HP 3100C User Manual

Features 9Distribution servicesThe digital sender is capable of distributing documents to the following types of destinations:●e-mail addresses●fax p

10Internet fax destinationsUsers can send faxes directly from the digital sender. They have the ability to select destinations from a fax numbers book

Features 11SecurityThe HP Digital Sender 8100C operates as a stand-alone unit on the network. You administer each digital sender independently of any

12ComponentsHardware componentsThe following illustrations show the digital sender hardware components.Front and top view 1Control panelDocument out

Components 13Front view with ADF unit raisedADF unit (raises to reveal glass)Glass

14Rear view Control panel connector cableControl panelADF connector cableADF connector socketLocking leverControl panel socketConnector socketPower c

Installation process 152Installing the digital senderInstallation processSee the Welcome Poster for installation and initial setup of the HP Digital

16The configuration processE-Mail, I-Fax, and HP JetSend configurationAfter you have physically installed the digital sender, you only need to configu

The configuration process 17Assigning an IP address to the digital senderThe easiest method for assigning an IP address to the digital sender is by e

18Configuration ChecklistDecisions needed for installation❑Register the digital sender. ❑Method you want to use to assign IP address to the digital se

HP Digital Sender 8100CAdministrator Guide

The configuration process 19To configure parameters1If you have not already done so, turn the digital sender on. 2Press SETUP (ALT+F4) from the main

20Configure e-mail parametersAfter you have physically installed the digital sender, you only need to configure a few parameters to begin using the di

The configuration process 21Configure I-fax parametersAfter you have configured the digital sender to send e-mail, you only need to configure a few a

22Configure extended and optional parametersListed below are some additional parameters you can configure for extended and optional functionality (see

The configuration process 23To add HP JetSend-enabled devicesAs a convenience for your users, you can add the addresses of HP JetSend-enabled printer

24Test the installationUse the following steps to verify the digital sender setup. To test the installation1Display the Revision page to verify that t

Summary of administrator activities 253AdministeringSummary of administrator activitiesProcedures in this chapter explain how to perform administrato

26Configuration menu parametersParameters that use an IP address can show only the numeric address, even when a symbolic name has been assigned to a d

Configuration menu parameters 27Network MenuIP Configuration To specify how the digital sender network interface card obtains its TCP/IP configuratio

28WINS Server AddressIP address of the WINS server. Used for WINS (Windows Internet Naming Service) symbolic name resolution if you identify servers a

2Copyright information© Copyright Hewlett-Packard Company 2000All rights reserved. Reproduction, adaptation, or translation without prior written perm

Configuration menu parameters 29LDAP Search Root Basepoint (root) from which to start searches for names on the LDAP directory server. Directories ar

30Controlling securityChanging or setting administrator passwordUnless a password is used, anyone can perform sensitive administrator activities. Ther

Controlling security 31Determining who can use the digital senderThe administrator determines who can use the digital sender: either registered users

32Obtaining status and activity informationUse these tools to learn the status of the digital sender and its jobs:●job(s) state●Revision page●Tasks pa

Obtaining status and activity information 33Revision pageThe Revision page displays useful information about the digital sender (see the table on the

34Revision page parametersParameter DescriptionsBox Version # Product versionFW Ver. Version of firmware installed in the digital sender.FW Date Relea

Obtaining status and activity information 35TasksThe Tasks page lists the services running on the digital sender at that moment. Each task is assigne

36Notification of e-mail deliveryA user can choose whether or not to receive a receipt for the delivery of an e-mail. If the user chooses to receive a

Administrator tools 37To shut down1Make sure the digital sender is idle.2At the control panel, press SETUP (ALT+F4). Then press SETTINGS (F2). 3Selec

38To reset to factory defaults1Make sure the digital sender is idle.2At the control panel, press SETUP (ALT+F4). Then press SETTINGS (F2). 3Select any

3Contents1 About the digital senderIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator tools 39To check address books1Make sure the digital sender is idle.2At the control panel, press SETUP (ALT+F4). 3Select any configurat

40B/W ContrastIf e-mail or i-fax documents sent by the digital sender appear too light or too dark, the problem may be solved by adjusting the contras

Creating and maintaining user profiles 41Creating and maintaining user profilesThis section contains information about user profiles that pertains to

42To change a user profile1At the control panel, press SETUP (ALT+F4). Then press USERS (F1). 2If an administrator password is required, the HP Digita

Working with address books 43Working with address booksThis section contains information about address books that pertains to the administrator.The a

44Maintaining the Public Lists address bookOnly the administrator can change information in the Public Lists address book.To add a list to the Public

Working with address books 45To add addresses to a distribution list1Press SETUP (ALT+F4), then LISTS (F3).2Select Public E-mail Lists.3If an adminis

46Maintaining the Public E-mail address bookOnly the administrator can change information in the Public E-mail address book.To add an address to the P

Changing the contrast level of the LCD 47Maintaining user lists and addressesTo add, modify, or delete the addresses and lists for a particular regis

48Upgrading the digital sender firmwareIf you register with the digital sender website (http://www.digitalsender.hp.com), you will be notified by e-ma

4Administrator tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Shutting down and restarting . .

