Hp Integrated Lights-Out User Manual download pdf (Page 200)

Troubleshooting iLO 2 200

while the rest of the text window remains static. After the scrolling is complete, click Refresh to properly

update the text window.

One known example of this issue is during the Linux booting and posting process, in which some of the

POST messages can be lost. A possible repercussion is that a keyboard response will be requested by the

boot process and will be missed. To avoid this issue, the booting and posting process should be slowed

down by editing the Linux startup script to allow more time for keyboard responses.

Remote Console turns gray or black

The Remote Console screen will turn gray or black when the server is rebooted from the Terminal Services

client. The screen will remain gray or black for 30 seconds to one minute. The client will close because

the Terminal Services server is not available. The iLO 2 remote console should take over, but the Remote

Console screen will turn gray or black. When the screen returns, the Remote Console functions normally.

Remote Serial Console troubleshooting

The Remote Serial Console option relies on the Virtual Serial Port. The Virtual Serial Port must be correctly

enabled and configured in the host RBSU. You can access the Virtual Serial Port using SSH or telnet (if

enabled). You can access the CLP from a host serial session if the UART and Virtual Serial Port share the

same settings. To access the CLP from a host serial session enter Esc( (escape left-parentheses) to switch to

the command-line interpreter.

Pop-up blocking applications will prevent the Remote Serial Console option from running. Disable any

pop-up blocking programs before starting the Remote Serial Console option.

Troubleshooting Integrated Remote Console

problems

Issues with Integrated Remote Console include:

• Issues with Internet Explorer 7

• Apache web server setup for export

• No console playback while server is powered down

• Skipping information during boot and fault buffer playback

Internet Explorer 7 and a flickering remote console screen

Using Internet Explorer 7 with the remote screen can cause the remote console screen to flicker and

become difficult to read. Setting the system hardware acceleration to a lower level will help to alleviate

the flicker. To change the hardware acceleration level select Control Panel>Display, and then select the

Settings tab. In the Settings section, click Advanced. When the Advanced page appears, select the

Troubleshoot tab. Adjust Hardware Acceleration down until the flicker goes away.

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Hp Integrated Lights-Out User Manual Page 200