Podręcznik użytkownikaHP Officejet H470 Printer seriesUser Guide
1 Get startedThis guide provides details about how to use the device and to resolve problems.•Find other resources for the product•Accessibility•Under
Light description/Light pattern Explanation andrecommended actioncharged and printer isturned on and idle.No action required.Power light is amber. Bat
Light description/Light pattern Explanation andrecommended actionLeft print cartridge light blinks. The tri-color printcartridge needsattention.Reinst
Light description/Light pattern Explanation andrecommended actionjams. After clearing thejam, press (Resume button) tocontinue the print job.If no pap
Light description/Light pattern Explanation andrecommended actionagain, and resend theprint job.Resume light blinks, left and right print cartridge li
Light description/Light pattern Explanation andrecommended actionPower light on, resume light on, right print cartridge light turns ontwice as long as
AHP supplies and accessoriesThis section provides information on HP supplies and accessories for the device. The informationis subject to changes, vis
• Windows: From the Toolbox, if you have bidirectional communication, click the EstimatedInk Levels tab, scroll to display the Cartridge Details butto
BSupport and warrantyThe information in Maintain and troubleshoot suggests solutions to common problems. If yourdevice is not operating correctly and
Hewlett-Packard limited warranty statementAppendix B104Support and warranty
Obtain electronic supportTo find support and warranty information, go to the HP Web site at www.hp.com/support. Ifprompted, choose your country/region
Resource Description LocationSelf-test diagnostic page•Device information:◦Product name◦Model number◦Serial number◦Firmware versionnumber•Accessories
Support processIf you have a problem, follow these steps:1. Check the documentation that came with the HP Printer.2. Visit the HP online support Web s
Obtain HP telephone support107
Placing a callCall HP support while you are in front of the computer and the HP Printer. Be prepared to providethe following information:• Model numbe
HP Quick Exchange Service (Japan)For instructions on how to pack your device for exchange, see Pack the device.Prepare the device for shipmentIf after
To remove print cartridges before shipment1. With the device turned on, open the front access cover. Wait for the carriage to stop moving.This should
To pack the device1. If available, pack the device for shipment by using the original packaging materials, or usethe packaging materials that came wit
CDevice specificationsFor media and media-handling specifications, see Understand specifications for supported media.• Physical specifications• Produc
Feature CapacityUS fonts: CG Times, CG Times Italic,Universe, Universe Italic, Courier, CourierItalic, Letter Gothic, Letter Gothic Italic.Fonts for B
• Windows Vista: 800 Mhz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 730 MB freehard disk space.Microsoft Internet Explorer 7.0• Mac OS X (v10
Power requirementsInput voltage: 100 to 240 VAC (± 10%), 50 to 60 Hz (± 3Hz)Output voltage: 18.5 Vdc, 3500 mAPower consumption34.03 wattsAcoustic emis
For users with mobility impairments, the device software functions can be executedthrough keyboard commands. The software also supports Windows access
DRegulatory informationThis section contains the following topics:• Environmental sustainability program• FCC statement•Other regulatory information•
STAR® which is a voluntary program established to encourage the development of energy-efficient office products.ENERGY STAR is a U.S. registered servi
Disposal of waste equipment by users in private households in the European UnionAppendix D118Regulatory information
FCC statementOther regulatory information• Notice to users in Korea• VCCI (Class B) compliance statement for users in Japan• Notice to users in Japan
Notice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNoise emission statement fo
RoHS notices (China only)Toxic and hazardous substance tableLED indicator statementRegulatory model numberFor regulatory identification purposes, your
