HP ap5000 All-in-One Point of Sale System User Manual download pdf (Page 84)

Accessing HP Vision Diagnostics (Windows systems)

To access HP Vision Diagnostics, you must burn the utility onto a CD or copy it onto a USB flash

drive then boot to the CD or USB flash drive. It can also be downloaded from

http://www.hp.com and

either burned to CD or installed to a USB flash drive. See

Downloading the Latest Version of HP

Vision Diagnostics on page 77 for more information.

NOTE: HP Vision Diagnostics is included with some computer models only.

If you have already downloaded HP Vision Diagnostics to either a CD or USB Flash drive, then begin

the following procedure at step 4.

1. Connect a keyboard (not included) and mouse (not included) to the system.

2. Connect an external optical drive (not included) to the system or insert a USB flash drive (not

included) to the system.

3. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a

CD or copy it to a USB flash drive.

4. While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on

the computer.

5. Shut down the operating system and turn off the computer.

6. Turn on the computer. The system will boot into HP Vision Diagnostics.

NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you

may need to change the boot order in the Computer Setup (F10) utility. Refer to the

Maintenance and Service Guide (available in English only) for more information.

7. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware

components in the computer or the HP Memory Test utility to test memory only.

NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a

stand-alone application, outside of HP Vision Diagnostics.

8. If running HP Vision Diagnostics, select the appropriate language and select Continue.

9. In the End User License Agreement page, select Agree if you agree with the terms. The HP

Vision Diagnostics utility launches with the Survey tab displayed.

76 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems)

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HP ap5000 All-in-One Point of Sale System User Manual Page 84