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Solving Media Card Reader Problems
Table A-4 Solving Media Card Reader Problems
Media card will not work in a digital camera after formatting it in Windows.
Cause Solution
By default, Windows will format any media card with a
capacity greater than 32MB with the FAT32 format. Some
digital cameras use the FAT (FAT16 & FAT12) format and
can not operate with a FAT32 formatted card.
Either format the media card in the digital camera or select
FAT file system to format the media card in a computer with
Windows.
A write-protected or locked error occurs when attempting to write to the media card.
Cause Solution
Media card is locked. Locking the media card is a safety
feature that prevents writing to and deleting from an SD/
Memory Stick/PRO card.
If using an SD card, make sure that the lock tab located on
the right of the SD card is not in the locked position. If using
a Memory Stick/PRO card, make sure that the lock tab
located on the bottom of the Memory Stick/PRO card is not
in the locked position.
Can not write to the media card.
Cause Solution
The media card is a read-only memory (ROM) card. Check the manufacturer’s documentation included with your
card to see if it writable. Refer to the previous section for a
list of compatible cards.
Media card is locked. Locking the media card is a safety
feature that prevents writing to and deleting from an SD/
Memory Stick/PRO card.
If using an SD card, make sure that the lock tab located on
the right of the SD card is not in the locked position. If using
a Memory Stick/PRO card, make sure that the lock tab
located on the bottom of the Memory Stick/PRO card is not
in the locked position.
Unable to access data on the media card after inserting it into a slot.
Cause Solution
The media card is not inserted properly, is inserted in the
wrong slot, or is not supported.
Ensure that the card is inserted properly with the gold
contact on the correct side. The green LED will light if
inserted properly.
94 Appendix A Troubleshooting Without Diagnostics
- About This Book 3
- Table of contents 5
- 1 Product Features 9
- Front Components 10
- Side Components 11
- Rear Components 12
- Software 13
- Downloading Windows 8 updates 14
- SATA Hard Drives 15
- SATA Hard Drive Cables 15
- SMART ATA Drives 16
- Hard Drive Capacities 16
- Preparation 17
- Grounding the Work Area 19
- Operating Guidelines 20
- Routine Care 20
- Cleaning the Keyboard 21
- Cleaning the Monitor 21
- Service Considerations 22
- Hard Drives 23
- Lithium Coin Cell Battery 23
- Computer Setup—File 26
- Computer Setup—Storage 27
- Computer Setup—Security 30
- Computer Setup—Power 34
- Computer Setup—Advanced 35
- 6 Illustrated parts catalog 38
- Cables 31 39
- Boards 33 41
- Misc Parts 42
- Thermal pads 43
- All-in One (AIO) Chassis 48
- Rear Cover 49
- Description Spare part number 50
- Stand 709838-001 50
- Stand 43 51
- Memory Cover 52
- Memory Cover 45 53
- 4 GB (PC3-12800) 689373-001 54
- 2 GB (PC3-12800) 689372-001 54
- RTC Battery 56
- RTC Battery 49 57
- Optical Drive 58
- Optical Drive 51 59
- Hard Drive 60
- Converter Board 62
- Speakers 64
- Speakers 57 65
- Webcam Module 66
- Webcam Module 59 67
- System Board Cover 69
- Fan 671582-001 71
- Heat sink/thermal module 73
- Processor 75
- Drive Cables and Connector 77
- WLAN Module 79
- System Board 82
- System Board 75 83
- Front Bezel 85
- Display Panel 87
- Safety and Comfort 90
- Helpful Hints 91
- Solving General Problems 93
- Solving General Problems 87 95
- Solving Power Problems 97
- Solving Hard Drive Problems 99
- Solving Display Problems 104
- Solving Display Problems 97 105
- Solving Display Problems 99 107
- Solving Audio Problems 109
- Solving Printer Problems 111
- Solving Network Problems 117
- Solving Network Problems 111 119
- Solving Memory Problems 120
- Solving Memory Problems 113 121
- Solving Processor Problems 122
- Solving Software Problems 128
- Solving Software Problems 121 129
- Contacting Customer Support 130
- B HP PC Hardware Diagnostics 131
- Backing up your information 133
- Performing a system recovery 134
- Using f11 recovery tools 135
- D POST Error Messages 137
- Audible Codes 143
- E Power Cord Set Requirements 147
- Country-Specific Requirements 148
- F Specifications 149
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