HP 510 User Manual

IntroductionThis User’s Reference Guide explains how to use your HP Designjet 510 or 510ps printer. The contents of this guide are valid for both the

MemoryThe printer comes with 160 MB of internal Random Access Memory (RAM). Additional memory can be added to the HP-GL/2 Accessory card that came wit

Printed image incorrect• Image is in one portion of the printing area• Print is distorted or unintelligible• One image overlays another on the same sh

Image is in one portion of the printing area• Is the page size configured in the software too small?• Are you sure that your software doesn’t believe

Other sources of informationIf you don’t find the solution to the problem here, other sources of help are:• The documentation supplied with the driver

Other problems• Communication problemsDescribes typical problems you could encounter with communications between your computer and the printer.• Print

Communication problemsSymptoms are:• The front-panel display does not show Processing when you are sending a print to the printer.• Your computer disp

Printer does not print• You may have a power problem. If there is no activity at all from the printer, and the power on indicator in the power switch

Printer seems too slow• Did you specify Best print quality level on the front panel?Best quality mode prints take longer to print.• Did you specify th

Getting help• HP Customer CareDetails about the HP Customer Care program.• What to do before you callInformation on what you should do before you cont

HP Customer CareAs your strategic support partner, we make it our business to help keep your business running smoothly. HP Customer Care offers award-

What to do before you call1. Review the troubleshooting suggestions in this section:– In the relevant driver documentation supplied with this printer

DriversAlways use the right driver (configured correctly) for the combination of your application software and your printer to ensure that your printe

HP Designjet OnlineDirect access to HP and the information you want, when you need it. Register now!http://www.hp.com/go/graphic-arts/HP Designjet Onl

Front panelThe printer’s front panel is a user-friendly interface that gives you access to a comprehensive set of printer functions. There is also inf

The front panelThe panel on the front of your printer is the principal way of changing the behavior of the printer, apart from any software driven con

Navigation keysThe display section of the front panel consists of an LCD display and the following five navigation keys, provided to navigate through

Display screenThe display screen of the front panel shows the main menu (the words displayed may vary). NOTE: You can always reach the main menu by pr

Action keysThe Cancel key cancels the current printer operation (printing or preparing for printing). It will also cancel the current menu selection a

Menu structureThe front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon

Paper menuPa p e r I n ked a r e a Aut o m a ti c Si z e Page F orm a t ANS I B es t ANS I A … E IS O B es t IS O … A 0 JI S B es t J I S … B 1 ARC H

Ink menuInkColor calibrationInformationPrintheadsInk CartridgesTroubleshootingAlign PrintheadsReplace PrintheadsReplace Ink CartridgesColor settingsCo

Front view of printerPower switch/indicatorPrintheadInk cartridgeFront panel

Job Management menuThe HP-GL/2 Accessory Card provides a Reprint menu.

Set-up menuHelpPrint qualityPrinter InformationModel number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k)

Set-up menu (continued)Items always shownBuzzerContrastFront PanelAltitudeLanguage English, German, Spanish, French, Italian,Japenese, Portuguese, Ko

Navigating the menu systemFrom the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by

Navigation exampleThis section provides a typical example of how to navigate through the menus to configure a specific print option.How to set the ink

3. Use the Up and Down keys to highlight the Drying time menu option.The display shows the Drying time option highlighted.4. Press the Enter key to

7. Press the Up key once to select two minutes.The display shows the Manual drying time setting menu with two minutes selected.8. Press the Enter key

Message descriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation

ErrorSelect Replace PrintheadsThe printer has detected that one or more of the printheads is missing or has an error, as indicated by flashing crosses

Ink cartridge replacement requiredThe printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing

Printer connectionsYour printer can be connected directly to your computer via the traditional parallel interface or through the Universal Serial Bus

Open window and check printhead cover is properly closedYou have replaced one or more printheads and the printer’s check has found that the printhead

Paper advance calibration is recommended.Press ENTER to calibrateYou are recommended to perform the Advance calibration routine, to ensure the optimum

Paper not present.Load paper to print calibration patternThe paper axis calibration routine has been triggered without having paper loaded.Load paper;

Paper too small to print the patternThe paper loaded is not big enough to contain the paper axis calibration pattern.Load a roll or sheet that is at l

Possibly a paper jam1. Open window2. Switch power off3. Clear paper path4. Switch power on5. Align printheadsThere may be paper jammed in the printer.

