Hp Integrated Lights-Out User Manual Page 195
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting iLO 2 195
2. Configure the IP address of the client workstation network to match the iLO 2 Diagnostic Port
network so that the following conditions are met:
o The IP address setting is 192.168.1.X, where X is any number other than 1, because the IP
address of the diagnostic port is set at 192.168.1.1.
o The subnet mask setting is 255.255.255.0.
Inability to connect to the iLO 2 processor through the NIC
If you cannot connect to the iLO 2 processor through the NIC, try any or all of the following
troubleshooting methods:
• Confirm that the green LED indicator (link status) on the iLO 2 RJ-45 connector is on. This condition
indicates a good connection between the PCI NIC and the network hub.
• Look for intermittent flashes of the green LED indicator, which indicates normal network traffic.
• Run the iLO 2 RBSU to confirm that the NIC is enabled and verify the assigned IP address and
subnet mask.
• Run the iLO 2 RBSU and use the F1-Advanced tab inside of the DNS/DHCP page to see the status of
DHCP requests.
• Ping the IP address of the NIC from a separate network workstation.
• Attempt to connect with browser software by entering the IP address of the NIC as the URL. You can
see the iLO 2 Home page from this address.
• Reset iLO 2.
NOTE: If a network connection is established, you may have to wait up to 90 seconds for the
DHCP server request.
ProLiant BL p-Class servers have a Diagnostic Port available. Connecting a live network cable to the
diagnostic port causes iLO 2 to automatically switch from the iLO 2 port to the diagnostic port. When
switching between the diagnostic and back ports, allow one minute for the network switchover to be
complete before attempting connection through the browser.
Inability to log in to iLO 2 after installing the iLO 2 certificate
If the iLO 2 self-signed certificate is installed permanently into some browsers and the iLO 2 is reset, you
might not be able to log back in to iLO 2 because iLO 2 generates a new self-signed certificate every time
it is reset. When a certificate is installed in the browser, it is indexed by the name contained in the
certificate. This name is unique to each iLO 2. Every time iLO 2 resets, it generates a new certificate with
the same name.
To avoid this problem, do not install the iLO 2 self-signed certificate in the browser certificate store. If you
want to install the iLO 2 certificate, a permanent certificate should be requested from a CA and imported
into the iLO 2. This permanent certificate can then be installed in the browser certificate store.
Firewall issues
iLO 2 communicates through several configurable TCP/IP ports. If these ports are blocked, the
administrator must configure the firewall to allow for communications on these ports. See the
Administration section of the iLO 2 user interface to view or change port configurations.
- HP Integrated Lights-Out 2 1
- User Guide 1
- Intended audience 2
- Contents 3
- Operational overview 9
- Operational overview 11 11
- Operational overview 12 12
- • Microsoft® 14
- • Red Hat 14
- • SUSE 14
- Quick setup 15
- Preparing to setup iLO 2 15
- Connecting to the network 17
- Configuring the IP address 17
- Setting up user accounts 18
- Linux device driver support 21
- Configuring iLO 2 23
- Licensing 25
- User administration 27
- Adding a new user 28
- Deleting a user 30
- Group administration 31
- Configuring iLO 2 access 32
- • Windows Server® 2003 36
- • Windows Server® 2008 37
- • Windows® XP 37
- • Microsoft® Windows® XP 37
- Configuring iLO 2 38 38
- Access options 40
- Security 43
- Securing RBSU 44
- User accounts and access 45
- SSH key administration 46
- Configuring iLO 2 47 47
- Two-factor authentication 48
- Configuring iLO 2 51 51
- Configuring iLO 2 52 52
- Directory settings 53
