Hp SAS DL360 User Manual

HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide April 2005 (First Edition) Part Number 391001-001

10 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Rear panel components Item Description 1* PCI-X expansion slot 1, 64-bit/133-

100 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide POST problems flowchart Symptoms: • Server does not complete POST NOTE: The

Troubleshooting 101 Item Refer to 7 • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation

102 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide

Troubleshooting 103 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sm

104 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Item Refer to 8 • "Hardware problems" in the HP ProLiant Servers Trou

Troubleshooting 105

106 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Server fault indications flowchart Symptoms: • Server boots, but a fault event

Troubleshooting 107 Item Refer to 6 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentatio

108 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide

Troubleshooting 109 POST error messages and beep codes List of messages: Introduction to POST error messages...

Server component identification 11 * Depending on the model of the server, slot 1 or slot 2 will be pre-populated with a storage controller. If t

111 Electrostatic discharge In this section Preventing electrostatic discharge ...

112 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Grounding methods to prevent electrostatic discharge Several methods are used fo

113 Regulatory compliance notices In this section Regulatory compliance identification numbers...

114 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Federal Communications Commission notice Part 15 of the Federal Communications C

Regulatory compliance notices 115 Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device

116 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 772

Regulatory compliance notices 117 European Union regulatory notice This product complies with the following EU Directives: • Low Voltage Directiv

118 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Japanese notice BSMI notice

Regulatory compliance notices 119 Korean notice A&B Class A equipment Class B equipment Laser compliance This product may be provided with

12 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Item Description Status 6 10/100/1000 NIC 1 activity Green = Activity exists. Fl

120 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • Do not try to open the module enclosure. There are no user-serviceable compon

Regulatory compliance notices 121 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordanc

123 Server specifications In this section Environmental specifications ...

124 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Input requirement Specification Rated input voltage 100 VAC to 240 VAC Rated i

125 Technical support In this section Customer self repair...

126 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • In Canada, call 1-800-263-5868. • In other locations, refer to the HP websit

127 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC battery-backed write cac

128 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide iLO Integrated Lights-Out IML Integrated Management Log IPL initial program lo

Acronyms and abbreviations 129 PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended PDU power

Server component identification 13 Item Description 7 Optical device/multi-bay connector 8 Power supply connector 9 Power supply signal connec

130 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide SCSI small computer system interface SDRAM synchronous dynamic RAM SIM Systems

Acronyms and abbreviations 131 VHDCI very high density cable interconnect WOL Wake-on LAN

133 Index A AC power supply 51 access panel 26 additional information 109, 125 ADU (Array Diagnostic Utility) 78 array, configuring 48

134 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide G general diagnosis flowchart 95 grounding methods 112 grounding requirement

Index 135 P PCI riser board 27 phone numbers 125 POST error messages 109 POST problems flowchart 100 power connectors, internal 12 power

136 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide T Taiwan battery recycling notice 121 technical support 125 telephone number

14 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide NMI switch The NMI switch allows administrators to perform a memory dump before p

Server component identification 15 Item LED Description Status 3 DIMM 4B failure Amber = DIMM has failed. Off = DIMM is operating normally. 4

16 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Item LED Description Status 15 System diagnostic Refer to the HP Remote Lights

Server component identification 17 System LED and color Internal Health LED color Status Processor failure, both sockets (Amber) Red Processor

18 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide System LED and color Internal Health LED color Status Power supply signal interl

Server component identification 19 SAS and SATA device numbers Identifying the status of a hard drive When a drive is configured as a part of a

© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f

20 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide SAS and SATA hard drive LED combinations 1 - Fault/UID LED (amber/blue) 2 -

Server component identification 21 Fan module locations Item Description 1 Power supply zone fan module 2 Processor zone fan module

23 Server operations In this section Powering up the server ...

24 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Status Amber = One fan in this module has failed. Red = Multiple fans in this

Server operations 25 Extending the server from the rack NOTE: If the optional cable management arm option is installed, you can extend the server

26 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide b. Secure the server by tightening the thumbscrews. 6. Reconnect the peripheral

Server operations 27 Removing PCI riser board assembly CAUTION: To prevent damage to the server or expansion boards, power down the server and r

28 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Installing PCI riser board assembly CAUTION: To prevent damage to the server o

29 Server setup In this section Optional installation services...

3 Contents Server component identification 7 Front panel components...

30 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide – HP ProLiant Essentials (HP SIM and RDP) – VMWare • Integrated hardware and s

Server setup 31 • The Rack Products Documentation CD enables you to view, search, and print documentation for HP and Compaq branded racks and ra

32 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide CAUTION: Always use blanking panels to fill empty vertical spaces in the rack.

Server setup 33 • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the m

34 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide For more information on the hot-plug power supply and calculators to determine se

Server setup 35 • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing f

36 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • Hardware options • Operating system or application software Installing hardw

Server setup 37 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications c

38 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide * Depending on the model of the server, slot 1 or slot 2 will be pre-populated w

Server setup 39 Installing the operating system To operate properly, the server must have a supported operating system. For the latest informatio

4 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Installing the server into the rack...

