Hp BL460C G7 User Manual download pdf (Page 71)

Troubleshooting 71

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item See

"Symptom information (on page 67)"

"Loose connections (on page 69)"

"Service notifications (on page 69)"

1 2 ... 66 67 68 69 70 71 72 73 74 75 76 ... 105 106

User Guide 1
Contents 3
Contents 4 4
Contents 5 5
Component identification 6
Front panel LEDs 7
SAS and SATA hard drive LEDs 8
System board components 9
DIMM slot locations 10
System maintenance switch 10
HP c-Class Blade SUV Cable 11
Operations 12
Remove the server blade 13
Remove the access panel 14
Install the access panel 14
Remove the DIMM baffle 14
Overview 15
Connecting to the network 18
Installing a server blade 18
Setup 19 19
Install the server blade 20
Introduction 21
Hard drive option 21
Processor option 22
Memory options 27
Low voltage DIMMs 28
DIMM identification 29
Memory configurations 30
Installing a DIMM 34
Mezzanine card option 35
Install the cache module 38
Install the battery pack 39
Cabling 46
• USB mouse 47
• USB CD/DVD-ROM drive 47
• USB diskette drive 47
Network-based PXE deployment 49
Deployment overview 50
Deployment infrastructure 50
Deployment methods 51
PXE deployment 52
CD-ROM deployment 52
Diskette image deployment 53
SAN configuration 54
Configuration tools 55
Using RBSU 56
Auto-configuration process 56
Boot options 56
Array Configuration Utility 57
Management tools 58
ROMPaq utility 59
Erase Utility 59
Diagnostic tools 60
Integrated Management Log 61
Keeping the system current 62
ProLiant Support Packs 63
HP Smart Update Manager 63
Care Pack 64
Troubleshooting 65
Symbols on equipment 66
Warnings 66
Symptom information 67
Troubleshooting 68 68
Loose connections 69
Service notifications 69
Server health LEDs 69
Troubleshooting flowcharts 69
Start diagnosis flowchart 70
General diagnosis flowchart 71
Symptoms: 73
POST problems flowchart 75
OS boot problems flowchart 77
• Corrupted OS 78
• Redundancy failure 80
(http://www.hp.com/support) 81
Troubleshooting 82 82
Battery replacement 83
Battery replacement 84 84
6. Remove the battery 84
FCC rating label 85
Class A equipment 85
Class B equipment 85
Modifications 86
• EMC Directive 2004/108/EC 87
Japanese notice 88
BSMI notice 88
Korean notice 88
Chinese notice 89
Laser compliance 89
Battery replacement notice 89
Electrostatic discharge 91
Specifications 92
Technical support 93
Technical support 94 94
Customer Self Repair 95
Technical support 96 96
Reparo feito pelo cliente 97
Technical support 98 98
Technical support 99 99
Technical support 100 100
Acronyms and abbreviations 101
Index 103 103
Index 104 104
Index 105 105
Index 106 106

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