4. Locate the media jam.
Jammed media is visible in the output slot
a. Gently pull it toward you and out from the slot. If the media is not visible,
open the cartridge access door and clear jammed media.
NOTE: Remove jammed media slowly and steadily to prevent media
tear.
A5
B5
A4
LTR
LGL
b. If the print carriage is obstructing the jam, gently push it to one side and
then remove the media.
c. If the jammed media is not visible in the print area inside the printer, remove
what is visible in the input tray.
Clear jams 89
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