Hp Color LaserJet CP6015 Printer series User Manual

CP6015nCP6015dnCP6015deCP6015x CP6015xhHP Color LaserJet CP6015 Series PrintersUser Guide

sRGB ... 135Print in four

Size Dimensions Tray 1 Tray 2 Trays 3, 4, 5Custom 99 x 140 mm to 320 x 457 mm (4 x 5.5to 12.6 x 18 in)3 1Tray automatically detects paper size.2Stand

Size Dimensions Stacking2Angledstaple (left-angled)Angledstaple (right-angled)Two staples(top or side)Folding Saddle stitchA4 210 x 297 mm (8.27x 11.6

Size Dimensions Stacking2Angledstaple (left-angled)Angledstaple (right-angled)Two staples(top or side)Folding Saddle stitchBanner (99 to 320 x up to91

Supported paper typesTable 7-4 Tray 1 paper informationType Specifications Quantity Driver settings Paper orientationPaper and cardstock,standard siz

Type Specifications Quantity Driver Settings Paper orientationHeavy 0.13 mm (0.005 in)thickMaximum stack height:54 mm (2.1 in)Light glossy, glossy, or

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Load paper and print mediaYou can load different media in the trays and then request media by type or size by using the controlpanel.Load Tray 1CAUTIO

Print envelopesIf your software does not automatically format an envelope, specify Landscape for page orientation inyour software program or printer d

2. Adjust the paper-width guide by squeezing the adjustment latch and sliding the guide to the sizeof the paper being used.3. Adjust the paper-length

4. Load paper into the tray face up. Check the paper to verify the guides lightly touch the stack, butdo not bend it.NOTE: To prevent jams, do not ove

Determine the current firmware version ... 170Download new firmware from the H

●SRA3 (Trays 3, 4, or 5 only)●B5 (ISO)●RA4●SRA4●8K 270 x 390 mm●16K 195 x 270 mm●8K 260 x 368 mm●16K 184 x 260 mm●8K 273 x 394 mm●16K 197 x 273 mmCAUT

3. Slide the tray into the product. The control panel shows the tray type and size configuration. Tospecify custom dimensions, or if the type is not c

●For SRA3-sized paper, rotate the lever all the way to the left.●For A3- or 11x17-sized paper, rotate the lever down into the center position.●For RA3

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

Configure a tray by using the Paper Handling menuYou can also configure the trays for type and size without a prompt from the product.1. Press Menu.2.

●The product assumes that the second and all subsequent pages are of the same media type asthe first page.●This is the second-fastest mode, and is use

Choose an output locationStandard output binThe product has a standard output bin for printed pages. When you send print jobs to the product from a co

Folding Single-sheet print jobs can be automatically folded in the center.Job offset Each copy of a job is shifted to one side in the output bin in or

Figure 7-2 3–bin stapler/stacker accessory dimensions1104.9 mm (43.5 in)615 mm(24.25 in)406 mm(16 in)635 mm(25 in)1626 mm(64 in)54 kg119 lbFigure 7-3

Figure 7-4 Booklet maker finisher dimensions1104.9 mm (43.5 in)635 mm(25 in)615 m m(24.25 in)406 mm(16 in)1626 mm(64 in)75 kg165.3 lbConfigure the

Envelopes jam or will not feed in the product ... 234Output is curled or wrinkled ...

Select the operating mode in the printer driver (Windows)1. Click the Start button, point to Settings, and then click Printers (for Windows 2000) or P

8 Use product features●Economy settings●Use the stapler●Use job storage features●Banner printing●Print photos or marketing material●Print weatherproof

Economy settingsYou can adjust economy settings from the control panel or from the embedded Web server (EWS).Sleep delayThe adjustable sleep mode feat

Set the wake time1. Press Menu.2. Press the down arrow to highlight CONFIGURE DEVICE, and then press the checkmark button.3. Press the down arrow to

Use the staplerThe automatic stapler is only available with the optional HP 3-bin Stapler/Stacker or HP booklet Maker/Finisher Accessory.Print jobs ca

A4LTRA4LTRA4LTRA4 R, LTR R A4 R, LTR RLGL, B4 LGL, B4A3, 11x17LGL, A3, 11x17, B4A3, 11x17If the correct paper size or orientation is not used, the pri

Staple print jobsSelect the stapler in the printer driver for printed jobs (Windows)1. Select Print from the File menu of your software program.2. Sel

Use job storage featuresThe following job-storage features are available for print jobs:●Proof and hold jobs: This feature provides a quick and easy w

Print a proof and hold job1. Press Menu.2. Press the down arrow to highlight RETRIEVE JOB, and then press the checkmark button .3. Press the down ar

Use the personal job featureUse the personal job feature to specify that a job is not printed until you release it. Your job will be storedon the prod

Appendix B Service and supportHewlett-Packard limited warranty statement ...

