Hp Color LaserJet CP1215 Printer User Manual

HP Color LaserJet CP1210 Series PrinterUser Guide

Product featuresPrint●Prints Letter-size and A4-size pages at speeds up to 8 pages per minute (ppm) in colorand 12 ppm in black and white.●Prints at 6

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

Repack the productIf your product needs to be moved or shipped to another location, perform the following procedure torepack it.CAUTION: Shipping dama

Service information formWHO IS RETURNING THE EQUIPMENT? Date:Person to contact: Phone:Alternate contact: Phone:Return shipping address: Special shipp

C Specifications●Physical specifications●Operating-environment specifications●Electrical specifications●Power-consumption specifications●Acoustic emis

Physical specificationsHeight Depth Width Weight254 mm (10.0 inches) 4 mm (17. inches) 399 mm (15.7 inches) . kg ( . lb)Operating-environment spec

Electrical specificationsWARNING! Power requirements are based on the country/region where the printer is sold. Donot convert operating voltages. This

Acoustic emissionsSound power level Declared per ISO 9296Printing (12 ppm)1LWAd = 6.1 Bels (A) [61dB (A)]Ready LWAd = InaudibleSound pressure level: b

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 99

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

WalkaroundFront view125341 Output bin (holds 125 sheets of standard paper)2 Front door (provides access to the print cartridges)3 Jam-access door4 Tra

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0603-00-rel.1.0Manufacturer’s Name: Hewlett

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP Color LaserJet CP1215/CP1515/CP1518 Series, laserkirjoitin on käyttäjän kannalta

Substances Table (China)󱈊󰤶 根据中国 子信息 品 染控制管理 法的要求而出台Table D-1 󲧽有毒有害物 表部件名称󲧽有毒有害物和元素󳆚 (Pb) 汞 (Hg)󳈞 (Cd)󳇁六价 (Cr(VI))󰮉󱴩多苯 (PBB)󰮉󲹯多二苯(PBDE)打印引擎X O X X

108 Appendix D Regulatory information ENWW

IndexSymbols/Numerics2-sided printing 32Aaccessibility features 2accessoriesordering 83, 84acoustic specifications 98agreements, maintenance 92alerts

engine communication errormessage 63engine, cleaning 55enlarging documents 29envelopesprinting on 28environment specifications 96environmental steward

operating systems supported 2,8order supplies message 65orderingsupplies and accessories 84ordering suppliesWeb sites 83orientation, setting 30output

Control-panel walkaroundThe product has the following lights and buttons on the control panel:32176451 Toner lights: Indicates that a print cartridge

priority 9shortcuts (Windows) 25shipping the product 93shortcuts 25size specifications, product 96sizes, mediatray selection 22skewspecifications 98sk

© 2007 Hewlett-Packard Development Company, L.P.www.hp.com*CC376-90901**CC376-90901*CC376-90901

USB connectionNOTE: Do not connect the USB cable before installing the software. The installation programwill notify you when the USB cable should be

6 Chapter 1 Basics ENWW

2Software●Supported operating systems●Printer driver●Priority for print settings●Open the printer driver and change the print settings●Remove product

Supported operating systemsThe product supports the following operating systems:●Windows 2000●Windows XP Home/Professional●Windows Server 2003 (32-bit

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Open the printer driver and change the print settingsOperating System To change the settings for allprint jobs until the softwareprogram is closedTo c

UtilitiesHP Color LaserJet CP1210 Series Toolbox softwareHP Color LaserJet CP1210 Series Toolbox is a software program that you can use for the follow

12 Chapter 2 Software ENWW

3 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Supported paper types and tray capacity●Special pap

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best print results,

Size Dimensions Tray 1Envelope B5 176 x 250 mm (6.7 x 9.8 inches)Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches)Postcard 100 x 148 mm (3.94 x 5.83 inc

Supported paper types and tray capacityMedia type Dimensions1Weight Capacity2Paper orientationPaper, including thefollowing types:●Plain●Letterhead●Co

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Load paper and print media1. Pull the tray out of the product and remove any paper.2. Slide open the paper length and width guides.●To load Legal-size

3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the paper lengthand width guides so that they are against the

4 Print tasks●Change the print driver to match the media type and size●Printer-driver Help●Cancel a print job●Create and use printing shortcuts in Win

