Hp LaserJet 3200 All-in-One Printer series User Manual Page 151
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- Table of contents
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EN Resolving fax problems 149
Resolving fax problems
See the following sections to troubleshoot general fax issues, as well
as issues that might occur when sending or receiving a fax:
l Fax setup checklist
l General fax problems
l Sending fax problems
l Receiving fax problems
Fax setup checklist
Use the following checklist to help you define what is causing any
faxing problems you might be encountering.
Using the phone cord supplied with the product?
This product has been tested with the supplied phone cord to meet
RJ 11 specifications.
Is the Fax/Phone line connector seated into the back
of the product?
Does the Fax/Phone line connector securely fit into the back of
product?
Gently pull on the Fax/Phone line connector to make sure that it is
well-seated into the product.
Is the telephone wall jack working properly? (dial tone
at wall jack)
Verify that a dial tone exists by attaching a single line phone to the
wall jack. Can you hear a dial tone, and can you call out?
- LaserJet 1
- Copyright and License 4
- Trademark Credits 5
- Contents 7
- 4 Faxing 8
- 5 Printing 9
- 6 Copying 9
- 7 Scanning 10
- Appendix A Specifications 11
- Glossary 12
- About This Guide 13
- Getting to Know the 15
- Main Menu Submenu 22
- Identifying hardware parts 23
- Selecting print media 25
- Print media sizes 26
- Loading print media 28
- To load special items 29
- Loading media to be printed 30
- EN Loading print media 29 31
- Selecting the output path 33
- (Mac OS) 37
- Managing General 39
- Default Settings, Logs 39
- DEFAULT PAPER SIZE, and then 40
- LETTER, LEGAL, or A4 40
- Changing sound volume 41
- To change the alarm volume 42
- Common Settings 43
- Language 43
- RESTORE DEFAULTS 43
- Managing logs and reports 44
- Printing the fax activity log 45
- FAX ACTIVITY LOG 46
- Printing a fax call report 47
- SPEED DIAL REPORT, and then 49
- Printing the block fax list 50
- Printing a PCL font list 51
- Printing all fax reports 52
- SERVICE and press ENTER/MENU 53
- PRINT T.30 TRACE and press 53
- Sending faxes 56
- To send a fax 57
- EN Sending faxes 57 59
- FAX FUNCTIONS and then press 61
- 1 for A.M. or select 2 for 61
- Redialing manually 62
- To adjust the contrast 63
- To adjust the resolution 64
- Resolution options 64
- Sending faxes 63 65
- Canceling the current fax job 66
- Receiving faxes 67
- Reprinting faxes 68
- FAX SETTINGS and then press 69
- SPEED DIALS 73
- INDIVIDUAL SETUP 73
- ADD INDIVIDUAL 73
- EDIAL/PAUSE 75
- Programming group-dial codes 76
- To delete group-dial codes 77
- Using Manual Dial 79
- Using dialing characters 80
- Changing the date and time 81
- DEFAULT CONTRAST 83
- Inserting a dial prefix 86
- To change detect dial tone 87
- Using fax forwarding 89
- (polling) 90
- Clearing faxes from memory 91
- ANSWER MODE 92
- AUTOMATIC or MANUAL and then 92
- What is ring pattern service? 93
- How do I get the service? 93
- ANSWER RING PATTERN and then 94
- Enabling an extension phone 95
- Setting error correction 99
- Faxing using the software 100
- STOP RECEIVE TO PC, and then 101
- 102 Chapter 4 - Faxing EN 104
- Printing 105
- Printer drivers 106
- EN Printer drivers 105 107
- Printer tasks 108
- To print on letterhead 109
- To print on envelopes 110
- Printing on special media 111
- To print on special media 112
- Stopping a print job 113
- EN Printer tasks 113 115
- Creating and using watermarks 116
- Printer settings 117
- Printing Tips 119
- Tips for printing labels 120