Use the Quick Copy featureThe Quick Copy feature prints the requested number of copies of a job and stores a copy on the producthard disk. Additional

5. Press the down arrow to highlight DELETE, and then press the checkmark button .6. Press the checkmark button to delete the job.Use the stored j

Banner printingThe product allows printing of banner-sized paper from Tray 1. You can print banners from 457 mm (18in) to 915 mm (36 in) in length and

Print photos or marketing materialYou can use the HP Color LaserJet CP6015 Series printer to print high-quality color photos, marketingand sales mater

3. If the correct size is displayed, press the checkmark button to accept the size, or press the upor down arrow to choose a different paper size

Print weatherproof maps and outdoor signsYou can use the HP Color LaserJet CP6015 Series to print durable, waterproof maps, signs, or menusby using HP

Set the duplex alignmentFor duplexed documents such as brochures, set the registration for the tray before printing to ensurethat the front and back o

9Print tasks●Cancel a print job●Use features in the Windows printer driverENWW 123

Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print

Use features in the Windows printer driverOpen the printer driverHow do I Steps to performOpen the printer driver On the File menu in the software pro

Non-volatile memory ... 280Hard-disk-drive memory ...

How do I Steps to performRemove red-eye occurrences from printed photos. In the Print Quality area, click Remove red eye.Adjust the gloss level on pri

How do I Steps to performSelect staple options Select a stapling option from the Staple drop-down list.Select an output bin Select an output bin from

How do I Steps to performTurn off color printing and use only shades of gray. In the Color Options area, click Grayscale.Change the way that colors ar

10 Use color●Manage color●Match colors●Advanced color useENWW 129

Manage colorSetting color options to Automatic typically produces the best possible print quality for the most commonprinting requirements. However, f

NOTE: Some software programs convert text or graphics to bitmap images. In these cases, settingthe color options for photographs also affects how text

RGB Color (Color Themes)You can change RGB Color settings from the printer-driver. For more information on accessing theprinter driver, see Set color

Match colorsThe process of matching product output color to your computer screen is quite complex because printersand computer monitors use different

vary depending on paper type and the software program used. For more details on how to use the colorsamples, go to www.hp.com/support/cljcp6015.Use th

Advanced color useHP ImageREt 4800HP ImageREt 4800 print technology is a system of innovative technologies developed exclusively byHP to deliver super

1 Product basics●Product comparison●Product features●Product walkaroundENWW 1

should be adapted to the HP Color LaserJet CP6015 Series. Select the appropriate color input profilefrom the printer driver.●Default CMYK+. HP CMYK+ t

11 Manage and maintain the product●Information pages●HP Easy Printer Care●Embedded Web server●Use HP Web Jetadmin software●Security features●Set the r

Information pagesInformation pages provide details about the product and its current configuration. Use the followingprocedure to print the informatio

HP Easy Printer CareOpen the HP Easy Printer Care softwareUse one of the following methods to open the HP Easy Printer Care software:●On the Start men

Section OptionsSupport tabProvides links to support information●Device Status section: This section shows product-identification informationand the pr

Section OptionsNOTE: This item is available only forHP color products that support ColorAccess Control.NOTE: This item is available from theOverview a

Embedded Web serverUse the embedded Web server to view product status, configure product network settings, and tomanage printing functions from your c

Embedded Web server sectionsTab or section OptionsInformation tabProvides product, status, andconfiguration information●Device Status: Shows the produ

Tab or section Options●Wake Time: Allows you to set or edit a wake time for the product to become ready.●Restrict Color: Allows you to permit or restr

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Product comparisonTable 1-1 Product modelsModel FeaturesHP Color LaserJet CP6015n●100-sheet multipurpose input tray (Tray 1)●500-sheet input tray (Tr

Security featuresThis section explains important security features that are available for the product:●Secure the embedded Web server●Secure Disk Eras

stored on a system RAM disk (if one is used). This feature does not impact data that is stored on theflash-based system boot RAM.Changing the Secure D

Set the real-time clockUse the real-time clock feature to set the date and time settings. The date and time information isattached to stored print, so

5. Press the down arrow to highlight TIME FORMAT, and then press the checkmarkbutton .6. Select the appropriate TIME FORMAT, and then press the chec

Manage suppliesUse genuine HP print cartridges for the best printing results.Print-cartridge storageDo not remove the print cartridge from its package