Backing up and restoring the digital sender 49Backing up and restoring the digital senderThe Backup and Restore utilities save and recover the config

50Restoring the digital senderUse this procedure:●After initializing the address books●After performing a Restore to factory defaults●When instructed

Cleaning the digital sender 51Cleaning the digital senderDigital Sender glassWhen to clean: ●as necessary●when vertical streaks appear on electronic

52ADFWhen to clean: ●if paper documents in good condition begin to mis-feed●when vertical streaks appear on electronic forms of sent documents To clea

Cleaning the digital sender 536Check the flat gray bar above the ADF window. The bar should have no black or other markings. If necessary, clean the

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Sources for information about problems 554TroubleshootingSources for information about problemsSources for information about problemsSource Descripti

56Troubleshooting the digital senderGeneral digital sender troubleshootingUse the table in the user guide to solve common problems encountered while u

Troubleshooting the digital sender 57The e-mail configuration is inconsistent. Please check.There is a problem with the e-mail configuration.●Using t

58Invalid credentials. Check account name and password.The account name and password that have been configured for authenticating LDAP searches are i

Introduction 51About the digital senderIntroductionThe HP Digital Sender 8100C can be directly connected to TCP/IP networks. It converts black-and-wh

Troubleshooting the digital sender 59The LDAP server is currently unreachable. Contact the administrator.There is a problem with either the LDAP serv

60Search error. An unexpected problem occurred in the LDAP search (for example, memory shortage, or problem with the network link or LDAP server).●Try

Troubleshooting the digital sender 61Internal error message descriptions and actionsCode Description ActionsNOTEEvery internal error message has a co

62Troubleshooting network problemsNetwork interface card troubleshootingSeveral parameters on the Revision page provide helpful information about the

Hewlett-Packard limited warranty statement 635Warranty and support informationHewlett-Packard limited warranty statement1HP warrants HP hardware, acc

646Warranty does not apply to defects resulting from improper or inadequate maintenance or calibration, software, interfacing, parts or supplies not s

Hewlett-Packard Year 2000 warranty 65Hewlett-Packard Year 2000 warrantySubject to all of the terms and limitations of the HP Limited Warranty Stateme

66Replacement parts and accessoriesYou can obtain replacement parts for your HP Digital Sender 8100C by contacting your sales representative or your H

HP customer support options worldwide 67HP customer support options worldwideYou can call HP for support using the table below. For all other support

68All other countries worldwide: Use the telephone number below for your country to obtain support during the warranty period.Argentina(541) 778 8380A

6Installing the digital sender is simply a matter of making a few connections and configuring a few network and e-mail parameters. The digital sender

HP support 69HP support Online services: for 24-hour access to information over your modem, we suggest these services:World Wide Web URL - Firmware u

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Equipment specifications 71ASpecificationsEquipment specificationsFeature DescriptionProduct type●Flatbed and sheetfedScanning element●Charged-couple

72Keypad●40-key alphabetic keypad●12-key numeric keypad●Help key●Simplex/duplex key for single-sided or double-sided scanning●Green “go” button and re

Environmental ranges 73Environmental rangesCAUTIONThe operating environment should be stable, with no abrupt changes in temperature or humidity, or y

74Supported capabilities Operating capabilitiesDescription MaximumMultiple selections at control panel (combination of each individual e-mail address

Declarations of Conformity 75Declarations of ConformityEU Declaration of ConformityAccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name:Hewl

76FCC Declaration of ConformityManufacturer’s Name:Hewlett-Packard CompanyManufacturer’s Address:Greeley Hardcopy Division700 71st AvenueGreeley, Colo

German noise declaration 77German noise declarationGeräuschemissionLpS <70 dBam Arbeitsplatznormaler Betriebnach DIN 45635 T. 19Die Daten sind die

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Features 7FeaturesPerformanceFor maximum scanning speeds, see “Equipment specifications” on page 71.Paper handlingThe HP Digital Sender 8100C support

79IndexSymbols.tif format files 9/d code 50/dir code 50/f code 50/l code 50/p code 50/tr code 50Numbers2000 warranty 65AA4-sized paper 7AB Error messa

80 IndexCcapacity of ADF 7cards,connector to network interface 14changingadministrator password 30contrast 40user profiles 41characters,maximum numbe

Index81distribution listsadding addresses 45deleting addresses 45maintaining 44maximum number of destinations 74distribution services 9DNS (Domain Na

82 IndexHP JetDirect printer serversconnector to card 14firmware version installed 34ID 35not responding 58product number installed 34timeout 35troub

Index83messagescontrol panel 56internal error 61network error 59MIME support 9minimumconfiguration 16paper size in ADF 7modes,sending 8modifying,user

84 Indexprotocolsdependency on 6supported 6used for e-mail 9Public E-Mail address bookadding addresses 46deleting addresses 46description 43maintaini

Index85starting the digital sender 36statusdevice 32job 32stopping the digital sender 36storagehumidity specification 73temperature 73SUBJECT field i

86 IndexWINS (Windows Internet Naming Service),configuration problem 61WINS Server Address parameter 28World Wide Web support service 69worldwide, su

8Sending qualityThe digital sender offers a choice of sending qualities at the control panel. You can choose the most suitable quality for each type o