- Configuring iLO 2 54 54
- Encryption 55
- Encryption settings 56
- HP SIM single sign-on (SSO) 57
- Setting up HP SIM SSO 59
- Remote Console Computer Lock 60
- Network 62
- • iLO 2 RBSU 64
- • The iLO 2 web interface 64
- • XML scripting 64
- DHCP/DNS Settings 66
- Enabling SNMP alerts 68
- Configuring iLO 2 69 69
- Static IP bay configuration 70
- Configuring iLO 2 72 72
- HP BladeSystem setup 73
- Connect Virtual Media screen 75
- Install Software screen 75
- • Speed 76
- • Duplex 76
- • IP Address 76
- • Subnet Mask 76
- Using iLO 2 77
- Using iLO 2 78 78
- System Information Summary 79
- Temperatures 80
- Processors 81
- Diagnostics 82
- Insight Agents 83
- Using iLO 2 84 84
- Remote Console settings 85
- Remote console hot keys 87
- Supported hot keys 87
- Using iLO 2 89 89
- Using iLO 2 90 90
- Using iLO 2 91 91
- Using iLO 2 92 92
- Shared Remote Console 94
- Using Console Capture 94
- Using HP iLO Video Player 95
- • Help 96
- Acquiring the Remote Console 97
- Remote Console 97
- Using iLO 2 98 98
- Recommended client settings 99
- Recommended server settings 99
- Using a Linux session 103
- Remote Serial Console 104
- • Windows® EMS console 104
- Linux configuration example 105
- Windows® EMS Console 106
- Using iLO 2 107 107
- Virtual media 108
- Virtual Media and Windows 7 109
- Using iLO 2 111 111
- Changing diskettes 113
- • MS-DOS 114
- • Linux 115
- Virtual folder 116
- Power management 117
- Server power settings 118
- Server power data 120
- Processor states 121
- Power efficiency 122
- Graceful shutdown 123
- Rack View 124
- • Rack name 125
- • Logged-in iLO Location 125
- • Selected Bay Location 125
- • Enclosure Details 125
- Enclosure information 126
- Power enclosure information 127
- Server POST tracking 128
- Enclosure bay IP addressing 129
- Using iLO 2 130 130
- • Dynamic Power 131
- Using iLO 2 132 132
- Web Administration 133
- Directory services 135
- Active Directory preparation 138
- Schema-free scripted setup 140
- Schema-free setup options 141
- Schema-free nested groups 141
- Directory services 142 142
- 1. Plan 142
- Schema documentation 144
- Directory services support 144
- Schema required software 144
- Schema installer 144
- Schema Preview 145
- Results 146
- Management snap-in installer 147
- Directory 150
- Directory services objects 152
- HP Devices 153
- • Time restrictions 154
- Time restrictions 155
- Directory services 156 156
- Directory services 157 157
- Role managed devices 161
- Members 162
- • DNS name 163
- Directory services 164 164
- Directory services 165 165
- Using existing groups 166
- Using multiple roles 167
- Restricting roles 168
- User restrictions 169
- Using bulk import tools 171
- • HP SIM utilities: 172
- Compatibility 173
- Using HPQLOMIG 174
- 176
- Naming management processors 178
- HP SIM functional overview 183
- Establishing SSO with HP SIM 184
- HP SIM links 185
- HP SIM systems lists 185
- HP SIM port matching 186
- Troubleshooting iLO 2 187
- Event log entries 188
- JVM support 192
- Login issues 192
- Troubleshooting iLO 2 193 193
- Firewall issues 195
- Proxy server issues 196
- Troubleshooting iLO 2 200 200
- Troubleshooting iLO 2 201 201
- Troubleshooting iLO 2 202 202
- Inactive IRC 203
- Troubleshooting iLO 2 204 204
- 3. Click View Objects 204
- General guidelines 205
- Troubleshooting iLO 2 206 206
- Shared instances 207
- Cookie order behavior 208
- Diagnostic steps 210
- Update Firmware DVD 211
- Testing SSL 212
- Resetting iLO 2 212
- Troubleshooting iLO 2 213 213
- Directory services schema 214
- Core attribute definitions 215
- Class name Assigned OID 218
- Technical support 221
- HP contact information 222
- Before you contact HP 222
- Acronyms and abbreviations 223
- Index 230 230
- Index 231 231
- Index 232 232
- Index 233 233
- Index 234 234
- Index 235 235
- Index 236 236
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