Hp Designjet T1200 Printer series User Manual

HP Designjet T770 and T1200 printerseriesUsing your printer

Safety precautionsThe following precautions ensure the proper use of the printer and prevent the printer from beingdamaged. Follow these precautions a

5. In the Paper/Quality tab, check the Show preview before printing box, and select the papertype that you intend to use.NOTE: If you select neither t

9. Select the Features tab, then select the Autorotate option. If you have a T1200 series printer,select the Crop lines option also. Autorotation can

11. When you have pressed the OK button in the Plot window, the printer will construct a printpreview (T1200 series only).Using Adobe Photoshop1. Sele

2. Choose from the available paper sizes.If you do not find the paper size that you intend to use, select Printer > Properties > Paper/Quality &

4. Select Print > Properties. In the Document Properties window, select Paper Source, PaperType and Print Quality.5. Press the Margins/Layout butto

6. In the Color tab, the default color management option is Printer Managed Colors, and this isthe correct option because you have already selected Le

2. Select Properties > Features > Print document on to scale the document to a particular size.3. Select the Paper/Quality tab, then select Pape

Using Project1. Select File > Page Setup > Print.2. Select your printer's name, then Close.3. Select Page Setup, and choose the Paper Size

4. Select Options to go to the printer driver. The default options in the Paper/Quality tab areprobably suitable: Paper source: Printer auto select an

2. Select the Page Layout tab, then Size, and choose the paper size you want.3. Select the Office Button, then Print > Properties to go to the prin

●Paper handling on page 31●Working with two rolls (T1200 series only) on page 46●Printing on page 49●Color management on page 65●Practical printing ex

4. Select Features > Print document on to scale the document to a particular size. Alternatively,you can scale the document in Excel.102 Chapter 9

10 Job queue management●Introduction●Job queue page (T1200 series only)●Job preview (T1200 series only)●Turn off the job queue (T770 HD and T1200 seri

IntroductionThe job queue management options described in this chapter are available for the following printers.●T1200 series: all options in this cha

NOTE: The job queue page does not automatically update.Job preview (T1200 series only)The printer samples all incoming jobs and generates a JPEG file

There are three options you can select:●When After Processing is selected, the printer waits until the whole page has been processedand then it starts

If the job is currently being printed (its status is printing in the Web server), you may want to cancel itand then delete it.●Using the Embedded Web

TIP: To set an account ID, see Require account ID (T1200 series only) on page 24.●Printing●Drying●Cutting paper●Ejecting page●Canceling: the job is be

11 Retrieving printer usage information●Get printer accounting information●Check printer usage statistics●Check ink and paper usage for a jobENWW 109P

Get printer accounting informationThere are various different ways of getting accounting information from your printer.●View printer usage statistics

Ink and paper statistics with the Embedded Web Server1. Access the Embedded Web Server, see Access the Embedded Web Server on page 27.2. Go to the Mai

Printer modelsThis guide covers the following printer models, normally referring to them by their short names forbrevity.Full name Short nameHP Design

12 Handling ink cartridges and printheads●About the ink cartridges●Check the ink cartridges status●Remove an ink cartridge●Insert an ink cartridge●Abo

About the ink cartridgesInk cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.To purchase additional

CAUTION: Do not try to remove an ink cartridge while printing.CAUTION: Remove an ink cartridge only if you are ready to insert another one.CAUTION: Ma

4. Pull the cartridge straight up.NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may beink on the connectio

4. Push the cartridge into the slot until it snaps into position. You should hear a beep and seeconfirmation that the cartridge has been inserted.If y

●Serial number●Status, see Front-panel error messages on page 177● Volume of ink it has used●Warranty statusYou can also get most of this information

3. When the carriage has stopped moving, the front-panel display asks you to open the window.4. Locate the carriage on the right side of the printer.5

7. This gives you access to the printheads.8. To remove a printhead, lift up the blue handle.9. Using the blue handle, use steady force to disengage t

10. Pull the blue handle upward until the printhead is released from the carriage.CAUTION: Do not pull abruptly because this can damage the printhead.

