Hp LaserJet Pro 400 MFP M425 User Manual

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Summary of Contents

Page 1 - LASERJET PRO 400 MFP

LASERJET PRO 400 MFPUser GuideM425

Page 2

An answering machine is connected to the product ... 114A telephone handset is connected to the product ...

Page 3 - User Guide

Configure receive fax settingsSet fax forwardingYou can set your product to forward incoming faxes to another fax number. When the fax arrives at your

Page 4

a fax, the control-panel display indicates that the number is blocked, the fax does not print, and the fax is notsaved in memory. Faxes from blocked f

Page 5 - Table of contents

4. Touch the Rings to Answer button.5. Use the keypad to enter the number of rings, and then touch the OK button.Set distinctive ringRing-pattern or d

Page 6

1.From the Home screen on the product control panel, touch the Setup button.2. Touch the Fax Setup menu.3. Touch the Advanced Setup menu.4. Touch the

Page 7

Set the private receive featureWhen the private-receive feature is active, received faxes are stored in memory. A password is required toprint the sto

Page 8

Use faxSupported fax programsThe PC fax program that came with the product is the only PC fax program that works with the product. Tocontinue to use a

Page 9

Use fax on a DSL, PBX, or ISDN systemHP products are designed specifically for use with traditional analog phone services. They are not designed towor

Page 10

If faxing problems continue, contact the VoIP provider.Fax memory contents are retained when there is a loss of powerThe flash memory protects against

Page 11

7. The product scans the first page and thenprompts you to load another page. If thedocument has multiple pages, touch the Yesbutton. Continue this pr

Page 12

Use speed dials and group-dial entries1. Load the document into the document feeder or onto the scanner glass.2. From the Home screen on the product c

Page 13

Print with EconoMode ... 135Set the

Page 14

Send a fax from the softwareThe procedure to send a fax varies according to your specifications. The most typical steps follow.1. Click Start, click P

Page 15

Send a fax by dialing from a telephone connected to the fax lineOccasionally, you might want to dial a fax number from a telephone that is connected t

Page 16

1. Load the document into the document feeder. 2. From the Home screen on the product controlpanel, touch the Fax button. 3. Touch the Fax Menu butto

Page 17 - 1 Product introduction

Print a faxWhen the product receives a fax transmission, it prints the fax (unless the private-receive feature is enabled)and also stores it automatic

Page 18 - Product views

Reprint a faxWhen the Allow Fax Reprint feature is on, the product stores received faxes in memory. The product hasabout 3.2 MB of storage space, whic

Page 19 - Product back view

Automatically print on both sides of received faxesUse the product control panel to configure the product to print two-sided copies of received faxes.

Page 20 - Control-panel Home screen

Solve fax problemsFax troubleshooting checklist●Several possible fixes are available. After each recommended action, retry faxing to see if the proble

Page 21 - ENWW Product views 5

5. Verify that the telephone service supports analog fax.●If using ISDN or digital PBX, contact your service provider for information about configurin

Page 22 - Print product reports

Fax trace reportA fax T.30 trace report has information that can help resolve fax transmission problems. If you call HP forhelp in resolving these pro

Page 23 - Printer sharing disclaimer

Set the fax error reportA fax error report is a brief report that indicates the product experienced a fax job error. You can set it to printafter the

Page 24

Black cartridge low ... 152Black cartridge very lo

Page 25 - 2Paper tray

Fax error messagesAlert and warning messages appear temporarily and might require you to acknowledge the message bytouching the OK button to resume or

Page 26 - Supported paper sizes

Control panel message Description Recommended actionFax is busy.Redial pending.The fax line to which you were sending a faxwas busy. The product autom

Page 27 - ENWW Supported paper sizes 11

Control panel message Description Recommended actionFax Send error. An error occurred while trying to send a fax. Try resending the fax.Try faxing to

Page 28 - Supported paper types

Control panel message Description Recommended actionNo dial tone. The product could not detect a dial tone. Check for a dial tone on the phone line by