Replace suppliesWhen you use genuine HP supplies, the product automatically notifies you when supplies are nearlydepleted. The notification to order s

Approximate replacement intervals for suppliesThe following table lists the estimated replacement intervals for supplies and the control panel message

Replace print cartridges1. Grasp the grips on the sides of the front door and pull down to open.2. Grasp the handle of the used print cartridge and pu

6. Hold both sides of the cartridge and shake up and down 5-6 times.7. Align the print cartridge with its slot and insert the print cartridge until it

The product uses four colors and has a different image drums for each color: black (K), magenta (M),cyan (C), and yellow (Y).Replace an image drum whe

Product featuresTable 1-2 FeaturesSpeed and throughput●Print up to 40 pages per minute (ppm) on letter-size paper and 41 ppm on A4-sizepaper.●Less th

5. Remove the new image drum from its protective bag.NOTE: Store protective bag in a secure place for future use.NOTE: Do not shake the image drum.NOT

Install memoryYou can install more memory for the product by adding a dual inline memory module (DIMM).CAUTION: Static electricity can damage DIMMs. W

3. Locate the black formatter pressure release tabs on the formatter board in the rear of the product.4. Gently press the black tabs toward each other

6. If you are adding a DIMM to slot 2, locate the hard disk release tab on the bottom of the formatterboard, and then pinch the tab to release the end

11. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at anangle and firmly press the DIMM into the slot until

15. Reconnect the power cable and interface cables, and turn the product on.16. To enable the new memory, see the following section.Enable memory for

Install an HP Jetdirect or EIO print server card or EIO hard diskThis product is equipped with two external I/O (EIO) slots. You can install an additi

3. Locate an open EIO slot. Loosen and remove the two retaining screws holding the cover for theEIO slot, and then remove the cover. You will not need

6. Reconnect the power cable and remaining interface cables, and turn the product on.7. Print a configuration page. An HP Jetdirect configuration page

2. Push up to on the staple cartridge to remove it from the booklet maker or stapler/stacker.3. Insert the replacement staple cartridge unit into the

The paper size range for automatic duplex printing is 175 mm to 320 mm (6.9to 12.6 inches) x 210 mm to 457 mm (8.3 to 18 inches). The media weightrang

Replace saddle stitch staple cartridges in the booklet maker1. Open the front door of the booklet maker.2. Grasp the blue handle and pull the staple c

5. Unpack the new cartridges and remove the plastic packing lock from each one.6. Hold the new cartridges so that the arrows on the cartridges align w

9. Close the front door of the booklet maker.168 Chapter 11 Manage and maintain the product ENWW

Clean the productOver time, particles of toner and paper accumulate inside the product. This can cause print-qualityproblems during printing. Cleaning

Upgrade the firmwareThe product has remote firmware update (RFU) capability. Use the information in this section to upgradethe product firmware.Determ

ftp://192.168.0.90.4. Locate the downloaded .RFU file for the product.5. Drag and drop the .RFU file onto the PORT icon in the browser window.NOTE: Th

Use HP Web Jetadmin to upgrade the firmwareThis procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. SeeUse HP W

Upgrade the HP Jetdirect firmwareThe HP Jetdirect network interface in the product has firmware that can be upgraded separately fromthe product firmwa

174 Chapter 11 Manage and maintain the product ENWW

12 Solve problems●Solving general problems●Control-panel message types●Control-panel messages●Jams●Paper-handling problems●Understand lights on the fo

Environmental features●Sleep setting saves energy●High content of recyclable components and materialsSecurity features●Secure Disk Erase●Security lock

Solving general problemsIf the product is not responding as expected, complete the steps in the following checklist, in order. Ifthe product does not

Mac OS X: Open Print Center, (or Printer Setup Utility for Mac OS X v. 10.3), and double-clickthe line for the HP Color LaserJet CP6015.8. Verify that

Automatic neutral calibrationThe product can be set up to periodically perform an automatic calibration that adjusts the toner mixturein order to opti

Control-panel message typesFour types of control-panel messages can indicate the status of or problems with the product.Message type DescriptionStatus

Control-panel messagesTable 12-1 Control-panel messagesControl panel message Description Recommended action10.32.00 Unauthorized SupplyFor help press

Control panel message Description Recommended action13.12.XX JAM IN LEFT ACCESSORY There is a paper jam in third-party outputaccessory.1. Follow the o

Control panel message Description Recommended action13.JJ.NT JAM IN TRAY 1 A jam has occurred in Tray 1. 1. Clear all paper from Tray 1.2. Press the c

Control panel message Description Recommended actionIf the message persists, contact HP Supportat www.hp.com/support/cljcp6015.40 BAD EIO X TRANSMISSI

