HP ProLiant Smart Array E200 User's Guide download pdf (Page 84)

Troubleshooting 84

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item Refer to

1 "Symptom information (on page 81)"

2 "Loose connections (on page 82)"

3 "Service notifications (on page 82)"

1 2 ... 79 80 81 82 83 84 85 86 87 88 89 ... 117 118

User Guide 1
Contents 3
Contents 4 4
Contents 5 5
Contents 6 6
Component identification 7
Front panel LEDs and buttons 8
Rear panel components 9
Rear panel LEDs and buttons 10
System board components 11
System maintenance switch 12
NMI switch 12
SAS and SATA device numbers 15
SAS and SATA hard drive LEDs 16
Fan locations 17
Operations 18
Remove the access panel 20
Install the access panel 20
Operations 24 24
In this section 25
Rack planning resources 26
Optimum environment 26
Temperature requirements 27
Power requirements 27
Rack warnings 28
Installing hardware options 28
Registering the server 31
Introduction 32
Processor option 32
Memory options 37
Advanced ECC memory 38
Installing FBDIMMs 40
Removing hard drive blanks 41
Multibay device options 43
Expansion board options 46
P400i Controller 50
Cabling 63
Cabling 64 64
Battery pack cabling 65
Multibay backplane cabling 66
Configuration and utilities 67
HP ROM-Based Setup Utility 68
Boot options 69
BIOS Serial Console 69
Configuring mirrored memory 69
Array Configuration Utility 70
Management tools 71
Erase Utility 72
Management Agents 73
HP Systems Insight Manager 73
Redundant ROM support 73
Diagnostic tools 74
Array Diagnostic Utility 75
HP Insight Diagnostics 75
Integrated Management Log 75
Keeping the system current 76
Care Pack 78
Troubleshooting 79
Symbols on equipment 80
Warnings and cautions 80
Symptom information 81
Loose connections 82
Service notifications 82
Troubleshooting flowcharts 83
General diagnosis flowchart 84
Symptoms: 86
Troubleshooting 88 88
POST problems flowchart 89
OS boot problems flowchart 90
Troubleshooting 92 92
Possible causes: 93
Redundancy failure 93
Troubleshooting 94 94
System battery 95
FCC rating label 96
FCC logo, United States only 97
Modifications 98
Japanese notice 99
BSMI notice 99
Korean notice 100
Laser compliance 100
Battery replacement notice 100
Electrostatic discharge 102
Specifications 103
Technical support 105
Technical support 106 106
Customer Self Repair 107
Reparo feito pelo cliente 109
Technical support 110 110
Technical support 111 111
Technical support 112 112
Acronyms and abbreviations 113
Index 116 116
Index 117 117
Index 118 118

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HP ProLiant Smart Array E200 User's Guide Page 84

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