Printheads not alignedPaper type not validto align printheadsPress ENTER to continueYou have replaced one or more printheads but the printer has detec

Problem found during calibrationA general problem was found during the Advance calibration routine.Respond to any other messages that appear on the fr

Right edge of sheet too far from load linePress ENTER to retryPress CANCEL to abortDuring the loading of a sheet of paper, the printer has detected th

Sheet too longPlease check it is not a rollPress ENTER to retryPress CANCEL to abortYou have requested the printer to load a sheet of paper, but the s

Unknown ink cartridges.Press ENTER to continue.The ink cartridges are not recognized by the printer as HP-approved, and there is at least one that is

Paper and inkYour printer can use a variety of papers. The recommended papers are designed for use with your printer and your printer’s ink system to

Front-panel messages (continued)Message Explanation and ActionWarning!Machine calibrations need to be performed. Refer to guide for instructions.The c

Printer optionsThe printer has many options that you can use to ensure that the image you print has the look and appearance you want. You can select p

Page format• Page description explains how to make sure the you obtain the prints from your printer in the format you want.• Rotating an image details

Page descriptionThis section explains how to make sure that the printer produces your print in the page format you want.Page sizeMarginsPrinting areaI

Page sizePage size can be specified from the front panel or in the software, where it may be called “Page Size”, “Media Size”, “Paper Size”, etc., and

Rotating an imageThese topics detail all aspects of job rotation:• Job rotation (HP-GL/2)• Page size and rotation• What is rotated?Job rotation (HP-GL

What is rotated?With roll paper, both the image and the page orientation are rotated.Notice that the narrow margins are always at the left and right s

Printing a mirror imageIf you are using clear imaging paper, sometimes called ‘backlit’, you may want to print a mirror image of your print, so that w

Setting page size from the front panel• Adjusting the page size from the front panel Details how and why you would adjust the page size from the front

Adjusting the page size from the front panelYou do not normally need to adjust the page size through the front panel, because the page size you have s

Paper choice• Choosing paper Your printer supports several types of paper. Choosing the best paper type for your needs is an essential step in ensurin

Page sizeThe Page Size option lets you select the page size of your print. The options are described in the following table. If you need to adjust the

Page size and clipped imagesIf you specify in your software a page size that is larger than the paper size loaded in the printer, the printer will sti

Image appearanceThese topics explain how you can control the overall appearance of your prints.• Front panel image options explains how to change the

Front panel image optionsThese topics deal with the ways you can control the overall appearance of your prints from the front panel in terms of:• Pen

Pen widths and colors in the internal palettesThe “pens” discussed throughout these topics are the conceptual pens in a software palette, rather than

To select a paletteTo select a palette through the front-panel menu, go to the Define Palette selection under HP-GL/2 Settings and choose the palette

Change the palette settingsYou cannot change the Factory palette, but you can define Palettes A and B to be whatever you choose. The defaults are Pale

How to define Palette AThe following steps explain how to define Palette A.Repeat this procedure to define each of the other pens.NOTE: The palette yo

Changing the treatment of overlapping lines (merge)The Merge setting controls the overlapping lines in an image. There are two settings, Off and On. T

Printing images in grayscaleThere are times when you may want to print a color image in grayscale because it is faster. Examples of this are:• You wan

Choosing paperFor best printing results, use only genuine Hewlett-Packard papers, whose reliability and performance have been developed and thoroughly

Print speeds and print qualityThe following table lists some typical printing times (line drawings @ 20-25ºC and 30-60% relative humidity).Typical pri

Heavy Coated PaperColor Best 490 980Normal 120 225Draft 85 160Grayscale Best 435 870Normal 135 250Draft 45 80Glossy Paper Color Best 630 1200Normal 4

Print qualityYou can set the overall print quality from the front panel (Set-Up > Print Quality).In general choose:• Fast for maximum productivity.

Advanced optionsYour printer provides several advanced optimization and quality enhancement features to allow you to obtain the printed results you re

Improving line quality and graphics detailsThe Set-up menu Optimize for option allows you to select the correct mode for the type of job you are print

Best quality settingsIf you have selected the Best option as the Print quality setting for your print session but require an even higher resolution fo

Fast quality settingsIf you have selected the Fast option as the Print quality setting for your print session, you can increase the printing speed fur

Print managementThese topics describe the best methods of managing the work that the printer is doing.• Cancelling a page that is printing Shows you h

Cancelling a page that is printingUse the following procedure to cancel a page that is currently being printed.1. Press the Cancel key on the front pa

Cancelling the drying timeCAUTION: Use caution when performing this procedure as an image that has had insufficient time to dry could be damaged.Use t

Paper typesThe following topics address the various types of paper available, their particular use and how to obtain information about them.• Physical

Printer configurationThese topics explain how to change the configuration of your printer.• Printer information• Front panel setup• Altitude setting•

Printer informationYour printer provides an information display on the front panel that shows the current configuration of the system. You can also pr

Front panel setupYou can configure the following parameters for the front panel:• Menu and message language• Alert buzzer• Screen contrast

Menu and message languageThe following languages can be used for all menus and messages shown on the front panel of your printer:• English•German• Spa

Alert buzzerYour printer is equipped with an alert buzzer that is used to warn you when:• A task has completed.• An error has been detected.• You chan

Screen contrastYou can adjust the screen contrast of the front panel to best suit the ambient lighting conditions at your location. The contrast can b

Altitude settingYour printer contains a vacuum pump which is used to hold the paper onto the platen. The altitude of your location affects the efficie

Graphics language and networksFor system administratorsIf you are using the printer with a network spooler, consider having your system administrator

Setting up the I/O cardNetworkWith a network interface (such as the HP Jetdirect Print Server), refer to your network interface documentation for advi

Controlling the cutterWith roll paper loaded, when any print job you have sent to the printer completes, the roll is automatically cut and the print j

Physical characteristics of paper typesThe following table lists the physical characteristics and selection numbers of supported HP Premium Printing M

Upgrading your printerSystem software“System software” is the name given to the type of software that runs the functions in your printer.System softwa

Color settingsYour printer can emulate the color behavior of offset printing presses, allowing you to use your printer for color proofing. To get accu

LogsYour printer keeps a printhead log and an error log. These logs are normally used by service engineers.Printhead logThe printhead log contains a l

OtherThis chapter provides miscellaneous procedures and information that may be required to ensure your printer remains in a fully operational conditi

Care of the printerThis section contains information on general maintenance of the printer.• Cleaning the printer Instructions for cleaning the exteri

Cleaning the printerWARNING: To avoid an electric shock, make sure that the printer is switched OFF and disconnected from the mains supply before you

Storing and moving your printerIf you need to move your printer or store it for an extended period of time, you need to prepare it properly to avoid p

Installing expansion cardsThe following options are available for your printer:• Network card installation

Network card installationHP Jetdirect network card installation1. Before installing a card, switch off the printer and unplug it from the mains electr

3. Remove the cover completely. Inside the compartment there are two slots for a LAN card or an Accessory card.If you use an HP-GL/2 card, the LAN car

HP Universal Bond Paper21 lb. (80 g/m²) – 150 ft (45.7 m)Plain Paper Q1396A Q1397A Q1398AHP Fluorescent Yellow Coloured Paper100 g/m² – 150 ft (45.7 m

6. Insert the LAN cable into the LAN card. It is simply pushed into place and clicks when locked.7. Carefully replace the plastic cover by clipping it

Specifications• Functional specifications• Memory specifications• Printer power specifications• Ecological specifications• Environmental specification

Functional specificationsHP Designjet 510 and 510ps functional specificationsFunctional specificationsHP ink suppliesFour colors: cyan, magenta, yello

HP supported paper typesaHP Bright White Inkjet Paper (Bond)HP VellumHP Natural Tracing PaperHP Coated PaperHP Heavyweight Coated PaperHP Matte FilmHP

Resolution Print modeLine drawing/text ImageFast Render 300×300dpi 150×150 dpiHalftone 600×300 dpi 600×300 dpiNormal Render 600×600 dpi 300×300 dpiHal

MarginsRoll and sheet (normal) Roll (small)Side margins 5 mmLeading edge margin 17 mmTrailing edge margin 17 mmAll margins 5 mmGraphics languages supp

Physical specificationsPhysical specificationsType Weight Width Depth Height D/A1 size printer 38.5 kg85 lb1253 mm 49 in470 mm19 in349 mm14 inA0+/E+

Memory specificationsMemory specifications Internal RAM 160 MBCan be upgraded to: 416 MB

Printer power specificationsPrinter power specifications Source 100–240 V AC ±10% auto-rangingFrequency 50/60 HzCurrent 3 A maximumConsumption 150 W m

Ecological specificationsEcological specificationsEnergy efficiency To determine the ENERGY STAR® qualification status of this product, see http://www

Introducing the documentationYou have the following resources to help you in using your printer.•The Assembly and Set-up Poster comes with your printe

HP Universal High-gloss Photo Paper190 g/m² – 100 ft (30.5 m)High-Gloss Photo Q1426A (aejn) Q1427A (aejn)HP Universal Semi-gloss Photo Paper190 g/m² –

Environmental specificationsNOTE: At altitudes greater then 3000 m, the printer may have operational problems.Environmental specificationsOperating ra

Acoustic specificationsAcoustic specificationsOperating sound pressure 54 dB (from a one-meter bystander position)Idle sound pressure < 30 dB (A)

Connection specifications• Cable specification• Recommended cables

Cable specificationThe connector on the printer is a 36-pin female connector. Most existing parallel cables support IEEE-1284 compatible communication

Recommended cablesThe following cable is recommended for optimum performance and electromagnetic compatibility:Recommended cableInterface type (comput

Ordering accessoriesYou can order supplies and accessories in any of the following ways:• Call your local authorized HP dealer.• Contact your local HP

HardwareItem HP part numberMemory module 256 MB CH654AThe memory expansion module is: SODIMM PC2700 333 MHz 256 MB DDR CL = 2.5Jetdirect EIO network c

Consumable itemsTo achieve the best performance from your printer, we recommend that you use only genuine Hewlett-Packard accessories and supplies, wh

GlossaryTerm MeaningANSI paper An American standard paper size; e.g. D, E.Architectural paperThe Architectural paper sizing system.application The sof

graphics languageA programming language telling a print device how to output graphic data.grayscale Shades of gray to represent colors.high-gloss phot

HP Matte Polypropylene130 g/m² – 75 ft (22.9 m)Matte Film Q1903A (aen) Q1904A (aen)HP Banners with Tyvek®140 g/m² – 50 ft (15.2 m)Heavy Coated Paper C

nesting Placing two or more pages side-by-side on roll paper to avoid waste.nozzles Located underneath the printhead. The nozzles direct the ink onto

rendering intentRendering intent is a concept defined by ICC Spec ICC.1:1998-09, “File Format for Color Profiles”.From the specification: “Rendering i

IndexAacoustic specifications ☞action keys ☞adjusting page size ☞non-PostScript files ☞adjusting the page size in the front panel ☞advanced calibratio

Eecological specifications ☞Enter key ☞environmental specifications ☞FFast ☞finding the source of a problem ☞Form Feed & Cut key ☞front panelactio

cartridgereplacement ☞statistics ☞drying time ☞automatic ☞manual ☞none ☞printheadalignment ☞replacement ☞statistics ☞inked area ☞installingroll paper

navigation keys ☞network interfacechanging settings ☞networks and graphics language ☞non-PostScript filesadjusting page size ☞Normal ☞Oobtaining roll

which edge first ☞which side up ☞Paper menu ☞paper problemsblurred lines ☞clearing jam ☞general rules ☞ink bleeds ☞loadingroll paper ☞sheetl paper ☞ma

ink supplyafter replacement of printhead ☞inserting the ink cartridge ☞inserting the printhead ☞print quality ☞solutions ☞solving ☞stepped lines ☞trou

typical printing times ☞UUniversal Serial Bus ☞unloadingroll paper ☞sheet paper ☞Up key ☞upgrading system software ☞USB ☞user interface ☞User’s Refere

Additional information about paper typesThe following HP Premium Printing Material can be used to perform the printhead alignment, see Printhead align

Combinations of paper type and print quality selectionUse the following tables, given by application, to guide you when choosing your paper and select

CAD drawings—monoThe following table lists the recommended print quality settings for specific usage with typical paper.Supported paper types—monoUsag

CAD drawings and GIS—color (lines and low density)The following table lists the recommended print quality settings for specific usage with typical pap

CAD rendering, GIS and images—color and CAD (high ink density)The following table lists the recommended print quality settings for specific usage with

Handling your paperTake the following precautions when handling paper:• Handle film and glossy paper by the edges or wear cotton gloves. Skin oils can

Obtaining roll or sheet paper informationIf roll or sheet paper is loaded, the type of paper is displayed when you select the Paper menu on the front

Print times for a selected print qualityThe following table lists some typical printing times for D/A1 size paper.Typical printing timesPrint qualityT

Introducing your printer• Your printer’s main featuresA general overview of the major features of your printer.• HP ink suppliesA description of the H

Printable areaThe following topics detail the printable areas for each of the different paper size systems:• ANSI paperThe American National Standards

ANSI paperThe following table lists the printable area for the ANSI paper size system. The left and right margins are 0.2 in (5 mm) and the leading an

Architectural paperThe following table lists the printable area for the Architectural paper size system.The left and right margins are 0.2 in (5 mm) a

ISO paperThe following table lists the printable area for the ISO paper size system.The left and right margins are 0.2 in (5 mm) and the leading and t

Roll paperThe following procedures are described in detail, with animations where appropriate:• Installing a new roll on the printer• Loading roll pap

Installing a new roll on the printerThe graphical sequence shows how to install a new roll of paper on the printer.CAUTION: Make sure the printer whee

Loading roll paperThe graphical sequence shows how to load a new roll of paper on the printer.NOTE: You must have installed a new roll of paper on the

Unloading roll paperThe graphical sequence shows how to unload a roll of paper from the printer.