Page 29 - Load the input trays

Control panel message Description Recommended actionNo fax answer.Redial pending.The receiving fax line did not answer. Theproduct attempts to redial

Page 30 - Load Tray 2

An error message displays on the control panelThe Communication error. message appears●Allow the product to retry sending the fax. Re-sending temporar

Page 31

a.From the Home screen on the product control panel, touch the Setup button.b. Open the Service menu.c. Open the Fax Service menu.d. Select the Run F

Page 32 - Load optional Tray 3

Document feeder paper jam●Verify that the paper meets product size requirements. The product does not support pages longer than381 mm (15 in) for faxi

Page 33

The control panel displays the message "Storing page 1" and does not progress beyond thatmessage●Delete stored faxes from memory.a.From the

Page 34

a.From the Home screen on the product control panel, touch the Setup button.b. Open the Fax Setup menu.c. Open the Basic Setup menu.d. Open the Dial

Page 35

Check toner cartridge status ... 170Print the s

Page 36

c. Wait for pauses as you hear the tones on the phone.d. Send the fax manually from the control panel.Unable to send a fax when a phone is connected t

Page 37

If the TAM setting is unavailable, set the Answer Mode option to the Automatic setting.●Set the Rings to Answer setting to at least one ring more than

Page 38 - 22 Chapter 3 Print ENWW

d. Open the Distinctive Ring menu.e. Select the correct setting.●Buy a dedicated line for faxing.●Set the Answer Mode option to the Manual setting.a.F

Page 39

●Plug the product phone cord into a jack for another phone line.●Make sure the telephone line and phone wall jack are active by plugging in a telephon

Page 40 - Print tasks for Windows

The Fax storage is full. message appears●Turn the product off then on.●Print all of the faxes, and then have the sender resend the fax.●Ask the sender

Page 41

d. Open the Answer Mode menu.e. Select the setting that matches the product setup.Set the Answer Mode option to the Fax/Tel setting to automatically r

Page 42

a. Open the Setup Menu menu.b. Open the Fax Setup menu.c. Open the Advanced Setup menu.d. Open the Fax Speed menu.e. Select the correct setting.●Divid

Page 43

Fax cuts off or prints on two pages●Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Sizesettings.

Page 44

122 Chapter 6 Fax ENWW

Page 45

7 Manage and maintain●Use the HP Reconfiguration Utility to change the product connection●Set up HP Wireless Direct Printing●Use HP Web Services appli

Page 46

The product prints slowly ... 189Solve wal

Page 47

Use the HP Reconfiguration Utility to change the productconnectionIf you are already using the product and you wish to change the way it is connected,

Page 48

Set up HP Wireless Direct PrintingNOTE: This feature is available with wireless models only.The HP Wireless Direct Printing feature lets you print fro

Page 49

Use HP Web Services applications1. From the Home screen on the product control panel, touch the Web Services button.2. Touch the Enable Web Services

Page 50

Configure IP network settingsView or change network settingsUse the HP Embedded Web Server to view or change IP configuration settings.1.From the Home

Page 51

4. On the Device Information page, the default product name is in the Device Status field. You can changethis name to uniquely identify this product.N

Page 52 - Create a booklet (Windows)

Link speed and duplex settingsNOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.The link speed and comm

Page 53 - 3. Click the Finishing tab

HP Device Toolbox (Windows)Use the HP Device Toolbox for Windows to view or change product settings from your computer. This toolopens the HP Embedded

Page 54

Tab or section DescriptionNetworking tabProvides the ability to changenetwork settings from yourcomputer.Network administrators can use this tab to co

Page 55 - Print tasks for Mac OS X

HP Utility for Mac OS XUse the HP Utility for Mac OS X to view or change product settings from your computer. This tool opens theHP Embedded Web Serve

Page 56

HP Web JetadminHP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety ofnetworked HP devices, including pr

Page 57 - Print a cover page (Mac OS X)