41 Hardware options installation In this section Introduction ...

42 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide CAUTION: To prevent thermal instability and damage to the server, do not separ

Hardware options installation 43 5. Remove the protective cover from the processor. 6. Align the holes in the processor assembly with the guid

44 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide 7. Install the processor assembly and close the processor locking lever and proc

Hardware options installation 45 NOTE: When configuring the memory sub-system to run in Online Spare mode, only single rank DIMMs can be install

46 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide In the online spare configuration, the ROM automatically configures the last popu

Hardware options installation 47 6. Install the DIMM. 7. If removed, reinstall the half-length expansion board ("Installing an expansion

48 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Removing a hard drive blank CAUTION: To prevent improper cooling and thermal d

Hardware options installation 49 Installing a SAS or SATA hot-plug hard drive 1. Power down the server ("Powering down the server" on

Contents 5 HP Systems Insight Manager...74 Redunda

50 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide NOTE: Access to the ejector button is intentionally restricted. Push the ejector

Hardware options installation 51 Redundant hot-plug AC power supply option CAUTION: To prevent improper cooling and thermal damage, do not ope

52 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide WARNING: To reduce the risk of electric shock or damage to the equipment, do n

Hardware options installation 53 6. Use the strain relief clip from the server hardware kit to secure the power cord, as illustrated. 7. Route

54 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide PCI expansion slot definitions Slot* Board Size Connector Interconnect PCI-

Hardware options installation 55 5. Remove the expansion board. Installing an expansion board 1. Power down the server ("Powering down t

56 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide 8. Install the expansion board into the slot until it seats firmly. IMPORTANT:

Hardware options installation 57 5. Remove the expansion slot cover from the slot, if installed ("Installing an expansion board" on pa

58 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide 8. Identify the differences between the two PCI Express riser boards. It

Hardware options installation 59 a. Install the riser board with the slot for full-length boards onto the assembly. b. Repeat the previous ste

6 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Regulatory compliance notices 113 Regulatory compliance identification numbers...

61 Server cabling In this section Cabling overview...

62 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide

63 Server software and configuration utilities In this section Configuration tools...

64 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • Testing server hardware using the Insight Diagnostics Utility ("HP Insigh

Server software and configuration utilities 65 Configuration Replication Utility ConRep is shipped in the SmartStart Scripting Toolkit and is a p

66 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • To access RBSU, press the F9 key during power up when prompted in the upper ri

Server software and configuration utilities 67 For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD o

68 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide For more information on online spare memory, refer to the white paper on the HP w

Server software and configuration utilities 69 • Viewing the current logical drive configuration • Deleting a logical drive configuration • Se

7 Server component identification In this section Front panel components...

70 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide 3. Select Serial Number. The following warning is displayed: WARNING! WARNING!

Server software and configuration utilities 71 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic o

72 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide IMPORTANT: This utility supports operating systems that may not be supported by

Server software and configuration utilities 73 To run iLO RBSU: 1. Restart or power up the server. 2. Press the F8 key when prompted during POS

74 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Run the Erase Utility if you need to erase the system for the following reasons:

Server software and configuration utilities 75 Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant

76 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide 4. Install the access panel ("Extending the server from the rack" on p

Server software and configuration utilities 77 • Diagnostics • DOS • Operating environments which do not provide native USB support For more

78 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide This utility supports operating systems that may not be supported by the server.

Server software and configuration utilities 79 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view fo

8 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Item Description 2 Multi-bay (DVD/CD/Diskette) drive 3 Power on/Standby button a

80 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide If you are installing a SmartStart-supported operating system, use the SmartStart

Server software and configuration utilities 81 Change control and proactive notification HP offers Change Control and Proactive Notification to n

83 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provid

84 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets th

85 Troubleshooting In this section Troubleshooting resources...

86 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Server diagnostic steps This section covers the steps to take in order to diagnos

Troubleshooting 87 This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified

88 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide These symbols, on power supplies or systems, indicate that the equipment is sup

Troubleshooting 89 • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into

Server component identification 9 Item Description Status 3 Internal health LED Green = System health is normal. Amber = System is degraded. T

90 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Preparing the server for diagnosis 1. Be sure the server is in the proper operat

Troubleshooting 91 Symptom information Before troubleshooting a server problem, collect the following information: • What events preceded the fail

92 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide • If a fixed cable tray is available for the server, be sure the cords and cable

Troubleshooting 93 Item Refer to 1 "General diagnosis flowchart (on page 95)" 2 "Power-on problems flowchart (on page 97)"

94 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide

Troubleshooting 95 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

96 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide

Troubleshooting 97 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The external

98 HP ProLiant DL360 Generation 4p Server (SAS Model) User Guide Item Refer to 5 "Integrated Management Log ("Power-on problems flowcha

Troubleshooting 99