initiate a fast and accurate resolution, based on your product’s service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
• HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non HP servers that have a support obligation with HP. The software
is integrated with HP Systems Insight Manager. A dedicated server is recommended to host
both HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport
To download the software, go to Software Depot:
http://www.software.hp.com
Select Insight Remote Support from the menu on the right.
New and changed information in this edition
The following additions and changes have been made for this edition:
• The following information has been updated:
◦ “SET EBIPA” (page 52) revised to include additional information regarding link-local
addresses.
Related information
The following documents provide related information:
• HP Integrity Superdome 2 Partitioning Administrator Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Typographic conventions
This document uses the following typographical conventions:
Command A command name or qualified command phrase.
Computer output Text displayed by the computer.
Ctrl-X A key sequence. A sequence such as Ctrl-X indicates that you must hold
down the key labeled Ctrl while you press another key or mouse button.
Key The name of a keyboard key. Return and Enter both refer to the same
key.
User input Commands and other text that you type.
Variable The name of a placeholder in a command, function, or other syntax display
that you replace with an actual value.
[ ] The contents are optional in syntax. If the contents are a list separated by
|, you must choose one of the items.
{ } The contents are required in syntax. If the contents are a list separated
by |, you must choose one of the items.
... The preceding element can be repeated an arbitrary number of times.
New and changed information in this edition 195
Comments to this Manuals