Hp BL460C G7 User Manual Page 60
- Page / 106
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Software and configuration utilities 60
Run the Erase Utility if you must erase the system for the following reasons:
• You want to install a new operating system on a server blade with an existing operating system.
• You encounter an error when completing the steps of a factory-installed operating system installation.
To access the Erase Utility, use the System Erase button on the home screen of the SmartStart CD ("SmartStart
software" on page 55).
Redundant ROM support
The server blade enables you to upgrade or configure the ROM safely with redundant ROM support. The
server blade has a single ROM that acts as two separate ROM images. In the standard implementation, one
side of the ROM contains the current ROM program version, while the other side of the ROM contains a
backup version.
NOTE: The server ships with the same version programmed on each side of the ROM.
Safety and security benefits
When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a
backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for
any reason. This feature protects the existing ROM version, even if you experience a power failure while
flashing the ROM.
USB support
HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by
the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB
devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available normally.
Specifically, HP provides legacy USB functionality for the following:
• POST
• RBSU
• Diagnostics
• DOS
• Operating environments which do not provide native USB support
Diagnostic tools
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server blade installations, troubleshoot problems, and perform repair validation.
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Component identification 6
- Front panel LEDs 7
- SAS and SATA hard drive LEDs 8
- System board components 9
- DIMM slot locations 10
- System maintenance switch 10
- HP c-Class Blade SUV Cable 11
- Operations 12
- Remove the server blade 13
- Remove the access panel 14
- Install the access panel 14
- Remove the DIMM baffle 14
- Overview 15
- Connecting to the network 18
- Installing a server blade 18
- Setup 19 19
- Install the server blade 20
- Introduction 21
- Hard drive option 21
- Processor option 22
- Memory options 27
- Low voltage DIMMs 28
- DIMM identification 29
- Memory configurations 30
- Installing a DIMM 34
- Mezzanine card option 35
- Install the cache module 38
- Install the battery pack 39
- Cabling 46
- • USB mouse 47
- • USB CD/DVD-ROM drive 47
- • USB diskette drive 47
- Network-based PXE deployment 49
- Deployment overview 50
- Deployment infrastructure 50
- Deployment methods 51
- PXE deployment 52
- CD-ROM deployment 52
- Diskette image deployment 53
- SAN configuration 54
- Configuration tools 55
- Using RBSU 56
- Auto-configuration process 56
- Boot options 56
- Array Configuration Utility 57
- Management tools 58
- ROMPaq utility 59
- Erase Utility 59
- Diagnostic tools 60
- Integrated Management Log 61
- Keeping the system current 62
- ProLiant Support Packs 63
- HP Smart Update Manager 63
- Care Pack 64
- Troubleshooting 65
- Symbols on equipment 66
- Warnings 66
- Symptom information 67
- Troubleshooting 68 68
- Loose connections 69
- Service notifications 69
- Server health LEDs 69
- Troubleshooting flowcharts 69
- Start diagnosis flowchart 70
- General diagnosis flowchart 71
- Symptoms: 73
- POST problems flowchart 75
- OS boot problems flowchart 77
- • Corrupted OS 78
- • Redundancy failure 80
- (http://www.hp.com/support) 81
- Troubleshooting 82 82
- Battery replacement 83
- Battery replacement 84 84
- 6. Remove the battery 84
- FCC rating label 85
- Class A equipment 85
- Class B equipment 85
- Modifications 86
- • EMC Directive 2004/108/EC 87
- Japanese notice 88
- BSMI notice 88
- Korean notice 88
- Chinese notice 89
- Laser compliance 89
- Battery replacement notice 89
- Electrostatic discharge 91
- Specifications 92
- Technical support 93
- Technical support 94 94
- Customer Self Repair 95
- Technical support 96 96
- Reparo feito pelo cliente 97
- Technical support 98 98
- Technical support 99 99
- Technical support 100 100
- Acronyms and abbreviations 101
- Index 103 103
- Index 104 104
- Index 105 105
- Index 106 106
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