HP CN550A#B1H User Manual Page 86
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- Table of contents
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More than one page feeds through the printer
For more information on paper-feed problems, see
Solve paper-feed problems.
There is a blank page in the file
Check the file to make sure there is no blank page.
Paper mismatch
Check the settings
Verify that the loaded media size and type matches the control panel settings.
Solve scan problems
If the following topics do not help, see HP support for information about HP support.
NOTE: If you are starting the scan from a computer, see the software Help for
troubleshooting information.
• Scanner did nothing
•
Scan takes too long
•
Part of the document did not scan or text is missing
•
Text cannot be edited
•
Error messages appear
•
Scanned image quality is poor
•
Scan defects are apparent
Scanner did nothing
• Check the original
Make sure that the original is loaded correctly. For more information, see
Load an
original in the scanner.
• Check the printer
◦ To scan to computer or e-mail, the printer must be connected to the
computer through a USB connection.
◦ The printer might be coming out of Sleep mode after a period of inactivity,
which delays processing a short while. Wait until the Home screen appears
on the printer control-panel display.
• Check the HP software
Make sure the HP software provided with the printer is installed correctly.
Chapter 6
82 Solve a problem
- OFFICEJET 150 1
- HP Officejet 150 (L511) 3
- Mobile All-in-One Printer 3
- Copyright information 4
- Hewlett-Packard Company 4
- Acknowledgements 4
- Safety information 4
- Contents 5
- 1 Get started 11
- Chapter 1 12
- 8 Get started 12
- Understand the printer parts 13
- Printing supplies area 14
- Back and side view 15
- Bottom view 15
- Use the printer control panel 16
- Control-panel display icons 17
- Find the printer model number 18
- Select print media 18
- Load media 22
- Load standard-size media 23
- 20 Get started 24
- Load envelopes 25
- Load cards and photo paper 26
- Load custom-size media 27
- Install and use the battery 28
- Understand the battery 29
- Charge and use the battery 29
- Insert a memory device 30
- Insert a memory device 27 31
- Print from mobile phones 32
- Maintain the printer 32
- Turn off the printer 33
- 30 Get started 34
- Print documents 35
- Print brochures 36
- Print on envelopes 37
- Print a Web page 38
- Print photos 39
- Chapter 2 40
- 36 Print 40
- Print borderless documents 42
- Print borderless documents 39 43
- 40 Print 44
- 42 Print 46
- Scan an original 47
- Scan to a memory device 48
- Chapter 3 52
- Copy documents 53
- Change copy settings 53
- Chapter 4 54
- 5 Work with ink cartridges 55
- Handle the ink cartridges 56
- Replace the ink cartridges 57
- Chapter 5 58
- 54 Work with ink cartridges 58
- Store printing supplies 59
- Ink cartridge maintenance 59
- Calibrate color 60
- Clean the ink cartridges 60
- Ink cartridge maintenance 57 61
- 1 Copper-colored contacts 62
- 2 Ink nozzles (do not clean) 62
- 58 Work with ink cartridges 62
- 6 Solve a problem 63
- HP support by phone 64
- Telephone support numbers 65
- Chapter 6 66
- 62 Solve a problem 66
- Solve printing problems 68
- Solve printing problems 65 69
- Blank or partial page printed 70
- Solve printing problems 67 71
- 68 Solve a problem 72
- General tips 73
- Meaningless characters print 74
- Ink is smearing 74
- Wrong colors are printing 76
- 74 Solve a problem 78
- 76 Solve a problem 80
- 1 Nozzle plate (do not clean) 81
- Solve paper-feed problems 82
- Solve copy problems 83
- Copies are blank 84
- Size is reduced 84
- Copy quality is poor 84
- Copy defects are apparent 85
- Solve scan problems 86
- Scan takes too long 87
- Text cannot be edited 87
- Error messages appear 88
- Scan defects are apparent 89
- 86 Solve a problem 90
- Check the Bluetooth settings 91
- Check the Bluetooth signal 91
- Clear jams 92
- Clear jams 89 93
- 90 Solve a problem 94
- Tips for avoiding jams 95
- 92 Solve a problem 96
- A Technical information 97
- Appendix A 98
- 94 Technical information 98
- Printer specifications 100
- System requirements 101
- Memory device specifications 101
- Media specifications 102
- Set minimum margins 104
- Print resolution 105
- Copy specifications 105
- Operating environment 106
- Electrical requirements 106
- Scan specifications 106
- Sound power 107
- LwAd 7.0 (BA) 107
- Printer specifications 103 107
- Regulatory information 108
- FCC statement 109
- Notice to users in Korea 109
- Geräuschemission 110
- Notice to users in Brazil 112
- Notice to users in Canada 112
- Notice to users in Taiwan 113
- Paper use 114
- Plastics 114
- Material safety data sheets 114
- Recycling program 114
- Power consumption 116
- Chemical Substances 116
- Battery information 116
- RoHS notices (China only) 117
- RoHS notices (Ukraine only) 117
- Third-party licenses 118
- B HP supplies and accessories 121
- HP media 122
- Set up a Bluetooth connection 123
- Reset Bluetooth settings 125
- Appendix C 126
- D Printer management tools 127
- Appendix D 130
- 126 Printer management tools 130
- E How do I? 131
- Appendix E 132
- 128 How do I? 132
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