3. Insert the new printhead into its correct slot in the carriage.CAUTION: Insert the printhead slowly and vertically, straight down. It may be damage

The printer's main componentsThe following front and rear views of the 1118mm (44 in) printer illustrate the main components. The610 mm (24 in) p

6. Ensure the end of the blue handle catches the wire loop on the near side of the carriage.7. Lower the handle to rest on the carriage cover.When all

13 Maintaining the printer●Check printer status●Clean the exterior of the printer●Maintain the ink cartridges●Move or store the printer●Update the fir

Check printer statusYou can check the current status of the printer in various ways:●If you start the HP Utility and select your printer, you see a pa

If you need to leave the printer turned off for a long time, follow the additional steps below.1. Turn off the power using the Power key on the front

The firmware includes a set of the most commonly used paper presets. Extra paper presets can bedownloaded separately; see Paper presets on page 43.Upd

●Secure Sanitizing Erase: all pointers to the information are erased, and the information itself isrepetitively overwritten using an algorithm designe

14 Accessories●How to order supplies and accessories●Introduction to the accessories128 Chapter 14 Accessories ENWWAccessories

How to order supplies and accessoriesThere are two alternative ways to order supplies or accessories for your printer:●Visit http://www.hp.com/go/T770

Key to availability:●(A) indicates papers available in Asia (excluding Japan)● (C) indicates papers available in China●(E) indicates papers available

Paper type g/m² Length Width Part numbersHP Coated Paper 90 45.7 m (150 ft) 420 mm (16.54 in) (A2) Q1443A (J)457 mm (18 in) Q7897A (EJN)594 mm (23.39

Rear viewHP Designjet T1200 series HP Designjet T770 series1. Roll cover2. Communication ports3. Power switch4. Power socket5. Spindle6. Spindle stop7

Paper type g/m² Length Width Part numbersHP Polyester Film White Matte 167 15.2 m (50 ft) 914 mm (36 in) Q1736A (AEN)HP Vivid White Glossy PolyesterFi

Paper type g/m² Length Width Part numbersHP Self-adhesive GlossPolypropylene180 22.9 m (75 ft) 914 mm (36 in) Q8834A1067 mm (42 in) Q8835ATable 14-4

NOTE: The included 6 GB memory upgrade applies to the T770 only, and not to the T770 HD.External hard disk (T1200 series only)The external hard disk e

15 Troubleshooting paper issues●The paper cannot be loaded successfully●The paper type is not in the driver●The printer printed on the wrong paper typ

The paper cannot be loaded successfully●Ensure no paper is loaded.●Ensure the paper is far enough inside the printer, you should feel the printer grab

If you would like to start the load process again, cancel the process on the front panel andrewind the roll from the end of the spindle until the edge

NOTE: For glossy paper, it is important to use a glossy paper type, as matte black ink does not printwell on glossy paper.Transparent or translucent p

●Heavyweight Coated Paper●Super Heavyweight Coated PaperFor other image quality problems, see Troubleshooting print-quality issues on page 147.The pri

I don’t like jobs being put on hold for paper. Can I prevent it?Yes, this can be done from the front panel: see Paper mismatch action on page 21.I set

The paper has jammedWhen a paper jam occurs, you normally see the Possible paper jam message in the front-paneldisplay.1. Power off the printer at the

Communication ports1. USB 2.0 port, to connect a computer2. Ethernet port, to connect to a network3. Diagnostic LEDs, to be used by service engineers4

4. Lift the blue lever as far up as it will go.5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.CA

8. Lower the blue lever.9. Close the window.10. Switch on the printer.11. Reload the roll, or load a new sheet see Paper handling on page 31.NOTE: If

The printer displays out of paper when paper is availableIf the roll has become loose from its core, it will not feed correctly and the printer will n

Recalibrate the paper advanceAccurate paper advance is important to image quality because it is part of controlling the properplacement of dots on the

4. Select the percentage of change from –100% to +100%. To correct light banding, decrease thepercentage.To correct dark banding, increase the percent

16 Troubleshooting print-quality issues●General advice●Print quality troubleshooting wizard●Horizontal lines across the image (banding)●Lines are too