Control panel message Description Recommended actionSee Jams on page 200 for moretroubleshooting information.48.01 TRANSFER UNIT ERRORFor help press

Control panel message Description Recommended action58.XX ERROR To continue turn off then on A temporary printing error has occurred. Turn the product

Product walkaroundFront viewHP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJetCP6015de412 3567891 Control-panel display2 Out

Control panel message Description Recommended actionTo continue press (Checkmarkbutton).functions might occur if an error occurred inpermanent stora

Control panel message Description Recommended actionCARD SLOT FILE OPERATION FAILEDTo clear press (Checkmark button)A PJL file system command attempt

Control panel message Description Recommended actionIf error persists, contact an HP-authorizedservice or support provider. See theHP support flyer, o

Control panel message Description Recommended actionEXTERNAL DEVICE INITIALIZING The external paper handling device isinitializing.No action is necess

Control panel message Description Recommended action3. Install or adjust roller unit.4. Close the transfer access panel.5. Close the right door.INSTAL

Control panel message Description Recommended actionLOAD TRAY 1 [Type] [Size]To continue press (Checkmarkbutton)For help press (Help button)Tray 1 i

Control panel message Description Recommended actionMoving solenoid and motorTo exit press STOPThe solenoid and a motor are moving as partof a compone

Control panel message Description Recommended actionORDER STAPLE CARTRIDGETo continue press (Checkmarkbutton)The staple cartridge has reached the low

Control panel message Description Recommended actionTo continue press (Checkmarkbutton)PROCESSING DUPLEX JOBDo not grab paper until job completesPap

Control panel message Description Recommended actionimage drum of the same color are notremoved.To exit press the Stop button.REPLACE <COLOR> CA

HP Color LaserJet CP6015x121 Lower right door2 Tray 3 (500-sheet input tray)HP Color LaserJet CP6015xh121 Lower right door2 Trays 3, 4, and 5 (500-she

Control panel message Description Recommended actionReplace roller kit.1. Open the right door.2. Open the transfer access panel.3. Replace roller kit.

Control panel message Description Recommended action6. Close the transfer access panel.7. Close the right door.REPLACE TRANSFER KITFor help press (He

Control panel message Description Recommended actionRotating <color> MotorTo exit press STOPA component test is in progress; thecomponent select

Control panel message Description Recommended actionUSB STORAGE <X> NOT FUNCTIONALFor help press (Help button)A parameter in the USB storage is

JamsCommon causes of jamsThe product is jammed.CauseSolutionThe paper does not meet specifications. Use only paper that meets HP specifications. See S

Jam locationsUse this illustration to identify locations of jams. In addition, instructions appear on the control panel todirect you to the location o

Type of jam Procedure13.XX.YY JAM ABOVE TOP OUTPUT BIN13.XX.YY JAM IN TOP COVERAREA 2:13.XX.YY FUSER AREA JAM13.XX.YY FUSER WRAP JAM13.XX.YY TRANSFER

2. Open the right door.3. If paper has jammed as it enters the output bin, gently pull the paper to remove it.4. Close the right door.ENWW Jams 203

AREA 2 and AREA 3: Clear jams in the fuser area and the transfer areaCAUTION: The fuser can be hot while the product is in use. Wait for the fuser to

4. Close the transfer-access panel.5. Open the fuser jam access door above the fuser and remove any paper that is visible. Then closethe fuser jam acc

Back view121 Interface ports2 Lock lever for additional input bins (HP Color LaserJet CP6015x and HP Color LaserJet CP6015xh only)8 Chapter 1 Produc

b. Rotate the fuser-release levers down to open them.c. Grasp the fuser handles and pull straight out to remove the fuser.CAUTION: The fuser weighs 5

e. Close both fuser jam-access doors and align the fuser with the arrows on the product. Pushthe fuser completely into the printer.f. Rotate the fuser

7. Close the right door.AREA 4: Clear jams in the duplex areaNOTE: This procedure is for the HP Color LaserJet CP6015dn, de, x, and xh models only.1.

3. Check for jammed paper inside the product. Open the right door.4. If paper is jammed below the duplexing unit, gently pull the paper downward to re

6. Lift the paper-feed cover on the inside of the right door. If jammed paper is present, gently pull thepaper straight out to remove it.127. Lift the

9. Close the transfer-access panel.10. Close the right door.AREA 5: Clear jams in Tray 2 and the internal paper path1. Open the right door.ENWW Jams 2

2. Lift the green handle on the transfer-access panel and open the panel.123. Gently pull the paper out of the paper path.4. Close the transfer-access

5. Open Tray 2 and make sure that the paper is stacked correctly.6. Pull the tray completely out of the product by pulling and lifting it up slightly.

