HP PHOTOSMART C7200 User Manual download pdf (Page 179)

Solution: Check that the ink cartridges are installed properly and have ink.

For more information, see:

“

Work with ink cartridges” on page 158

Cause: The HP All-in-One might not be turned on.

Solution: Look at the display on the HP All-in-One. If the display is blank and the

On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly

connected to the HP All-in-One and plugged into a power outlet. Press the On button

to turn on the HP All-in-One.

Cause: The HP All-in-One might be out of paper.

Solution: Load paper in the input tray.

For more information, see:

“

Load paper” on page 76

I received a message on the display to install the Two-sided module

Cause: The Two-sided printing accessory is not installed correctly.

Solution: If the Two-sided printing accessory is installed, remove it and reinstall it.

To reinstall it, press the buttons on each side of the accessory and push it into the

rear of the HP All-in-One until it clicks into place.

If the Two-sided printing accessory is not installed, install it at the rear of the HP All-

in-One.

I received a message on the display about a paper jam or a blocked print head

assembly

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam, and then follow the prompts on the display or the

computer screen to continue.

For more information, see:

“

Clear paper jams” on page 171

Chapter 15

178 Troubleshooting

Troubleshooting

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HP PHOTOSMART C7200 User Manual Page 179