General adviceWhen you have any print-quality problem:●To achieve the best performance from your printer, use only genuine manufacturer's supplie

Alternatively, or if you have other print quality problems, you can continue reading this chapter.Horizontal lines across the image (banding)If your p

Lines are too thick, too thin or missing1. Check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in y

1. The problem may be inherent in the image. Try to improve the image with the application youare using to edit it.2. Check that you are using appropr

The front panelYour printer's front panel is located on the front of the printer, in the center. It has the followingimportant functions:● Assist

To correct this kind of problem:1. Reseat the printheads by removing them and then reinserting them. See Remove a printheadon page 117 and Insert a pr

5. If you are using glossy paper, try changing to a different type of glossy paper.6. Align the printheads. See Align the printheads on page 168.Line

the printheads on page 168. After alignment, you may wish to reprint your job in case theproblem has been solved.5.Go to the front panel and press the

To reduce the risk of scuffs and scratches:●Handle prints carefully.● Avoid stacking prints on top of each other.●Catch your prints as they are cut fr

Clean the platen with a soft cloth. Clean each rib separately without touching the foam between theribs.Black ink comes off when you touch the printTh

Vertical lines of different colorsIf your print has vertical bands of different colors along it:1. Try using thicker paper, choosing from the recommen

6. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 160.7. Try using the color adjustment options to produce the colors you

●If you have defined a custom page size with very narrow margins, the printer may impose itsown minimal margins, clipping your image slightly. You may

A PDF file is clipped or objects are missingIn older versions of Adobe Acrobat or Adobe Reader, large PDF files could be clipped or lose someobjects w

First look at the upper part of the print (part 1). Each colored rectangle should be a uniform colorwithout any horizontal lines across it.Then look a

9. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If thepower key light is off the printer is o

4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies youwhen this is necessary, but it may be worth tryi

17 Troubleshooting ink cartridge andprinthead issues●Cannot insert an ink cartridge●Ink cartridge status messages●Cannot insert a printhead●The front-

Cannot insert an ink cartridge1. Check that you have the correct type of cartridge (model number).2. Check that the colored label on the cartridge is

4. Clean the electrical connections on the backside of the printhead with a lint free cloth. You cancarefully use a mild rubbing alcohol if moisture i

1. Turn off the printer at the front panel.2. To avoid an electric shock, switch the printer off and unplug it.3. Open the window.166 Chapter 17 Tro

4. Find the printhead drop detector beside the stored printhead carriage.5. Remove any debris blocking the printhead drop detector.6. With a dry lint

8. Plug in and switch on the printer.9. Power the printer on at the front panel.Align the printheadsPrecise alignment between printheads is essential

4. Ensure the window is closed, as a strong light source near the printer during printheadrealignment can affect alignment.5. The process takes about

Scanning errors during alignmentIf the alignment process fails, a Scanning problems message appears on the front panel. This meansthat the alignment h

18 Troubleshooting general printer issues●The printer will not start●The printer does not print●The printer seems slow●Communication failures between

The printer's internal printsThe internal prints give various kinds of information about your printer. They can be requested fromthe front panel

The printer will not startIf the printer will not start (the front panel is blank or the diagnostic LEDs are all off), you arerecommended to replace t

The printer seems slowHere are some possible explanations.●Did you set the print-quality to Best or Max Detail? Best-quality and maximum detail prints

Cannot access the HP UtilityIf you have not done so already, please read Access the HP Utility on page 27.1.From the front panel, select the Connectiv

A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes.CAUTION: If you turn the printer off before the file

●Microsoft Office features or paper saving options●Back to front printingIf you are using the HP-GL/2 and HP RTL driver, the following features are no

19 Front-panel error messagesOccasionally you may see one of the following messages appear on the front-panel display. If so,please follow the advice

Message RecommendationPDL Error: Job clipped The image is too large for the paper or for the printer. Loadlarger paper if possible, or reduce the imag

20 HP Customer Care●Introduction●HP Professional Services●HP Instant Support●HP Proactive Support●Contact HP SupportENWW 179HP Customer Care

IntroductionHP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,providing comprehensive, proven support ex

HP Care Packs and Warranty ExtensionsHP Care Packs and Warranty Extensions allow you to extend your printer's warranty beyond thestandard period.