Declaration of conformityAppendix D122Regulatory information
IndexSymbols/Numerics802.11about 17installing USB accessory 16printing 17troubleshooting 90Aaccessibility 7accessories802.11 16Bluetooth 16installatio
Ggraphicsink not filling in 85missing lines or dots 87HhelpHP Instant Support 43see also customer supportHewlett-Packard Companynotices 3HP Instant Su
photographsprinting 29transferring 31photosborderless printing 28PictBridge 31, 81PictBridge device connection 9PING the device 92pocket PCprinting fr
4 Media width guide – Adjusts to accommodate different media sizes. Slide to the right toaccommodate narrow media. This automatically slides the narro
cut-off pages, incorrect textor graphics placement 81device shuts down 77firewalls 78HP Instant Support 43ink not filling text orgraphics 85ink smeari
Podręcznik użytkownika© 2007 Hewlett-Packard Development Company, L.P.www.hp.com/support
8 Security lock slot – Connect a security lock here.9 SD, MMC slots – Accepts a Secure Digital (SD) card or Multimedia Card (MMC) forprinting digital
Bottom view1 Card holder – Holds a name card or business card.2 Cover of replaceable ink service module – Provides access to the ink service module.(S
• Use only the power adapter that is supplied with the device. Do not use any othervoltage transformer or converter. The power adapter can be used wit
2Install the accessoriesThis chapter provides information on optional accessories such as the battery andwireless printer accessories that are include
Important notesTake note of the following when charging or using the battery:• Charge the battery for 4 hours before using the battery for the first t
Charge and use the batteryWARNING! Charge the battery for 4 hours before using the battery for the firsttime. Because the battery is normally warm whi
HP Officejet H470 Printer seriesUser Guide
To remove the battery1. Slide the battery release slider in the direction of the arrow.2. Remove the battery.Install and use 802.11 and Bluetooth acce
The LED on the Bluetooth accessory provides information about its current state.• On steady - This is the default state and means the accessory is ins
About BluetoothBluetooth wireless technology allows you to wirelessly connect to your device usingradio waves in the 2.4 GHz spectrum. Bluetooth is ty
3 Use the deviceThis section contains the following topics:•Select print media•Load media•Change print settings•Use the HP Solution Center (Windows)•P
◦ Media that is heavily textured, embossed, or does not accept ink well◦ Media that is too lightweight or stretches easily• Do not leave media in the
Transparencies• Insert transparencies with the rough side up and the adhesive strip pointing down.• Use the Normal mode to print transparencies. This
Media sizeC5 Envelope (162 x 229 mm; 6.4 x 9 inches)C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)CardsIndex card (76.2 x 127 mm; 3 x 5 inches)*Index ca
Understand supported media types and weightsType Weight CapacityPaper64 to 90 g/m2(16 to 24 lb bond)Up to 50 sheets of plainpaper(5 mm or 0.2 inch sta
Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) Bottommargin*Photo mediaEnvelopes 3.3 mm (0.13inch)3.3 mm (0.13inch)14.2 mm(0.56 inch)14.2 mm(0.56
made from the printer driver. However, after the application is closed, the settingsreturn to the defaults configured in the driver.NOTE: To set print
Copyright information© 2007 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 1, 2/2007Reproduction, adaptation ortranslation without prior wr
Print on both sides (duplexing)You can print on both sides manually using the Windows printer software.You can print on both sides of a sheet using a
To perform duplexing (Mac OS)1. Load the appropriate media. For more information, see Guidelines for printing onboth sides of a page and Load media.2.
c. In the Width and Height boxes, type the dimensions and set the margins, ifdesired.d. Click Done or OK, and then click Save.5. On the File menu, cli
To print a borderless document (Mac OS)1. Load the appropriate media. For more information, see Load media.2. Open the file that you want to print.3.
