
Type of jam Procedure
13.XX.YY JAM ABOVE TOP OUTPUT BIN
13.XX.YY JAM IN TOP COVER
AREA 2:
13.XX.YY FUSER AREA JAM
13.XX.YY FUSER WRAP JAM
13.XX.YY TRANSFER AND FUSER JAM
See AREA 2 and AREA 3: Clear jams in the fuser area and the
transfer area on page 204.
AREA 4:
13.XX.YY JAM IN RIGHT DOOR
See AREA 4: Clear jams in the duplex area on page 208 (for
the HP Color LaserJet CP6015dn, x, and xh models only)
AREA 5:
13.XX.YY JAM IN TRAY 2
13.XX.YY TRANSFER AREA JAM
See AREA 5: Clear jams in Tray 2 and the internal paper path
on page 211.
AREA 6:
13.XX.YY JAM IN TRAY 1
See AREA 6: Clear jams in Tray 1 on page 214.
AREA 7:
13.XX.YY JAM IN TRAY 3
13.XX.YY JAM IN TRAY 4
13.XX.YY JAM IN TRAY 5
13.XX.YY JAM IN LOWER RIGHT DOOR
13.XX.YY JAM IN INPUT ACCESSORY
See AREA 7: Clear jams in optional Trays 3, 4, and 5
on page 219
AREA 8:
13.XX.YY JAM IN LEFT ACCESSORY
13.XX.YY JAM INSIDE TOP DOOR
See
AREA 8: Clear jams in the optional finishing devices
on page 222.
AREA 1: Clear jams in the output bin
1. If jammed paper is visible in the output bin, gently pull the paper to remove it.
202 Chapter 12 Solve problems ENWW
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