9 Supplies and accessories ...

Page 58 - Create a booklet (Mac OS X)

Product security featuresThe product supports security standards and recommended protocols that help you keep the product secure,protect critical info

Page 59 - Cancel a print job (Windows)

Economy settingsPrint with EconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.However,

Page 60 - Print watermarks (Windows)

3. Select the time for the power-down delay.NOTE: The default value is 30 Minutes.4. The product automatically wakes from the auto power-down mode whe

Page 61 - Print watermarks (Mac OS X)

Print when a toner cartridge is at estimated end of lifeBlack Low: The product indicates when a toner cartridge level is low. Actual toner cartridge l

Page 62

very low mode will not be considered to be defects in materials or workmanship in the toner cartridge underthe HP Print Cartridge Warranty Statement.1

Page 63 - Use HP ePrint

Store and recycle suppliesRecycle suppliesTo recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridgearriv

Page 64 - Use AirPrint

Replacement instructionsChange the toner cartridgeWhen a toner cartridge approaches the end of useful life, you are prompted to order a replacement. Y

Page 65 - Walk-up USB printing

3. Grasp both sides of the toner cartridge anddistribute the toner by gently rocking thecartridge.CAUTION: Do not touch the shutter or thesurface of t

Page 66 - 50 Chapter 3 Print ENWW

MemoryThis product includes a memory panel that will accept the following third-party font and barcode memorymodules. Hewlett-Packard does not sell th

Page 67

Update the firmwareHP offers periodic upgrades to the product firmware. You can load the firmware updates manually, or youcan set the product to autom

Page 69 - Make multiple copies

144 Chapter 7 Manage and maintain ENWW

Page 70 - Copy a multiple-page original

8 Solve problems●Solve problems checklist●Restore the factory-set defaults●Control panel help system●Interpret control panel messages●Paper feeds inco

Page 71 - Collate a copy job

Solve problems checklistFollow these steps when trying to solve a problem with the product.●Step 1: Make sure that the product is set up correctly●Ste

Page 72 - Copy on both sides (duplex)

Step 3: Check the control panel for error messagesThe control panel should indicate ready status. If an error message appears, resolve the error.Step

Page 73 - Reduce or enlarge a copy

Restore the factory-set defaultsRestoring the factory-set defaults returns all of the product and network settings to the factory defaults. Itwill not

Page 74 - Copy identification cards

Control panel help systemThe product has a built-in Help system that explains how to use each screen. To open the Help system, touchthe Help button i

Page 75 - Optimize copy quality

Interpret control panel messagesControl panel message typesThe control panel messages indicate the current product status or situations that might req

Page 76

Recommended actionTurn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it toinitialize.If you are usi

Page 77 - Copy in draft mode

59.X ErrorDescriptionThe product has experienced a problem with one of the motors.Recommended actionTurn the product power off, wait at least 30 secon

Page 78

Black cartridge very lowDescriptionThe toner cartridge is at the end of its useful life. A customer configurable option on this product is "Promp

Page 79 - Set new default copy settings

1 Product introduction●Product views●Print product reports●Printer sharing disclaimerENWW 1

Page 80 - Restore copy default settings

Incompatible blackDescriptionYou have installed a toner cartridge that is intended for use in a different HP product model. The productmight not funct

Page 81

Recommended actionLoad Tray 1 with plain paper in the size indicated, and then press the OK button.Load tray <X> Press [OK] for available mediaD

Page 82

Misprint, Press OKDescriptionPaper has been delayed as it moves through the product.Recommended actionPress the OK button to clear the message.To avoi

Page 83

Recommended actionTo ensure optimal print quality, HP recommends replacing the toner cartridge at this point. You can continueprinting until you notic

Page 84 - Scan to a USB flash drive

Paper feeds incorrectly or becomes jammedThe product does not pick up paperIf the product does not pick up paper from the tray, try these solutions.1.

