Hp LaserJet 3200 All-in-One Printer series User Manual download pdf (Page 159)

EN Resolving fax problems 157

Faxes do not

print as

expected.

The Receive to PC option might be

selected.

Turn off the Receive to PC option in the

HP LaserJet Device Configuration tool:

1 Click Start, point to Programs, point

to HP LaserJet 3200, point to Tools,

and then click HP LaserJet Device

Configuration.

2 Click the Fax tab, and then click the

Receive tab.

3 Clear the Receive to PC check box,

and then click OK.

Faxes routed to

the computer

are being

received by the

product

instead.

The computer could be turned off.

The Receive to PC option might be

turned off.

Check that the computer is turned on and

that the power cord is securely connected

to the product and plugged into a live

electrical outlet.

Turn on the Receive to PC option in the

HP LaserJet Device Configuration tool:

1 Click Start, point to Programs, point

to HP LaserJet 3200, point to Tools,

and then click HP LaserJet Device

Configuration.

2 Click the Fax tab, and then click the

Receive tab.

3 Select the Receive to PC check box,

and then click OK.

Faxes are

transmitting or

being received

very slowly.

You might be sending or receiving a very

complex fax, such as one with many

graphics.

The receiving fax machine might have a

slow modem speed.

The resolution at which the fax was sent

or is being received is very high. A higher

resolution typically results in better quality,

but also requires a longer transmission

time.

If there is a poor phone line connection,

the product and the receiving fax machine

slow down the transmission to adjust for

errors.

Complex faxes take longer to be sent or

received.

The product only sends the fax at the

fastest modem speed the receiving fax

machine can use.

If you are receiving the fax, call and ask

the sender to lower the resolution and

resend the fax.

If you are sending, lower the resolution

and resend the fax. See “Adjusting the

resolution for the current job” on page 62

to change the current resolution setting or

“Changing the default contrast and

resolution for outgoing faxes” on page 81

to check the default setting. The current

resolution setting overrides the default.

Hang up and resend the fax.

Have the phone company check the

phone line.

Problem Cause Solution

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