2 Installing the software●Choose which connection method to use●Connect to a network (Windows)●Connect directly to a computer (Windows)●Uninstall the

server, and the frequency of diagnostic checks. You can also choose to run the diagnostic checks atany time. To change these settings:●In the HP Utili

21 Printer specifications●Functional specifications●Physical specifications●Memory specifications●Power specifications●Ecological specifications●Envir

Functional specificationsTable 21-1 HP 72 ink suppliesPrintheads Two inks in each printhead: gray and photo black, matte black and yellow, andmagenta

Table 21-5 Mechanical accuracy ±0.1% of the specified vector length or ±0.2 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E

Frequency 50–60 HzCurrent < 2 AConsumption < 200 WEcological specificationsThis product complies with European Union WEEE and RoHS Directives. T

GlossaryAppleTalkA suite of protocols that Apple Computer developed in 1984 for computer networking. Apple now recommendsTCP/IP networking instead.Bon

HP-GL/2Hewlett-Packard Graphics Language 2: a language defined by HP to describe vector graphics.I/OInput/Output: this term describes the passing of d

IndexAaccess control 24accessoriesorder 133account ID [T1200]requiring 24accounting 110acoustic specifications 186alertserrors 108turn on and off 23wa

form feed andcut 44, 45, 143, 144HP Utility software 174ink cartridge information 113internal prints 10modify configuration 29move paper 44PANTONE emu

displaying information 21download presets 43economical use of 48feed and cut 8jammed 141loading error messages 137maintenance 44movement 43not flat 15

© 2009 Hewlett-Packard DevelopmentCompany, L.P.2nd editionLegal noticesThe information contained herein is subjectto change without notice.The only wa

Choose which connection method to useThe following methods can be used to connect your printer.Connection type Speed Cable length Other factorsEtherne

HP Instant Support 181HP Proactive Support 181HP Start-Up Kit 180HP Support 2Knowledge Center 2printer installation 181warranty extensions 181Ttelepho

TIP: A USB connection may be faster than a network connection, but the cable is limited in lengthand it is more difficult to share the printer.NOTE: T

Connect to a network (Mac OS)You can connect your printer to a network under Mac OS X by using the following methods:●Bonjour/Rendezvous●TCP/IPNOTE: T

4. Open the Mac OS X HP Designjet Installer.5. Follow the instructions on your screen.6. The printer software is installed, including the printer driv

TCP/IP connection1. Go to your printer's front panel and make a note of the printer's URL (see Access the EmbeddedWeb Server on page 27).2.

9. Continue following the instructions on the screen. When you reach the Printer Queue Createdscreen, click Quit to exit, or Create New Queue if you w

NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cablescertified by the USB Implementor's Forum (http://www.usb.

2. Open the CD icon on your desktop.3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen touninstall the printer

3 Setting up the printer●Introduction●Paper suitability options (T1200 series only)●Turn nesting on and off (T1200 series only)●Turn usage information

IntroductionThis chapter describes various printer settings that the printer administrator may wish to control assoon as a new printer is assembled an

Table of contents1 Introduction ...

Turn nesting on and off (T1200 series only)Nesting means automatically printing images or document pages side by side on the paper whenfeasible, rathe

Turn usage information on and offThe printer can send usage information periodically by e-mail. You can request this in the followingways:● In the HP

Control access to the printerFrom the Embedded Web Server, you can select Setup > Security to control access to the printer invarious ways:● Specif

4 Personalizing the printer●Turn the printer on and off●Change the language of the front-panel display●Access the HP Utility●Access the Embedded Web S

Turn the printer on and offTIP: The printer can be left powered on without wasting energy. Leaving it on improves responsetime and overall system reli

Change the language of the front-panel displayThere are two possible ways to change the language of the front-panel menus and messages.●If you can und

You can see your printer's IP address (192.168.1.1 in this example) on the front panel's statusscreen.If you have followed these instruction