9. Close the tray.10. Close the right door.AREA 6: Clear jams in Tray 1NOTE: Even if jammed paper is visible in Tray 1, clear the jam from the inside

1. Open the right door.NOTE: When clearing jams of long paper (11 x 17, 12 x 18, A3, and banners), it may be necessaryto cut or tear the jammed paper

Interface portsThe product has up to 4 ports (2 standard) for connecting to a computer or a network. The ports are atthe left, rear corner of the prod

3. If paper has entered the internal paper path, lift the green handle on the transfer-access panel andopen the panel.124. Gently pull the paper out o

6. Close the right door.Clear jams when printing bannersIf a paper jam occurs while printing with banner paper, gently pull the paper forward through

2. Lift the green handle on the transfer-access panel and open the panel.123. Gently pull the paper out of the paper path4. Close the transfer-access

5. Close the right door.AREA 7: Clear jams in optional Trays 3, 4, and 51. Open the right door.2. If paper is visible in the paper-input area, gently

3. Close the right door.4. Open the lower right door.5. Gently pull the jammed paper to remove it.220 Chapter 12 Solve problems ENWW

6. Open the tray that is indicated in the control-panel message, and make sure that the paper isstacked correctly.7. Close the tray.8. Close the lower

AREA 8: Clear jams in the optional finishing devicesClear jams in the output-accessory bridge1. Lift the latch on the top cover of the output-accessor

2. Remove jammed paper from the output bin or from the inside of the finishing device.1233. Close the top cover of the finishing device.ENWW Jams 223

4. Lift the swing guide panel in the output bin. If you can see any jammed paper, gently pull it out.Clear jams in the booklet maker1. If the paper is

4. Push the lower delivery guide to the right, and remove any jammed paper.125. The positioning knob is the smaller, green dial on the right. Turn the

10 Chapter 1 Product basics ENWW

Clear staple jamsClear staple jams in the main staplerThe HP 3-bin Stapler/Stacker and the HP Booklet maker/Finisher Accessory each have a main staple

5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.6. Reinsert the staple cartridge into the finishing device, a

2. Push the upper delivery guide to the right, and remove any jammed paper.123. Grasp the blue handle for the stapler carriage and pull it straight ou

5. Check each staple cartridge for jammed staples.a. On each staple cartridge, press down on the green plastic tabs while lifting the jam clearancepla

7. Push the staple carriage back into the booklet maker.8. Close the front door of the booklet maker.Jam recoveryThis product provides a jam recovery

Paper-handling problemsUse only paper that meets the specifications outlined in the HP LaserJet Printer Family Print MediaGuide.Product feeds multiple

Product pulls from incorrect trayCauseSolutionThe paper size is not configured correctly for the input tray. Print a configuration page or use the con

Paper does not feed from Tray 2, 3, 4, or 5CauseSolutionthe printer driver has been configured to recognize the optionaltrays.An optional tray is inco

Envelopes jam or will not feed in the productEnvelopes jam or will not feed in the productCauseSolutionEnvelopes are loaded in an unsupported tray. On

Product will not duplex or duplexes incorrectlyProduct will not duplex (print 2-sided jobs) or duplexes incorrectlyCauseSolutionYou are trying to dupl

2 Control panel●Use the control panel●Control panel menus●Menu hierarchy●Show Me How menu●Retrieve job menu●Information menu●Paper handling menu●Confi

Understand lights on the formatterThree LEDs on the formatter indicate that the product is functioning correctly.121 Heartbeat LED2 HP Jetdirect LEDsH

Solve image quality problemsThis section helps you define print quality problems and what to do to correct them. Often print qualityproblems can be ha

(0)(40mm)(36mm)(50mm)(71mm) (94mm)(144mm)(148mm)(82mm)36 mm Developer roller in an image drum.The print quality defect will be in one of the four imag

144 mm Pressure roller in the fuser (fuser kit).148 mm Fusing roller in the fuser (fuser kit).To identify if the image drum is the problem, insert an

If following the procedures do not improve print quality, go to www.hp.com/support/cljcp6015.Use supported paperUsing unsupported paper or other media

6. Select the paper type that best matches the paper that is loaded in the product.Use the table below to help select the best type in the driver. The

A CLEANING message appears on the product control panel display while the cleaning is taking place.In order for the cleaning page to work correctly, p

Clean the registration second transfer assembly1. Open the right door.2. Locate and remove the cleaning brush.3. Lift the green handle on the transfer

