Hp ProLiant SL165z G7 Server User Manual

HP ProLiant SL6000/6500 Scalable System User Guide Part Number 531487-003 June 2010 (Third Edition)

Setup 10 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unl

Hardware options installation 11 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 12 Optical drive option For server-specific optical drive installation instructions, see the installation sheet includ

Hardware options installation 13 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon l

Hardware options installation 14 7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install any components r

Hardware options installation 15 Cable management options For server-specific cable management installation instructions, see the installation sheet

Software and configuration utilities 16 Software and configuration utilities SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a serv

Software and configuration utilities 17 IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you

Software and configuration utilities 18 • Force a PXE Network boot by pressing the F12 key. BIOS Serial Console BIOS Serial Console allows you to

Software and configuration utilities 19 For optimum performance, the minimum display settings are 1024 × 768 resolution and 16-bit color. Servers ru

© Copyright 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Software and configuration utilities 20 3. Follow the interactive session in the ROMPaq utility, and then select the devices to be flashed. After th

Software and configuration utilities 21 • From within operating system-specific IML viewers o For NetWare: IML Viewer o For Windows®: IML Viewer

Troubleshooting 22 Troubleshooting Common problem resolution Loose connections (on page 22) Service notifications (on page 22) Loose connections Ac

Troubleshooting 23 IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troublesh

Troubleshooting 24 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To

Troubleshooting 25 Preparing the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditi

Troubleshooting 26 • Power-on problems flowchart (on page 28) • POST problems flowchart (on page 30) • OS boot problems flowchart (on page 32) •

Troubleshooting 27 General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Troubleshooting 28 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For

Troubleshooting 29 Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord • Power source problem • Power on ci

Contents Operations ...

Troubleshooting 30 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Troubleshooting 31 Item See 1 Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/serv

Troubleshooting 32 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupte

Troubleshooting 33 Item See 3 "General memory problems are occurring (on page 41)" 4 • "Hardware problems (on page 35)" • Se

Troubleshooting 34 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Troubleshooting 35 Hardware problems The procedures in this section are comprehensive and include steps about or references to hardware features

Troubleshooting 36 Power supply problems (on page 36) UPS problems (on page 36) Power source problems Action: 1. Press the Power On/Standby button

Troubleshooting 37 7. Check the UPS LEDs to be sure a battery or site wiring problem has not occurred. See the UPS documentation. 8. If the UPS sle

Troubleshooting 38 o Connection of the data cable, but not the power cable, of a new device 4. Be sure no memory, I/O, or interrupt conflicts exist

Troubleshooting 39 Third-party device problems Action: 1. Refer to the server and operating system documentation to be sure the server and operatin

Array Configuration Utility ...

Troubleshooting 40 c. Replace the access panels, and then attempt to restart the server. 2. Be sure the fan configuration meets the functional requ

Troubleshooting 41 No hard drives are recognized Action: Be sure no power problems (on page 35) exist. A new hard drive is not recognized Action: 1

Troubleshooting 42 3. Be sure the memory modules are seated properly. 4. Be sure no operating system errors are indicated. 5. Restart the server a

Troubleshooting 43 a. Remove all but one processor from the server. Replace each with a processor terminator board or blank, if applicable to the se

Troubleshooting 44 5. Press any key, or type the password, and wait a few moments for the screen to activate to be sure the energy saver feature is

Troubleshooting 45 Printer output is garbled Action: Be sure the correct printer drivers are installed. Network controller problems Network control

Troubleshooting 46 3. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network driver. a.

Troubleshooting 47 Contacting HP Contacting HP technical support or an authorized reseller Before contacting HP, always attempt to resolve problems

Troubleshooting 48 • Any notes describing the details of the problem, including recent changes to the system, the events that triggered or are asso

Troubleshooting 49 o lspci -v o uname -a o cat /proc/meminfo o cat /proc/cpuinfo o rpm -ga o dmesg o lsmod o ps -ef o ifconfig -a o chkconf

Acoustics statement for Germany (Geräuschemission) ... 61 Electrostat

Troubleshooting 50 Refer to "Server software and configuration utilities ("Software and configuration utilities" on page 16)" fo

Troubleshooting 51 3. Be sure the server ROM is current and the configuration is correct. 4. Be sure you have printed records of all troubleshootin

Troubleshooting 52 • Check system settings to determine if they are the cause of the error. You may need to obtain the settings from the server set

Troubleshooting 53 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions. For more in

Battery replacement 54 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Battery replacement 55 5. Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacem

Regulatory compliance notices 56 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Regulatory compliance notices 57 to radio communications. However, there is no guarantee that interference will not occur in a particular installati

Regulatory compliance notices 58 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana

Regulatory compliance notices 59 Disposal of waste equipment by users in private households in the European Union This symbol on the product or o

Operations 6 Operations Power up the server To power up the server, press the Power On button. Power down the server WARNING: To reduce the ris

Regulatory compliance notices 60 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This produ

Regulatory compliance notices 61 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter

Electrostatic discharge 62 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Technical support 63 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su

Technical support 64 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev

Technical support 65 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations

Technical support 66 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das

Technical support 67 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de compo

Technical support 68 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.

Technical support 69

Setup 7 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Technical support 70

Acronyms and abbreviations 71 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility BMC baseboard management co

Acronyms and abbreviations 72 NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NVRAM non-volatile memo

Acronyms and abbreviations 73 TMRA recommended ambient operating temperature TPM trusted platform module UPS uninterruptible power system USB uni

Index 74 A access panel 6 acoustics statement for Germany 61 airflow requirements 7, 8 application software problems 51 Array Configuration

Index 75 Insight Diagnostics 20 installation, server options 10, 11 Integrated Management Log (IML) 20 J Japanese notice 59 K Korean notices

Index 76 software problems 49 software troubleshooting 51 space requirements 7 static electricity 62 StorageWorks Library and Tape Tools (L&

Setup 8 • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in c

Setup 9 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating