HP t5325 - Thin Client Troubleshooting Guide download pdf (Page 34)

No IP Address

Replace network

cable.

Contact Server Administrator

to verify DCHP, DNS services

started.

Reimage device

using restore

Done

If none of above corrects the issue, service the unit.

Note: Refer to the Warranty for coverage information.

Ping

Loopback

OK?

Reboot unit and

server.

Yes

Thin client

have a valid

IP address?

Done

Ping

Gateway

OK?

Ping

Server by

name OK?

Thin client

have a valid

IP address?

Yes

Done

Yes

28 Chapter 4 Diagnostics and Troubleshooting

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HP t5325 - Thin Client Troubleshooting Guide Page 34