This section covers the following topics:•To print with six-ink color•Guidelines for printing photographs•To print from a PictBridge-compatible camera
To print from a PictBridge-compatible cameraThe printer supports standard PictBridge-compliant features. See your digital cameradocumentation for more
To install the Mobile Printing Application on the phoneUse the following steps to install the Mobile Printing Application on your phone, if it isnot a
If you are using a Pocket PC or Palm OS device, you can use the Toolbox software forPDAs to configure 802.11 and Bluetooth wireless settings for wirel
4. Tap the magnifying glass icon on the lower bar to see the files.5. Select the file you want to print, and then tap Print Options.6. Accept the defa
If your Palm OS device does not come with wireless integrated, then install an 802.11or Bluetooth wireless card in your device according to the manufa
You can also transfer photos from a memory card or a USB Flash drive onto yourcomputer’s hard disk and print them from a software application such as
The Resume light will blink after a few seconds if there is a DPOF file on the card.6.Press (Resume button) to print the images. The printer will aut
4 Configure and manageThis section is intended for the administrator or individual who is responsible formanaging the device. This section contains in
Use this tool... to obtain the following information...about replacement ink cartridges andexpirations dates.*HP Printer Utility (Mac OS)•Print cartr
Toolbox (Windows)The Toolbox provides maintenance information about the device. It also provides linksto this guide for help in performing basic print
Tabs Contents•Hardware information•myPrintMileage (if installed)•HP Instant Support•Wireless strength•Traveling information•Power statusServices•Print
HP Printer Utility panelsInformation and Support panel• Supplies Status: Shows the information about currently installed print cartridges.• Supply Inf
HP Instant SupportHP Instant Support is a suite of Web-based troubleshooting tools. It helps you quicklyidentify, diagnose, and resolve printing probl
On the myPrintMileage Web site, you can see the print analysis, such as the amountof ink you have used, whether you use more black or color ink, and t
To print a demo pageHold down (Power button) and press (Resume button) one time.You can print a demo page to verify that your device is working. Ho
Contents1 Get startedFind other resources for the product ...6Ac
Direct connectionYou can connect the device directly to your computer using a USB cable.NOTE: If you install the device software and connect the devic
6. Click Finish to close the Found New Hardware wizard. The wizard automaticallystarts the installation program (this might take a short while).7. Com
To share the device on a locally shared networkWhen you connect the device directly, you can share it with other computers using asimple form of netwo
There are three methods to uninstall the software on a Windows computer, and onemethod to uninstall on a Macintosh computer.To uninstall from a Window
To uninstall from a Windows computer, method 3NOTE: Use this method if Uninstall is not available in the Windows Start menu.1. Insert the device Start
• Use the wireless profile switch•Reset 802.11 wireless profiles to factory defaults•Configure multiple printers for 802.11 (Windows)About the wireles
Communication mode:There are two communication mode options for an 802.11 connection:• Ad hoc (recommended): On an ad hoc network, the device is set t
To set up using ad hoc mode and factory defaults with a USB cable (Windowsand Mac OS)You can set up your device on a wireless ad hoc network (Windows)
To configure additional 802.11 wireless profiles after you have set up the device, seeConfigure and use 802.11 wireless profiles.To set up a computer
To set up on an existing network with a USB cable (Windows or Mac OS)You can set up your device on any wireless network if you have a USB cable nearby
Print from mobile devices ...29Print digital photo
Configure and use 802.11 wireless profilesThe device includes an 802.11 wireless profile switch, so you can store settings for upto three 802.11 compu
NOTE: To use the device with any wireless connection, you must run Setup atleast once from the Starter CD and create a wireless connection. After perf
To print on a specific set profile1. Change the number on the wireless profile switch to that specific profile.2. Change the wireless network on your
Configure multiple printers for 802.11 (Windows)You can use the Wireless Profile Configuration Utility to conveniently set up multipledevices for wire
This section contains the following topics:•Set up a Bluetooth wireless connection•Configure Bluetooth wireless settings•Bluetooth wireless settings o
6. Open the Bluetooth Setup Assistant:• Mac OSX (v. 10.3): From the Finder, select Utilities from the Go menu, andthen double-click Bluetooth Setup As
3. Open the HP Printer Utility. For more information, see HP Printer Utility (Mac OS).4. Select the device and click Launch Utility.5. Click the Bluet
To change the device’s Bluetooth device name (Windows)1. Connect the device to your computer with a USB cable.2. Open the Toolbox. For more informatio
Reset device accessThe following steps will clear all bonded devices from the device’s memory.To reset device access (Windows)1. Open the Toolbox. For
Wireless configuration pageThe wireless configuration page shows 802.11 and Bluetooth information you needwhen using the device. For more information
802.11 wireless connection ...50About the wireless pr
Hardcopy cable replacement profile (HCRP)• The Hardcopy Cable Replacement Profile lets you print with the same features,quality and speed as printing
5 Maintain and troubleshootThis section contains the following topics:•Work with print cartridges•Replace the ink service module•Troubleshooting tips
To replace the print cartridges1. Remove the new print cartridge from its package and then pull the colored tab toremove the protective film from the
3. Lift the print cartridge latch open and gently remove the print cartridge from itscradle compartment.4. Insert the new print cartridge into its cra
5. Close the print cartridge latch. If the cartridge is inserted correctly, closing the latchgently pushes the cartridge into its cradle compartment.