Page 85

Clear jamsJam locationsJams can occur in these locations:561 Document feeder2 Output bin3 Rear door4Tray 15Tray 26 Optional Tray 3Loose toner might re

Page 86 - Scan to a network folder

Clear jams from the document feeder1. Turn the product off. 2. Open the document feeder cover. 3. Gently pull the jammed paper out. 160 Chapter 8

Page 87 - Scan to email

4. Close the document feeder roller assembly, andthen close the document feeder cover. 5. Open the scanner lid. If paper is jammed in thescanner lid,

Page 88 - Scan by using other software

1. If you can see the jammed sheet, remove thejammed sheet by pulling it straight out. 2. If you cannot see the jammed sheet, open theprint cartridge

Page 89

3. Remove the jammed sheet by pulling it straightout.CAUTION: Do not pull up on the jammed sheet.Be sure to pull it straight out. 4. Reinstall the pri

Page 90 - Setup for stand-alone fax

Product viewsProduct front view1 Document feeder2 Dual-head scanner3 Output bin4 Walk-up USB port5 Power button6Tray 27Tray 18 Front door release butt

Page 91 - Use the HP Fax Setup Wizard

2. Remove the jammed sheet by pulling it straightout. 3. Replace the tray. 4. Press the OK button to continue printing. 164 Chapter 8 Solve proble

Page 92 - Use the phone book

Clear a jam in optional Tray 31. Remove the tray from the product. 2. Remove the jammed sheet by pulling it straightout. 3. Replace the tray. 4. Pre

Page 93

Clear jams from the output binCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damagecaused by sharp objects

Page 94 - Delete group-dial entries

2. Remove any jammed sheets.NOTE: If the sheet tears, remove all fragmentsbefore resuming printing.CAUTION: Wait until the fuser area has cooledbefore

Page 95 - ENWW Use the phone book 79

2. Remove any jammed sheets.NOTE: If the sheet tears, remove all fragmentsbefore resuming printing.CAUTION: Wait until the fuser area has cooledbefore

Page 96 - Configure send fax settings

Improve print qualityCheck the paper type setting (Windows)Check the paper type setting if you are having any of the following problems:●Toner is smea

Page 97 - Tone dial or pulse dial

Check toner cartridge statusPrint the supplies status pageInformation pages reside within the product memory. These pages help diagnose and solve prob

Page 98 - Set billing codes

2. Check the memory chip for damage. 3. Examine the surface of the imaging drum on thebottom of the toner cartridge.CAUTION: Do not touch the roller

Page 99

●Printed characters seem misformed.●Printed pages are curled.Always use a paper type and weight that this product supports. In addition, follow these

Page 100 - Block or unblock fax numbers

HP PCL 6 driver●Provided as the default driver. This driver is automatically installed unless youselect a different one.●Recommended for all Windows e

Page 101

Product back view1 Rear jam-access door latch2 Straight-through paper path door3 Hi-Speed USB 2.0 port4 Network port5 Fax and telephone ports6 Power c

Page 102 - Set distinctive ring

Solve copy quality problemsCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plasti

Page 103 - Set stamp-received faxes

Check the paper settings1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Settings button, and then scroll to a

Page 104 - Set fax polling

1. Load the document onto the scanner glass or intothe document feeder. 2. From the Home screen on the product controlpanel, touch the Copy button. 3.

Page 105 - Delete faxes from memory

1. Open the document feeder cover. 2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt.CAUTION: Do not u

Page 106 - Use fax on a VoIP service

Solve scan quality problemsCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plasti

Page 107 - Fax from the flatbed scanner

Intended use Recommended resolution Recommended color settingsFax 150 ppi●Black and whiteEmail 150 ppi●Black and white, if the image does not requires

Page 108 - Fax from the document feeder

1. Load the document onto the scanner glass or intothe document feeder. 2. From the Home screen on the product controlpanel, touch the Copy button. 3.