4. Clean the media sensor with the cleaning brush.5. Close the transfer access panel, and replace the cleaning brush in its holder.6. Close the right

Use manual print modesTry the following manual print modes to see if they solve the image quality problems. These options canbe found in the Optimize

Use the control panelThe control panel has a text display that provides access to all product functions. Use the buttons andnumeric keypad to control

●PRE-ROTATION: Turn this feature ON if horizontal streaks appear on pages. Using this featureincreases the warm-up time for the device.●TRACKING CONTR

Performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that the se

Solve network connectivity problemsIf the product is having problems communicating with the network, use the information in this section toresolve the

Verify communication over the networkIf the HP Jetdirect configuration page shows an IP address for the product, use this procedure to verifythat you

Product software problemsProblem SolutionA printer driver for the product is not visible in the Printer folder●Reinstall the product software.NOTE: Cl

Solve common Macintosh problemsThis section lists problems that can occur when using Mac OS X.Table 12-2 Problems with Mac OS XThe printer driver is

The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.CauseSolution, where <lang>

When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.CauseSolutionTh

254 Chapter 12 Solve problems ENWW

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 255

Interpreting control panel indicator lightsIndicator On Off FlashingReady(green)Product is online (able toaccept and process data).Product is offline

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories:●Order directly from HP●Order throug

Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP Color LaserJet

Item Description Part numberImage fuser kit 220 volt CB458ARoller kit CB459AImage transfer kit CB463ACables and interfacesItem Description Part nu

B Service and supportHewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Color LaserJet CP6015 Series product One-year

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OROTHERWISE. Some countries/regions, states or provinces do not all

Print cartridge and image drum limited warrantystatementThis HP product is warranted to be free from defects in materials and workmanship.This warrant

Color LaserJet Fuser Kit, Transfer Kit, and Roller KitLimited Warranty StatementThis HP product is warranted to be free from defects in materials and

Customer self repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

Availability of support and serviceAround the world, HP provides a variety of service and support options for purchase. Availability of theseprograms

Control panel menusYou can perform most routine printing tasks from the computer through the printer driver or softwareapplication. This is the most c

266 Appendix B Service and support ENWW

C Product specifications●Physical specifications●Electrical specifications●Acoustic specifications●Environmental specificationsENWW 267

Physical specificationsTable C-1 Product dimensionsProduct Height Depth Width Weight1HP Color LaserJet CP6015n 580 mm(22.8 inches)635 mm (25 inches)

Electrical specificationsWARNING! Power requirements are based on the country/region where the product is sold. Do notconvert operating voltages. This

Acoustic specificationsTable C-5 Sound power and pressure level1 (HP Color LaserJet CP6015 Series)Sound power level Declared per ISO 9296Printing2LWA

Environmental specificationsEnvironmental condition Recommended Allowed Storage/standbyTemperature (product andprint cartridge)17° to 25°C (62.6° to 7

272 Appendix C Product specifications ENWW

D Regulatory informationENWW 273

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Menu hierarchyThe following tables list the hierarchies of each menu.Open the menusPress Menu.Press the up arrow or down arrow button to navigate t

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Type Carbon monofluoride lithium batteryWeight 0.8 gramsLocation Formatter boardUser removable NoThis product contains mercury in the fluorescent lamp

For more informationTo obtain information about these environmental topics:●Product environmental profile sheet for this and many related HP products●

Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC 17050–1 and EN 17050–1Manufacturer's Name: Hewlett-Packard CompanyDoC#: BO

Certificate of volatilityThis is a statement regarding the volatility of customer data stored in memory. It also outlines how toerase secure data from

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP Color LaserJet CP6015 Series-laserkirjoitin on käyttäjän kannal

Substances Table (China)ENWW Safety statements 283

284 Appendix D Regulatory information ENWW

IndexSymbols/Numerics3-bin mailboxcapacity 4specifications, physical 267500-sheet input traymodels including 2500-sheet traysspecifications, physical

HP Color LaserJet CP6015User Guide

Show Me How menuThe SHOW ME HOW menu prints a page that provides more information about the product.To display: Press Menu, and then select SHOW ME HO

locking menus 147menus 14, 15messages, alphabeticallist 180messages, numericallist 180messages, types of 179Service menu 47settings 54, 62Show Me Ho

downloading 57opening 139options 139supported browsers 57supported operatingsystems 57using 139HP fraud hotline 150HP Jetdirect print serverfirmware u