Change the front-panel display contrastTo change the contrast of the front-panel display, select the Setup menu icon , then Front paneloptions > S

You have various other options available from the Connectivity menu icon.●USB: view information about the USB connection● Jetdirect EIO: view informat

5 Paper handling●General advice●Load a roll onto the spindle●Load a roll into the printer●Unload a roll●Load a single sheet●Unload a single sheet●View

Change the sleep mode setting ... 28Turn the bu

General adviceCAUTION: Before starting a paper loading process, ensure you have enough room around theprinter, both in front and behind.CAUTION: Make

Load a roll onto the spindle1. Open the roll cover.2. Remove the black end of the spindle from the printer, then the blue end.CAUTION: Be sure to remo

5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,remove the roll, turn it 180 degrees and slide it

2. Select Paper load.3. Select the roll that you want to load.If the roll you have selected is already loaded, you have to wait while it is automatica

8. Rest the blue end of the spindle on the right side roll holder.9. With both hands, push the spindle into both roll holders at the same time.10. If

11. Insert the edge of the paper into the printer.WARNING! Do not push your fingers inside the printer's paper path.TIP: When loading the upper r

14. If the leading edge of the paper has no barcode, the front panel prompts you to select the papercategory and type.TIP: If you have loaded a paper

2. Select Unload paper.3. Select the roll that you want to unload.4. You may need to open the roll cover.Roll out of paper procedureIf the end of the

3. Select Paper load.4. Select Load sheet.5. If a roll is already loaded, you have to wait while it is automatically unloaded. In the T1200 seriesonly

7. When prompted by the front panel, insert the sheet into the cut-sheet slot on the right side of theprinter.Load your sheet aligned with the load li

Roll protection (T1200 series only) ... 62Unattended

2. Select Unload paper.3. Select Unload sheet.The sheet unloads out of the front of the printer, either catch it manually or allow it to fall in theba

Paper presetsEach supported paper type has its own characteristics. For optimum print-quality, the printer changesthe way it prints on each different

To move the paper, select the Paper menu icon and then Move paper.You can move the paper forwards by pressing the Up key on the front panel, or back

Turn the automatic cutter on and offTo turn the printer's paper cutter on or off:●From the HP Utility for Windows, select the Settings tab and ch

6 Working with two rolls (T1200 seriesonly)●The uses of a multiroll printer●How the printer allocates jobs to paper rolls46 Chapter 6 Working with t

The uses of a multiroll printerA multiroll printer can be useful in several different ways:●The printer can automatically switch between different pap

Here are some settings that might be used in typical situations:●With different paper types loaded:◦ Type is: select the paper type you require◦Source

7Printing●Create a print job●Select print quality●Select paper size●Select margins options●Print with shortcuts●Print on loaded paper●Rescale a print●

Create a print jobIn order to print something, you must send it to the printer. This constitutes a print job, which isentered into the printer's

Select print qualityThe printer has various print-quality options because best-quality printing requires some loss ofspeed, while fast printing implie

13 Maintaining the printer ...

NOTE: The paper size specified here should be the paper size in which the document was created.It is possible to rescale the document to a different s

●In the Mac OS X 10.4 PostScript Print dialog (PostScript printers): select the Finishingpanel and then Layout.●On the Embedded Web Server's Subm

You can see a list of available shortcuts; select the one that matches the kind of job you want to print.The driver options are now adjusted to suit y

Rescale a printYou can send an image to the printer at a certain size but tell the printer to rescale it to a different size(normally larger). This ma

To turn merge on, go to the front panel and select the Setup menu icon , then Printingpreferences > HP-GL/2 options > Enable merge. You can set

●On the Embedded Web Server's Submit Job page (T1200 series): select Basic settings >Print quality > Standard options > Speed.●Using the

If you have a high-resolution imageIf your image has a resolution greater than the rendering resolution (which you can see in the CustomPrint Quality

You can request printing with no margins in the following ways:●In the Windows driver dialog: select the Paper/Quality tab and press the Margins/Layou

To print crop lines with nested jobs (see Nest jobs to save roll paper (T1200 series only)on page 60), you must select a different option:●In the Embe