Page 109 - Send a fax from the software

2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt.CAUTION: Do not use abrasives, acetone,benzene, ammon

Page 110

Solve scan to email problemsIf scan to email problems occur, try these solutions:●Make sure this feature has been set up. If this feature has not been

Page 111 - Send a fax with confirmation

Solve scan to network folder problemsIf scan to network folder problems occur, try these solutions:●Make sure this feature has been set up. If this fe

Page 113 - Print a fax

Control panel layout1 Touchscreen display2 Help button and light: provides access to the control panel help system3 Right arrow button and light: move

Page 114 - Reprint a fax

Solve fax quality problemsCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plastic

Page 115 - Receive faxes to a computer

1.From the Home screen on the product control panel, touch the Setup button.2. Touch the Fax Setup menu.3. Touch the Advanced Setup menu.4. Open the

Page 116 - Solve fax problems

1.From the Home screen on the product control panel, touch the Setup button.2. Touch the Service menu.3. Touch the Fax Service menu.4. Touch the Erro

Page 117

2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt.CAUTION: Do not use abrasives, acetone,benzene, ammon

Page 118 - Fax error report printing

Perform a fax diagnostic testFrom the product control panel, you can run a diagnostic test that provides information about the productfax settings.1.F

Page 119 - Change the fax speed

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

Page 120 - Fax error messages

Solve walk-up USB printing problems●The USB Flash Drive menu does not open when you insert the USB accessory●The file does not print from the USB stor

Page 121 - ENWW Solve fax problems 105

Solve direct connection problemsIf you have connected the product directly to a computer, check the cable.●Verify that the cable is connected to the c

Page 122 - 106 Chapter 6 Fax ENWW

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Before beginning,print a configura

Page 123 - ENWW Solve fax problems 107

a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and thentype cmd.b. Type ping followed by the IP address for your

Page 124 - Solve problems sending faxes

1Web Services button: provides quick access to HP Web Services features, including HP ePrintHP ePrint is a tool that prints documents by using any em

Page 125

Solve wireless network problemsWireless connectivity checklist●Verify that the network cable is not connected.●Verify that the product and the wireles

Page 126

The product does not print, and the computer has a third-party firewall installed1. Update the firewall with the most recent update available from the

Page 127

a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and thentype cmd.b. Type ping followed by the router IP address.F

Page 128

Solve product software problems with WindowsA print driver for the product is not visible in the Printer folder1. Reinstall the product software.NOTE:

Page 129 - Unable to use group dials

d. Click the Ports tab, and then click Configure Port.e. Verify the IP address, and then click OK or Cancel.f. If the IP addresses are not the same, d

Page 130 - The fax does not respond

Solve product software problems with Mac OS X●The print driver is not listed in the Print & Fax or Print & Scan list●The product name does not

Page 131

When connected with a USB cable, the product does not appear in the Print & Fax orPrint & Scan list after the driver is selected.Software trou

Page 132

Remove software (Windows)Windows XP1. Click Start, and then click Programs.2. Click HP, and then click the product name.3. Click Uninstall, and then f

Page 133

Remove software (Mac OS X)You must have administrator rights to remove the software.1. Disconnect the product from the computer.2. Open Applications.3

Page 134 - Sender receives a busy signal

9 Supplies and accessories●Order parts, accessories, and supplies●HP policy on non-HP supplies●HP anticounterfeit Web siteENWW 203

Page 135 - Solve general fax problems

Print product reportsProduct reports reside within the product memory. These pages help diagnose and solve problems with theproduct.NOTE: If the produ

Page 136 - Fax quality is poor

Order parts, accessories, and suppliesHP original toner cartridge and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/bu

Page 137

IndexAaccessoriesordering 203, 204AirPrint 48answer mode, setting 84answering machines, connectingfax settings 85anticounterfeit supplies 204applicati

Page 138 - 122 Chapter 6 Fax ENWW

duplex printing (double-sided)manual settings (Windows) 28duplex settings, changing 129EEconoMode setting 135economy settings 135electronic faxessendi