Material Safety Data Sheet(MSDS) 277mediacustom-size, Macintoshsettings 65first page 65pages per sheet 66Show Me How menu 16stapler support 110support

portrait orientationsetting, Windows 126portsincluded 4locating 9troubleshootingMacintosh 252PostScript Printer Description(PPD) filesincluded 63power

sleep delaychanging settings 108disabling 108enabling 108time 108sleep mode 108sleep settingspower specifications 269softwareembedded Web server 57HP

configure 99double-sided printing 67included 2load 92Macintosh settings 64Show Me How menu 16specifications, physical 267trays, statusHP Easy Printer

292 Index ENWW

© 2008 Hewlett-Packard Development Company, L.P.www.hp.com*Q3931-90968**Q3931-90968*Q3931-90968

Retrieve job menuThe RETRIEVE JOB menu allows you to view listings of all stored jobs.To display: Press Menu, and then select RETRIEVE JOB.Item Sub-it

Information menuUse the INFORMATION menu to access and print specific product information.To display: press Menu, and then select INFORMATION.Item Des

Paper handling menuUse this menu to configure input trays by size and type. It is important to correctly configure the trayswith this menu before you

Configure device menuThe CONFIGURE DEVICE menu allows you to change the default printing settings, adjust the printquality, change the system configur

Item DescriptionFORM LENGTH Sets vertical spacing from 5 to 128 lines for default paper size.ORIENTATION Allows you to select default page orientation

Print Quality menuTo display: Press Menu, select CONFIGURE DEVICE, and then select PRINT QUALITY.Item Sub-item Values DescriptionADJUST COLOR HIGHLIGH

Item Sub-item Values DescriptionAUTO SENSE MODE TRAY 1 SENSING FULL SENSINGEXPANDED SENSINGTRANSPARENCYONLYSets the sensing option for Tray 1 for pape

Item Sub-item Values Description DISCHARGE MODE NORMAL (default)ONSelect ON if you are seeing clumps of toner ortoner spatter on print jobs. These pr

Item Sub-item Values Descriptionespecially when printing on lightweight paper or onjobs with heavy toner coverage. MEDIA TEMP NORMAL (default)REDUCED

Copyright and License© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Item Sub-item Values DescriptionCALIBRATENEUTRALSCALIBRATION SOURCE TRAY 1 <SIZE/TYPE>TRAY 2 <SIZE/TYPE>TRAY <X> <SIZE/TYPE>Th

Item Sub-item Values Description●NORMAL is the default trapping setting.Trapping is at a medium level and adaptivehalftoning is on.●MAXIMUM is the mos

Item Sub-item Values DescriptionRESTRICT COLOR USE ENABLE COLORCOLOR IF ALLOWEDDISABLE COLORDisables or restricts color use. Thedefault is ENABLE CO

Item Sub-item Values Descriptionmultipurpose tray instead. Twooptions are available:●ALWAYS: A prompt alwaysappears before using themultipurpose tray.

Item Sub-item Values Description(duplexing). Two options areavailable:●AUTO enables SmartDuplexing, which instructsthe device not to process bothsides

Item Sub-item Values Descriptioncauses minimal impact to the first-page-out time.If SAVE MOST ENERGY isselected, power to the fuser isturned off after

Item Sub-item Values DescriptionCAUTION: Using an Overrideoption may result in unsatisfactoryprint quality and unavailability ofcertain features (such

Item Sub-item Values Descriptionprinting with black toner only. Thedefault is STOP.JAM RECOVERY AUTOOFFONSets whether the product willattempt to rep

Item Sub-item Values Descriptioneach copy separate from theothers. A4/LETTER STAPLE NORMALALTERNATE 1ALTERNATE 2Controls the speed of the printengine

Item Sub-item Values Description–2.5 mm–2.0 mm–1.5 mm–1.0 mm–0.5 mm0.0 mm0.5 mm1.0 mm1.5 mm2.0 mm2.5 mm3.0 mm3.5 mm4.0 mm FOLD 11X17 & A3 –4.0 mm

Table of contents1 Product basicsProduct comparison ...

I/O menuItems on the I/O (input/output) menu affect the communication between the product and the computer.If the product contains an HP Jetdirect pri

Item Sub-item Values DescriptionAUTO IP: A link-local IP address 169.254.x.x is set.LEGACY: The address 192.0.0.192 is set, consistentwith older HP Je

Item Sub-item Values DescriptionADDRESS: Use this item to type a 32 hexadecimaldigit IPv6 node address that uses the colonhexadecimal syntax. DHCPV

Item Sub-item Values DescriptionSECURITY PRINT SEC PAGE YESNOYES: Prints a page that contains the current securitysettings on the HP Jetdirect print s

Item Sub-item Values DescriptionSelect YES to choose this test, or NO to not choose it. DATA PATH TEST This test helps to identify data path and co