1. Direction of paper flow2. Nesting off3. Nesting on4. Paper saved by nestingWhen does the printer try to nest pages?When both of the following are t

Edges of objects are darker than expected ... 156Horizontal lines a

●All pages must be in one or other of the following two groups (the two groups cannot be mixed inthe same nest):◦HP-GL/2, RTL◦PostScript, PDF, TIFF, J

NOTE: If you protect a roll, then later unload the current roll and load a new one, the new rollremains protected. You are protecting the roll number,

Print type Print mode MaxDetail Optimized for Drying time Paper typesMaps Best On Images Optimal Coated,HeavyweightCoated, GlossyRenderings,photograph

8 Color management●Introduction●How colors are represented●A summary of the color management process●Color calibration●Color management from printer d

IntroductionYour printer has been engineered with advanced hardware and software features to ensurepredictable and dependable results.● Color calibrat

You can check the color calibration status of the currently loaded paper at any time by pressing theView information key on the front panel. The statu

Color management from printer driversColor management optionsThe aim of color management is to reproduce colors as accurately as possible on all devic

NOTE: This option is available only when printing an HP-GL/2, PostScript or PDF job. It will workcorrectly only when printing on plain, coated or heav

●The lightness slider simply makes the whole print lighter or darker.●The color sliders can be used to fade or emphasize each of the primary colors in

●The lightness slider simply makes the whole print lighter or darker. This slider is available in thesame window as the other grayscale controls, exce

21 Printer specifications ...

Emulation not only provides the closest match that can be achieved on your printer; it also gives clearinformation on how close the emulation is to th

●Japan Color 2001 Uncoated uses the Japan Color 2001 specification for type 4 (uncoated)paper. It is designed to produce quality separations using 310

T1200 PS options (with PostScript or PDF jobs)●Default CMYK source profile: you can choose from a selection of CMYK source profilesrecognized by the p

Color management from the front panelYou can color-calibrate the loaded paper type from the front panel by selecting the Image QualityMaintenance menu

T1200 PS options (with PostScript or PDF jobs)●Select CMYK source profile: you can choose from a selection of CMYK source profilesrecognized by the pr

9 Practical printing examples●Print a draft for revision with the correct scale●Print a project●Print a presentation●Print and scale from Microsoft Of

Print a draft for revision with the correct scaleThis section demonstrates how to print a draft for revision with the correct scale from Adobe Acrobat

3. Press the Properties button and then select the Paper/Quality tab.4. Choose whatever Document Size and Print Quality you want to use. If you want t

6. Click OK, and check that the print preview in the Print dialog box seems correct.Print a projectThis section demonstrates how to print a project fr

2. In the Print dialog box, check the Use HP Instant Printing box. You can select your printer andpaper size here, or in the next window.3. Ensure tha

1Introduction●Safety precautions●HP Start-Up Kit●Using this guide●Printer models●The printer's main features●The printer's main components●T

2. In the Welcome box, click Next.3. Select the DWF files to print, then click Next.4. Use the Shift key if you want to select multiple files to confi

5. In the Print dialog box, check the Use HP Instant Printing box. You can select your printer andpaper size here, or in the next window.6. Ensure tha

8. Save or start the batch print job.Using HP Instant Printing● Make sure Use HP Instant Printing has been selected. To print, click the Print icon in

Using AutoCAD1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than themodel.2. Click the Plot icon at the top of

4. You can see further options by pressing the circular button in the lower right corner of thewindow.NOTE: The Quality option here does not refer to

6. Select the Device and Document Settings tab, and press the Custom Properties button.7. In the Paper/Quality tab, check the Show preview before prin

9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Pressthe Margins/Layout button and select Clip conten

12. When you have pressed the OK button in the Plot window, the printer will construct a printpreview (T1200 series only).Using the Embedded Web Serve

●TIFF (T1200 PS only)●JPEG (T1200 PS only)● HP-GL/2●RTLNOTE: When you print to a file, the file should be in one of the above formats, but its name ma

2. Click the Plot icon at the top of the window.3. Ensure that the correct printer is selected, then press the Properties button.4. Select the Device