Page 139 - 7 Manage and maintain

Llandscape orientationchanging (Mac) 41changing (Windows) 32lightnesscopy contrast 60fax contrast 82link speed settings 129loading paperinput tray 13l

Page 140

printer driver (Windows)supported 20printer drivers (Mac)settings 39printer drivers (Windows)changing settings 21printingfrom USB storage accessories4

Page 141

subnet mask 127suppliescounterfeit 204low threshold settings 137non-HP 204ordering 203, 204part numbers 204recycling 139replacing toner cartridge 140s

Page 142

210 Index ENWW

Page 144

© 2014 Hewlett-Packard Development Company, L.P.www.hp.com

Page 145

Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systemsand not of the HP pr

Page 146 - HP Device Toolbox (Windows)

8 Chapter 1 Product introduction ENWW

Page 147

2Paper tray●Supported paper sizes●Supported paper types●Load the input traysENWW 9

Page 148 - HP Utility for Mac OS X

Supported paper sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best results, select the correct pa

Page 149 - HP Web Jetadmin

Table 2-1 Supported paper and print media sizes (continued)Size and dimensions Tray 1 Tray 2 Optional 500-sheetTray 3DuplexerEnvelope B5 ISO176 x 250

Page 150 - Product security features

Supported paper typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ljm425series.Paper type (cont

Page 151 - Economy settings

Load the input traysLoad Tray 11. Open Tray 1, and pull the tray extension awayfrom the product. 2. For long paper, flip out the extension to help hol

Page 152

HP LaserJet Pro 400 MFP M425 SeriesUser Guide

Page 153

3. Place the paper stack into Tray 1, and slide thepaper guides so that they are against the sheets. 4. Feed the paper stack into the tray as far as i

Page 154

2. Slide open the paper length and width guides bypushing outward on the blue tabs. 3. To load Legal-size paper, extend the tray bypressing the releas

Page 155 - Store and recycle supplies

5. Push down on the paper to make sure that thepaper stack is below the paper limit tabs on theright side and rear of the tray. 6. Slide the tray into

Page 156 - Replacement instructions

2. Slide open the paper length and width guides bypushing outward on the blue tabs. 3. To load Legal-size paper, extend the tray bypressing the releas

Page 157

5. Push down on the paper to make sure that thepaper stack is below the paper limit tabs at therear of the tray. 6. Slide the tray into the product.

Page 158

3Print●Supported printer drivers (Windows)●Change print-job settings (Windows)●Change print-job settings (Mac OS X)●Print tasks for Windows●Print task

Page 159 - Update the firmware

Supported printer drivers (Windows)Printer drivers provide access to the product features and allow the computer to communicate with theproduct (using

Page 160

Change print-job settings (Windows)Priority for changing print-job settingsChanges to print settings are prioritized depending on where the changes ar

Page 161 - 8 Solve problems

Windows 7: Click Start, and then click Devices and Printers.2. Right-click the driver icon, and then select Properties or Printer properties.3. Click

Page 162 - Solve problems checklist

Change print-job settings (Mac OS X)Priority for changing print-job settingsChanges to print settings are prioritized depending on where the changes a

Page 163

Copyright and License© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 164

Print tasks for WindowsUse a printing shortcut (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click th

Page 165 - Control panel help system

Create a printing shortcut (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click the Propertiesor Prefe

Page 166 - Control panel messages

5. Select the print options for the new shortcut.NOTE: You can select the print options on thistab or on any other tab in the printer driver. Aftersel

Page 167 - 55.X Error

Automatically print on both sides with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then click the Prope

Page 168 - Black cartridge low

3. Click the Finishing tab. 4. Select the Print on both sides check box. Clickthe OK button to print the job.NOTE: If the product is a duplex model a

Page 169 - Genuine HP supply installed

2. Select the product, and then click the Propertiesor Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides (manually) c

Page 170

5. Retrieve the printed stack from the output binand, maintaining the same orientation, place it inTray 1 with the printed side down and the top ofthe

Page 171 - Memory is low. Press OK

3. Click the Finishing tab. 4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders,

Page 172 - Replace black cartridge

Select the page orientation (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click the Propertiesor Pref

Page 173

Select the paper type (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click the Propertiesor Preference

Page 174 - Prevent paper jams

Table of contents1 Product introduction ...

