93 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su

Page 101 - Acronyms and abbreviations

Technical support 94 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev

Page 102

Technical support 95 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione

Page 103 - Index 103

Technical support 96 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte

Page 104 - Index 104

Technical support 97 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor

Page 105 - Index 105

Technical support 98 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.

Page 106 - Index 106

Technical support 99

Comments to this Manuals

No comments