Print with a single print cartridgeIf one of the print cartridges runs out of ink before you can replace it, you can still printwith a single print ca
keeps the device in peak condition and might also make the diagnosis of problemseasier.WARNING! Turn off the device and unplug the power cord before c
Control panel1.Press and hold down (Power button).2. While holding down the button, do one of the following. Perform the next level ofcleaning only i
2. Clean the electrical contacts on the print cartridge cradle with a dry cotton swab.3. Carefully clean the electrical contacts on the print cartridg
Store printing suppliesThis section covers the following topics:•Store print cartridgesStore print cartridgesThe print cartridge protector is designed
Solve printing problems ...77The device shuts d
To remove the print cartridge from the print cartridge protector▲ Press down on the top of the print cartridge protector to release the print cartridg
• Media is loaded correctly in the tray and is not jammed in the device.• Print cartridges are properly installed in their correct slots. Press down f
All device lights are on or flashingA non-recoverable error has occurredDisconnect all cables (such as power cord, network cable, and USB cable), remo
Device does not accept print cartridgeCheck the print cartridge• Remove and reinstall the print cartridge.• Make sure the print cartridge is inserted
Blank or partial page printedClean the print cartridgeComplete the print cartridge cleaning procedure. For more information, see Clean theprint cartri
Check the PictBridge settingsIf printing using a PictBridge device, make sure the media settings in the device arecorrect or are defaulting to the cur
Check the page-orientation settingMake sure the media size and page orientation selected in the application match thesettings in the printer driver. F
• Use the appropriate print cartridge for the project. For best results, use the HPblack print cartridge to print text documents and use the HP photo
Cancel the print job and wait for the device to return to the ready state. If the devicedoes not return to the ready state, cancel all jobs and wait a
Ink is not filling the text or graphics completelyCheck the print cartridges• Check to make sure that both print cartridges are installed and function
Obtain HP telephone support ...105Before you call ...
Colors are printing as black and whiteCheck the print settings• Make sure Print in Grayscale is not selected in the printer driver. For informationon
Printout shows bleeding colorsCheck the print cartridges• Check to make sure that both print cartridges are installed and functioningcorrectly. Print
Check the print cartridges• Clean the print cartridges. For more information, see Clean the print cartridges.• Whenever you install a new print cartri
Pages are skewing• Make sure the media loaded in the trays is aligned to the paper guides.• Load media into the device only when it is not printing.•
Software installation suggestionsCheck the computer system• Make sure that your computer is running one of the supported operating systems.• Make sure
Mac OS1. Check the wireless printer accessory. For more information, see Check thewireless printer accessory.2. Delete and re-add the device in the Pr
responds with an acknowledgment that it received the packets. PING verifies whethera specific device on a network or the Internet exists and is connec
Clear jamsOccasionally, media becomes jammed during a job. Try the following remedies beforeyou attempt to clear the jam.• Make sure that you are prin
6. If the print carriage is obstructing the jam, gently push it to one side and thenremove the media.7. If the jammed media is not visible in the prin
6Control-panel lights referenceThe control-panel lights indicate status and are useful for diagnosing printingproblems. This section contains informat
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