Page 175 - Clear jams

5. Select the category of paper types that bestdescribes your paper. 6. Select the option for the type of paper you areusing, and click the OK button.

Page 176 - 1. Turn the product off

2. Select the product, and then click the Propertiesor Preferences button. 3. Click the Paper/Quality tab. 4. Click the Print pages on different pape

Page 177 - Clear a jam in Tray 1

2. Select the product, and then click the Propertiesor Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then

Page 178

2. Select the product, and then click the Propertiesor Preferences button. 3. Click the Finishing tab. ENWW Print tasks for Windows 37

Page 179 - Clear a jam in Tray 2

4. Click the Print on both sides or Print on bothsides (manually) check box. 5. In the Booklet layout drop-down list, select abinding option. The Page

Page 180

Print tasks for Mac OS XUse a printing preset (Mac OS X)1. On the File menu, click the Print option.2. In the Printer menu, select this product.3. In

Page 181

6. Click the Print button. Follow the instructions in the pop-up window that appears on the computerscreen before replacing the output stack in Tray 1

Page 182

6. From the Borders menu, select the type of border to print around each page on the sheet.7. Click the Print button.Select the page orientation (Mac

Page 183 - Clear a jam in the fuser area

Create a booklet (Mac OS X)1. On the File menu, click the Print option.2. In the Printer menu, select this product.3. Open the Manual Duplex menu.4. C

Page 184

Additional print tasks (Windows)Cancel a print job (Windows)1. If the print job is currently printing, cancel it by pressing the Cancel button on th

Page 185 - Improve print quality

Use a printing shortcut (Windows) ... 24Create a print

Page 186 - Print a cleaning page

NOTE: Always load paper into the trays short edge first.6. Click the Save button, and then click the Close button.Print watermarks (Windows)1. From th

Page 187

Additional print tasks (Mac OS X)Cancel a print job (Mac OS X)1. If the print job is currently printing, cancel it by pressing the Cancel button on

Page 188 - Check print job settings

Create archival-quality printsArchive print produces output that is less susceptible to toner smearing and dusting. Use archive print tocreate documen

Page 189

Use HP ePrintUse HP ePrint to print documents by sending them as an email attachment to the product's email addressfrom any email enabled device.

Page 190 - Solve copy quality problems

Use AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to theproduct from an iPad (iOS 4

Page 191 - Optimize for text or pictures

Walk-up USB printing1. Insert the USB drive into the USB port on thefront of the product. 2. The USB Flash Drive menu opens. Touch thearrow buttons to

Page 192 - Edge-to-edge copying

50 Chapter 3 Print ENWW

Page 193

4Copy●Make a single copy●Make multiple copies●Copy a multiple-page original●Collate a copy job●Copy on both sides (duplex)●Reduce or enlarge a copy●Co

Page 194 - Solve scan quality problems

Make a single copy1. Load the document onto the scanner glass or into the document feeder.2. If you loaded the document into the document feeder, adju

Page 195 - Check the color settings

Make multiple copies1. Load the document onto the scanner glass or into the document feeder.2. If you loaded the document into the document feeder, ad

Page 196

Copy on both sides (duplex) ...