HP Color LaserJet CP1210 Series PrinterUser Guide

Change the print driver to match the media type and sizeSelecting media by type and size results in significantly better print quality for heavy paper

Printer-driver HelpPrinter-driver Help is separate from program Help. The printer-driver help provides explanations for thebuttons, check boxes, and d

Cancel a print jobYou can cancel a print job from the following locations:●Product control panel: To cancel the print job, press and release the Cance

Create and use printing shortcuts in WindowsUse printing shortcuts to save the current driver settings for reuse.Create a printing shortcut1. On the F

Print bookletsYou can print booklets on letter, legal, or A4 paper.1. Load paper in the tray.2. On the File menu in the software program, click Print.

Print-quality settingsPrint-quality settings affect print resolution and toner usage.1. On the File menu in the software program, click Print.2. Selec

Print on special mediaUse only media that is recommended for this product. See Paper and print media on page 13 for moreinformation.CAUTION: Be sure t

Resize documentsUse the document resizing options to scale a document to a percentage of its normal size. You can alsochoose to print a document on a

Set the print orientation1. On the File menu in the software program, click Print.2. On the Finishing tab, select either Portrait or Landscape in the

Use watermarksA watermark is a notice, such as "Confidential," that is printed in the background of each page of adocument.1. On the File me

Copyright and License© 2007 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Print on both sides of the page (manual duplex)To print on both sides of the paper, you must print the first side, turn the paper over and load it int

Print multiple pages on one sheet of paper in WindowsYou can print more than one page on a single sheet of paper.1. On the File menu in the software p

34 Chapter 4 Print tasks ENWW

5Color●Manage color●Advanced color use●Match colorsENWW 35

Manage colorSetting color options to Automatic typically produces the best possible print quality for color documents.However, you sometimes might wan

Setting description Setting optionsNeutral GraysThe Neutral Grays setting determines the method forcreating gray colors used in text, graphics, andpho

Advanced color useThe product provides automatic color features that generate excellent color results. Carefully designedand tested color tables provi

Match colorsThe process of matching printer output color to your computer screen is complex, because printers andcomputer monitors use different metho

40 Chapter 5 Color ENWW

6 Manage and maintain●Print information pages●Use the HP Color LaserJet CP1210 Series Toolbox software●Manage supplies●Replace print cartridges●Clean

Table of contents1 BasicsProduct features ...

Print information pagesUse the control panel to print configuration and supplies status pages that give details about the productand its current setti

Use the HP Color LaserJet CP1210 Series ToolboxsoftwarePerform a full software installation in order to use the HP Color LaserJet CP1210 Series Toolbo

StatusThe Status folder contains links to the following main pages:●Device Status. View product status information. This page indicates product condit

HelpThe Help folder contains links to the following main pages:●Troubleshooting. Print troubleshooting pages, clean the product, calibrate the product

Device SettingsThe Device Settings folder contains links to the following main pages:●Paper Handling. Configure the input tray or change the product p

Print QualityUse the HP Color LaserJet CP1210 Series Toolbox Print Quality options to improve the appearanceof print jobs.The following options are pr

Print ModesUse the Print Modes page to customize the fuser settings for specific paper types. Changing the printmodes can help resolve persistent prin

Shop for SuppliesThis button, at the top of each page, links to a Web site where you can order replacement supplies. Youmust have Internet access to u

Manage suppliesPrint-cartridge storageDo not remove the print cartridge from its package until you are ready to use it.CAUTION: To prevent damage to t

Cartridge out overrideAn Order Supplies message appears when a print cartridge is nearing the end of its life. A ReplaceSupplies message appears when

Print multiple pages on one sheet of paper in Windows ... 335 ColorManage color ...

