HP ap5000 All-in-One Point of Sale System User Manual download pdf (Page 83)

F Hewlett-Packard Vision Diagnostics

(Windows systems)

NOTE: HP Vision Diagnostics is included on CD with some computer models only.

The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware

configuration of the computer and perform hardware diagnostic tests on the subsystems of the

computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating

hardware issues.

The Survey tab is displayed when you invoke HP Vision Diagnostics. This tab shows the current

configuration of the computer. From the Survey tab, there is access to several categories of

information about the computer. Other tabs provide additional information, including diagnostic test

options and test results. The information in each screen of the utility can be saved as an html file and

stored on a diskette or USB flash drive.

Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by

the system and functioning properly. Running tests is optional but recommended after installing or

connecting a new device.

You should run tests, save the test results, and print them so that you have printed reports available

before placing a call to the Customer Support Center.

NOTE: Third party devices may not be detected by HP Vision Diagnostics.

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HP ap5000 All-in-One Point of Sale System User Manual Page 83