Item Sub-item Values Description PACKETS RECEIVED Shows the number of packets (0 - 65535) received fromthe remote host since the most recent test w

To display: Press Menu, select CONFIGURE DEVICE, and then select RESETS.Item Values DescriptionRESTORE FACTORY SETTINGS Allows you to clear the page

Diagnostics menuThe DIAGNOSTICS menu allows you to run tests that can help you identify and solve problems withthe product.To display: Press Menu and

Item Sub-item Values Description COPIES 11050100500Determines how many pagesshould be sent from the specifiedsource as part of the test.FINISHING PAP

Item Sub-item Values DescriptionBLACK LASER SCANNERCYAN LASER SCANNERMAGENTA LASER SCANNERYELLOW LASER SCANNERFUSER MOTORFUSER PRESSURE RELEASEMOTORBL

Service menu ... 473

Item Sub-item Values Description COPIES Range is 1 to 30. The default valueis 1.Allows the user to determine howmany copies of the internal pageare p

Service menuThe SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorizedservice personnel.ENWW Service menu 4

48 Chapter 2 Control panel ENWW

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●HP Universal Print Driver (UPD)●Select the correc

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200

Supported printer drivers for Windows●HP PCL 6●HP postscript emulation Universal Print Driver (HP UPD PS)●HP PCL 5 UPD Universal Print Driver (HP UPD

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Select the correct printer driver for WindowsPrinter drivers provide access to the product features and allow the computer to communicate with theprod

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

5 Connect the productUSB connection ...

Remove software for Windows1. Click Start, and then click All Programs.2. Click HP, and then click HP Color LaserJet CP6015 Series product.3. Click Un

Supported utilities for WindowsHP Web JetadminHP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yourintran

Supported operating systems●Microsoft® Windows 2000●Microsoft Windows XP, Service Pack 2 (Home andProfessional editions)●Microsoft Windows Server 2003

Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/support/go/jetdirectunix_software toinstall model

60 Chapter 3 Software for Windows ENWW

4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driverENWW 61

Software for MacintoshSupported operating systems for MacintoshThe device supports the following Macintosh operating systems:●Mac OS X V10.2.8, V10.3,

Change the settings for all print jobsuntil the software program is closedChange the default settings for allprint jobsChange the product configuratio

Open the HP Printer Utility in Mac OS X V10.3 and V10.41. Open the Finder, click Applications, click Utilities, and then double-click Printer Setup Ut

Use features in the Macintosh printer driverPrintCreate and use printing presets in MacintoshUse printing presets to save the current printer driver s

Auto-sense settings ... 100Select the media by source, type, or

Use watermarksA watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument.1. On the File menu, click

Print on both sides of the page (duplex printing)Use automatic duplex printing1. Insert enough paper into one of the trays to accommodate the print jo

Store jobsYou can store jobs on the product so you can print them at any time. You can share stored jobs withother users, or you can make them private

3. To open the embedded Web server and perform a maintenance task, do the following:a. Select Device Maintenance.b. Select a task from the drop-down l

70 Chapter 4 Use the product with Macintosh ENWW

5 Connect the product●USB connection●Network connectionENWW 71

USB connectionThis product supports a USB 2.0 connection. The USB port is located on the back of the product. Youmust use an A-to-B type USB cable tha

Network connectionAll product models except for the HP Color LaserJet CP6015 include an embedded HP Jetdirect printserver, which supports connection t

74 Chapter 5 Connect the product ENWW

6 Network configuration●Benefits of a network connection●Supported network protocols●Configure network settings●Network utilitiesENWW 75

Banner printing ... 118P

Benefits of a network connectionConnecting the product to a network provides a number of benefits:●All network users can share the same product.●You c

Supported network protocolsThe product supports the TCP/IP network protocol, the most widely used and accepted networkingprotocol. Many networking ser

Configure network settingsYou might need to configure certain network parameters on the product. You can configure theseparameters from the installati

When turned on, a new product that is unable to retrieve a valid IP address from the networkautomatically assigns itself a default IP address. The IP

3. Press the down arrow to highlight I/O, and then press the checkmark button .4. Press the down arrow to highlight EMBEDDED JETDIRECT MENU, and t

8. Press the down arrow to highlight MANUAL SETTINGS, and then press the checkmark button.9. Press the down arrow to highlight ENABLE, and then pre

Network utilitiesThe product can be used with several utilities that make it easy to monitor and manage the product ona network.●HP Web Jetadmin: See

7 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Supported paper types●Special paper or print media

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesNOTE: To obtain best print results, select the appropriate paper size and type in your print driver beforeprintin