Replace print cartridges1. Open the front door.2. Pull out the print-cartridge drawer.3. Grasp the handle on the old print cartridge and then pull the

5. Remove the orange, plastic shield from the bottom of the new print cartridge.CAUTION: Do not touch the imaging drum on the bottom of the print cart

8. Close the print-cartridge drawer.9. Close the front door.10. Place the old print cartridge in the box for the new print cartridge. Follow the recyc

Clean the productDuring the printing process, paper, toner and dust particles can accumulate inside the product. Overtime, this buildup can cause prin

56 Chapter 6 Manage and maintain ENWW

7 Solve problems●Basic troubleshooting checklist●Status-light patterns●Status-alert messages●Jams●Print quality problems●Performance problems●Product

Basic troubleshooting checklistIf you are experiencing problems with the product, use the following checklist to identify the cause ofthe problem:●Is

Status-light patternsNOTE: In the illustrations in the following table, the small “burst” lines around a light indicatethat the light is blinking.Ligh

Light status State of the product ActionContinuable Error●General continuable error●Temporary product errorTo recover from the error and printwhatever

Light status State of the product ActionMagenta cartridge out or missing The magenta print cartridge has reachedthe end of life.Replace the cartridge.

Jam recovery ... 67Common causes of

Light status State of the product ActionPaper Out Load paper or other media.Manual Feed Load acceptable paper or other media.See Paper and print media

Status-alert messagesStatus-alert messages appear on the computer screen when the product has certain problems. Use theinformation in the following ta

Alert message Description Recommended actionIf the message persists, contact HP support.See HP Customer Care on page 90.Front Access Door Open The doo

Alert message Description Recommended actionNot Connected The product software cannot communicatewith the product.1. Make sure the product is turned o

Alert message Description Recommended actioncompletely removed from each printcartridge.Tray 1 Jam The product has detected a jam in the tray. Clear t

JamsUse this illustration to find the locations of jams. For instructions to clear jams, see Clear jamson page 69.1231 Output bin2 Tray 13 FuserJam re

Common causes of jamsCommon causes of jams1Cause SolutionThe paper length and width guides are not adjusted correctly. Adjust the guides so they are a

Clear jamsJam in tray 11. Pull out tray 1 and place it on a flat surface.122. Remove the jammed sheet by pulling it straight out.3. Replace tray 1.214

Jam in fuser area1. Open the rear door.2. Remove any jammed sheets.NOTE: If the sheet tears, make sure that all fragments are removed before you resum

Jam in output bin1. Look for jammed paper in the output bin area.2. Remove any visible media.NOTE: If the sheet tears, make sure that all fragments ar

Skew specifications ... 98App

Print quality problemsOccasionally, you might encounter problems with print quality. The information in the following sectionshelps you identify and r

General print quality issuesThe following examples depict Letter-size paper that has passed through the product short-edge first.These examples illust

Problem Cause SolutionThe amount of background tonershading becomes unacceptable.Very dry (low humidity) conditions canincrease the amount of backgrou

Problem Cause SolutionMarks repeatedly appear at evenintervals on the printed side of the page.The device is not set to print on the typeof media on w

Problem Cause SolutionThe printed page is curled or wavy. The device is not set to print on the typeof media on which you want to print.In the printer

Problem Cause SolutionAn image that appears at the top of thepage (in solid black) repeats fartherdown the page (in a gray field).Software settings mi

Problem Cause SolutionA color is printing inconsistently after youload a new print cartridge.Another print cartridge might bedefective.Remove the prin

Use the HP Color LaserJet CP1210 Series Toolbox to troubleshoot print-qualityproblems From the HP Color LaserJet CP1210 Series Toolbox software you ca

Performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that the se

Product software problemsProblem SolutionA printer driver for the product is not visible in the Printer folder●Reinstall the product software.NOTE: Cl

1Basics●Product features●WalkaroundENWW 1

82 Chapter 7 Solve problems ENWW

A Supplies and accessories●To order supplies in the U.S., go to www.hp.com/sbso/product/supplies.●To order supplies worldwide, go to www.hp.com/ghp/bu

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories.Order directly from HPYou can obtain

Part numbersTable A-1 Spare parts and replacement suppliesPart Part number Type/sizePrint cartridgesFor informationabout the yield forthe cartridges,

Part Part number Type/sizeMedia C2934A 50 sheetsHP Color LaserJet Transparencies (letter)C2936A 50 sheetsHP Color Laser Transparencies (A4)Q1298A HP L

B Service and supportENWW 87

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Color LaserJet CP1215/CP1515/CP1518 Series printers One-year limit

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

HP Customer CareOnline ServicesFor 24-hour access to updated HP device-specific software, product information, and supportinformation through an Inter

in order to use the HP Color LaserJet CP1210 Series Toolbox. See Use the HP Color LaserJet CP1210Series Toolbox software on page 43.ENWW HP Customer C