Page 197

Copy a multiple-page original1. Insert the originals into the document feederface-up.NOTE: The document feeder capacity is up to50 sheets of 75 g/m2 (

Page 198 - Solve scan to email problems

Collate a copy job1. Load the document onto the scanner glass or intothe document feeder. 2. From the Home screen on the product controlpanel, touch t

Page 199 - The scan failed

Copy on both sides (duplex)1. Load the first page of the document onto thescanner glass, or load the whole document intothe document feeder. 2. From t

Page 200 - Solve fax quality problems

Reduce or enlarge a copy1. Load the document onto the scanner glass or intothe document feeder. 2. From the Home screen on the product controlpanel, t

Page 201

Copy identification cardsUse the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto thesame side of one s

Page 202

Optimize copy qualityThe following copy-quality settings are available:●Auto Select: Use this setting when you are not concerned about the quality of

Page 203 - Check the fit-to-page setting

Adjust the lightness or darkness for copies1. Load the document onto the scanner glass or intothe document feeder. 2. From the Home screen on the prod

Page 204 - Perform a fax diagnostic test

Copy in draft modeUsing draft mode can use less toner and decrease the cost per page. However, using draft mode can alsoreduce print quality.HP does n

Page 205 - The product prints slowly

Set the paper size and type for copying on special paper1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Setti

Page 206

Set new default copy settingsYou can save any combination of copy settings as the default settings to use for every job.1. From the Home screen on the

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Tone dial or pulse dial ... 81Set autoredial and the

Page 208 - Solve wired network problems

Restore copy default settingsUse this procedure to restore the factory default copy settings.1. From the Home screen on the product controlpanel, touc

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5Scan●Scan by using the HP Scan software (Windows)●Scan by using the HP Scan software (Mac OS X)●Scan to a USB flash drive●Set up scan to network fold

Page 210

Scan by using the HP Scan software (Windows)1. Double-click the HP Scan icon on the computer desktop.2. Select a scanning shortcut, and adjust the set

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Scan by using the HP Scan software (Mac OS X)1. Open the Applications folder, and then click Hewlett-Packard. Double-click HP Scan.2. Open the HP Scan

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Scan to a USB flash drive1. Load the document onto the scanner glass or into the document feeder.2. Insert a USB flash drive into the port on the fron

Page 213

Set up scan to network folder and scan to email featuresThese scan features are not available until you use the HP Embedded Web Server to configure th

Page 214

Scan to a network folderUse the product control panel to scan a file to a folder on the network.NOTE: In order to use this feature, the product must b

Page 215

Scan to emailUse the product control panel to scan a file directly to an email address. The scanned file is sent to theaddress as an email message att

Page 216

Scan by using other softwareThe product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works withWindows-based progra

Page 217 - Remove software (Windows)

6Fax●Connect fax to a telephone line●Set up fax with a telephone answering machine●Set up fax with an extension phone●Setup for stand-alone fax●Config

Page 218 - Remove software (Mac OS X)

Use access codes, credit cards, or calling cards ... 96Send faxes internat

Page 219 - 9 Supplies and accessories

Connect fax to a telephone line1.Connect the telephone cable to the line port on the product and to the telephone jack on thewall. The product is an a

Page 220 - HP anticounterfeit Web site

Configure the fax time, date, and headerUse the control panelTo use the control panel to set the date, time, and header, complete the following steps:

Page 221

Use the phone bookYou can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or as groupsof fax numbers.Use the

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1. From the Home screen on the product controlpanel, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Phone Book Setup button. 4. To

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6. Use the keypad to enter a name for the entry, andthen touch the OK button. 7. Use the keypad to enter the fax number for theentry, and then touch t

Page 224

5. Touch the entry that you want to delete.6. Touch the OK button to confirm the deletion.ENWW Use the phone book 79

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Configure send fax settingsSet special dialing symbols and optionsYou can insert pauses into a fax number that you are dialing. Pauses are often neede

Page 226 - 210 Index ENWW

Tone dial or pulse dialUse this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is Tone.Do not change this

Page 227

Set light/dark and resolutionSet the default light/dark (contrast) settingThe contrast affects the lightness and darkness of an outgoing fax as it is

Page 228

Set the billing-code setting1.From the Home screen on the product control panel, touch the Setup button.2. Touch the Fax Setup menu.3. Touch the Adva

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