Removing roll paper from the printerThe graphical sequence shows how to remove a roll of paper from the printer. NOTE: You must have unloaded the roll

Removing roll paper from the spindleThe graphical sequence shows how to remove a roll of paper from the roll spindle. NOTE: You must have removed the

Your printer’s main featuresThe HP Designjet 510 printer is designed for individuals or small work-groups in architecture, engineering and constructio

Cutter replacementThe graphical sequence shows the complete procedure for the replacement of the paper cutter in your printer.PrerequisitesBefore atte

Sheet paper• Which side up? Explains how to identify which side of the sheet should be printed on.• Which edge first? Explains which edge of the sheet

Which side up?The printer prints on the side of the paper that faces up. It may be important to load the sheet with the correct side facing up. See th

Which edge first?You can load sheet paper in either portrait or landscape orientation. Unless you are using the Rotate option, always load the sheet i

Loading sheet paperThe graphical sequence shows how to load a new sheet of paper on the printer.Important• If you have a roll of paper loaded on the p

Unloading sheet paperThe graphical sequence shows how to unload a sheet of paper from the printer.Important• To give the ink time to dry the printer h

Ink systemThese topics cover the various elements of the ink system.• What are HP ink supplies?Details the elements of the HP ink supplies.• Component

What are HP ink supplies?For each of the four ink colors used in the printer, there are two separate components, the printhead and the ink cartridge.

Component identificationThe following illustration will help you identify the components of the HP ink supplies.The Hewlett-Packard selection number o

Ink supply guidelinesFor optimum results from your printer and the ink system, always follow these guidelines when handling HP ink supplies:• Always i

• Unattendedness: The printer includes a modular ink delivery system, with up to 69-cc cartridge capacity, and long-life printheads which last, on ave

PrecautionsHandle HP ink supplies with care. In particular, the printhead, which is a high-precision device, must be handled carefully.CAUTION: Do not

Color calibrationYou can calibrate the ink system for the specific paper loaded in your printer. Doing this ensures the printed output matches the col

Drying timeThe following topics detail the drying time function and how to use it to ensure you obtain the highest quality print under all conditions.

Drying time settingsWith some paper types and environmental conditions the ink needs time to dry before the paper is unloaded. The printer has three s

Typical drying timesThe following table shows the typical drying times for Hewlett-Packard tested paper at approximately 25°C with 50% relative humidi

Drying procedureThe drying procedure operates as follows:1. The printed image emerges from beneath the printer window and a vacuum holds it on the pla

Ink cartridges• Ink cartridge errorsDetails the error messages that could be displayed on the front panel for the ink cartridges.• Ink cartridge level

Ink cartridge errorsThe front panel can display the following error messages for the ink cartridges:The printer will also display the Ink cartridge le

Ink cartridge levelsThe front panel will tell you when your ink supply is low, very low or empty. This means that you know the current status of your

Ink cartridge informationUse the following procedure to display the ink cartridge information screen on the front panel.The front-panel menu items are

HP ink suppliesHP ink supplies for your printer contain two components: printheads and ink cartridges. The printer uses the following HP ink supplies:

Ink cartridge replacementThe graphical sequence shows how to replace an ink cartridge.WARNING: Make sure the printer wheels are locked (the brake leve

Printheads• Printhead errorsDetails the different error messages that could be displayed on the front panel for the printheads.• Printhead information

Printhead errorsThe front panel can display the following error messages for the printheads:NOTE: An unknown error is displayed when one of the printh

Printhead informationUse the following procedure to display the printheads information screen on the front panel.The front panel menu selections are:T

Printhead replacementThe graphical sequence shows how to replace a printhead in the printer.The front-panel menu selections are:Once you have replaced

Printhead alignmentYou should have one of the following types of paper loaded before attempting to align the printheads: HP Bright White Inkjet Paper

SolutionsThese topics guide you through the different procedures required to troubleshoot and find the solutions to various problems you could encount

Solving problems• To find the meaning of front-panel messages, see Message descriptions.• If you know the problem is related to a certain task, first

Finding the source of your problem1. Look at the front-panel display for messages. See Message descriptions for a full explanation of front-panel mess

Print quality problemsYour printer provides a full troubleshooting utility to ensure you can always quickly overcome any image problems you encounter.