- Introduction 121
- Copying tasks 122
- Making color copies 124
- To adjust the copy quality 125
- To reduce or enlarge copies 126
- Default Copy Settings 127
- DEFAULT COLLATION 130
- EN Default Copy Settings 129 131
- NTER/MENU 131
- 130 Chapter 6 - Copying EN 132
- Scanning 133
- Scanning basics 134
- Starting a scan 135
- Working with scanned items 138
- Zoom Out mode 139
- About OCR software 140
- Using the Scan key to scan 141
- CAN key on the device 142
- 146 Chapter 7 - Scanning EN 148
- Problem Solving and 149
- Product Maintenance 149
- Resolving fax problems 151
- Phone company services: 152
- EN Resolving fax problems 151 153
- TOP/CLEAR 154
- Problem Cause Solution 156
- Receiving fax problems 157
- Resolving fax problems 157 159
- Resolving printing problems 161
- Resolving copying problems 166
- Resolving scanning problems 168
- Resolving paper feed problems 172
- Light print (partial page) 185
- Light print (entire page) 185
- Edges of image not printing 186
- Dropouts 186
- Faded print or white streaks 187
- Stains or smudges 188
- Repeating image 189
- Repeating defects 189
- Toner smear 190
- Loose toner 190
- Page skew 191
- Gray background 191
- Misformed characters 192
- Vertical white lines 193
- White spots on black 193
- Curl or wave 194
- Black page 194
- Blank pages 195
- Wrinkles or creases 195
- Tire tracks 196
- Message Cause Solution 197
- TOP/CLEAR key was pressed to 198
- NTER/MENU to resume the job 199
- AX/SEND 200
- NTER/MENU to clear the error 201
- TOP/CLEAR to cancel the job 201
- NTER/MENU to continue the 202
- TOP/CLEAR for seven 203
- Common Macintosh problems 204
- Problems in the Chooser 205
- Printing errors 206
- USB problems 206
- Common Macintosh problems 205 207
- Selecting an alternate PPD 208
- Renaming the printer driver 209
- Resolving PostScript Errors 209
- To reset the product 211
- Uninstalling the software 212
- IN CLEANING MODE until this 214
- Cleaning the scanner path 215
- EN Product Maintenance 215 217
- Recalibrating the scanner 218
- EN Product Maintenance 217 219
- Product Maintenance 219 221
- Using Memory (DIMMs) 222
- EN Product Maintenance 221 223
- Testing the DIMM installation 224
- Removing DIMMs 225
- EN Product Maintenance 225 227
- Specifications 229
- Product specifications 230
- Faxing specifications 231
- Printing specifications 231
- Copying specifications 232
- Scanning specifications 232
- Paper specifications 233
- Transportation 235
- Laser safety statement 235
- FCC regulations 236
- FCC part 68 requirements 237
- IC CS-03 requirements 239
- Declaration of conformity 241
- Canadian DOC regulations 242
- Material safety data sheet 245
- Battery Specifications 245
- Service and Support 247
- Information 247
- Obtaining hardware service 249
- Returning the unit 249
- Service information form 250
- Software license agreement 251
- HP Customer Care 253
- Sales and Service Offices 255
- Finland France 256
- Germany Greece 256
- Hong Kong SAR Hungary 256
- Israel Italy 256
- Korea México 256
- New Zealand Norway 257
- Poland Portugal 257
- Russian Federation Singapore 257
- Spain Sweden 258
- Switzerland Ukraine 258
- United Kingdom 258
- Ordering parts 259
- Ordering software 261
- Glossary 263
- 270 Chapter - Glossary EN 272
- Index 271 273
- 272 Index EN 274
- Index 273 275
- 274 Index EN 276
- Index 275 277
- 276 Index EN 278
- Index 277 279
- 278 Index EN 280
- Index 279 281
- 280 Index EN 282
- Index 281 283
- 282 Index EN 284
- Index 283 285
- 284 Index EN 286
- Copyright2002 288
- Hewlett-Packard company 288
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