Print resolutionYour printer provides two different print modes that change the print resolutions of each of the print quality modes. These different

Configuration correctionBefore attempting the print quality diagnostic procedures contained in this section, you should first check that the printer i

Troubleshooting procedureWorking through the Troubleshooting procedure should always be your first action when you encounter print quality problems. R

Diagnostic Print A interpretationDiagnostic Print A contains several blocks of color and a block of thin black broken lines (the lines are actually ve

Diagnostic Print B interpretation1. For each color in the pattern in Diagnostic Print B, you are asked about the quality—look for missing lines. If yo

Troubleshooting flowchartThe following diagram shows the flow of the troubleshooting procedure.Printer checks whether Printhead Alignment is requiredP

Advance calibrationIt is important that the paper loaded for this calibration is exactly that used for normal printing, both in quality (for example,

Advance calibration valuesThe printer stores the advance calibration values of the last two different types of paper used for the calibration. When yo

Stepped linesWhen you look at the image you have printed there are ‘stepped lines’ in the borders of arrows and diagonal lines. The lines should be st

Incomplete linesWhen you look at the image you have printed there are:• Missing or faint lines.• Printed characters with missing parts.The following i

Color alignmentWhen you look at the image you have printed:See the Troubleshooting procedure for instructions on how to solve this problem.The colored

PaperYou can print on roll or sheet paper up to 42 in (1066.8 mm) wide with the A0+/E+ size printer and up to 24 in (609.6 mm) with the D/A1 size prin

Horizontal bandingWhen you look at the image you have printed there are light or dark lines on the image, these are particularly highlighted in high d

Color accuracyThese are the areas you should review when troubleshooting a color accuracy problem:PaperEnsure that the paper loaded is genuine HP pape

Color consistency problems• Some paper may discolor or change with age. Check that your paper is fresh and has been stored correctly.• If the environm

Color accuracy configurationThe configurations of the printer defines how ink is applied to each type of paper. Use the information in the following t

Additional color accuracy informationThe means of accurately managing the colors printed by your printer vary with the software application and driver

Ink supply problemsMost of the problems that you could encounter when working with HP ink supplies can be solved with guidance from the front panel. T

Unknown printhead errorAn unknown printhead error occurs when the one of the printheads is causing a problem but the system cannot detect which one it

Paper problems• Paper Details the general rules to follow to avoid paper problems.• Clearing a paper jam Describes how to clear a paper jam.• Ink mark

PaperAlways make sure that you are using the appropriate paper for your image and that it is consistent with your software application. To ensure colo

Clearing a paper jamIf the front panel displays this message:There is probably paper jammed in the printer. Paper jams can have various causes:• The p

User interfaceThe printer’s front panel includes an easy-to-use interface with a display, giving you access to a comprehensive set of printer function

Removing jammed paper1. Open the window.2. Switch the printer off at the front.3. If necessary, carefully move the printhead carriage out of the way—i

11. Press the Form Feed and Cut key on the front panel to eject any small pieces of paper that are still in the paper path.12. Reload the paper as nor

Ink marks on the paper• Warped lines • Blurred lines (ink “bleeds” from lines)• Marks or scratches on glossy paper after printing• Smears or scratchin

Warped lines• The paper itself may be warped. This can happen if it has been used or not been stored in the correct environmental conditions.• For all

Smears or scratching on your printed paperThis problem can appear on paper-based coated paper if a lot of ink is printed quickly. The paper cannot abs

Paper loading problemsThe front panel keeps indicating that paper is misaligned or incorrectly positioned.Roll paper• The roll paper may be loaded the

Paper output problemsPrints fall on the floor after being cut• Make sure the paper bin is open.• Do not let more than twenty prints accumulate in the

Image error• Image is incompleteDetails the actions to take when the print is: blank, partial, or has suffered clipping.• Printed image incorrectExpla

Image is incomplete• Output contains only a partial print• Image is clipped• Long-axis print is clippedOutput contains only a partial print• Did you p

Image is clipped• This normally indicates a discrepancy between the actual printing area on the loaded paper and the printing area as understood by yo