Hp DeskJet GT 5820 User Manual

HP DeskJet GT 5820 All-in-One series

15 Printheads16 Printhead latch17 Power connection18 USB port4 Chapter 2 Get started ENWW

c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Oine.d. If you made any changes, try to print again.

iii. Click or tap Administrative Tools, and then double-click or double-tap Services.iv. Right-click or touch and hold Print Spooler, and then click P

●Windows 10: From the Windows Start menu, click All apps, select Windows System, Control Panel, and then click View devices and printers under Hardwar

Read general instructions in the Help for resolving print quality issuesNOTE: To protect the printheads from drying out, always turn the printer o us

5. Review the Cyan, Magenta, Yellow, and Black Boxes along with other content on the diagnostics page.6. Clean the printheads (cartridges), if the dia

3. In the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox.4. Click Clean Ink Cartridges on

4. Click Align Ink Cartridges on the Device Services tab.The printer prints an alignment page.5. Follow the on-screen instructions to load the printhe

4. Click Clean Printheads.5. Click Clean, and follow the on-screen instructions.6. Click All Settings to return to the Information and Support pane.To

Copy issuesTroubleshoot copy problems. Use an HP online troubleshooting wizardGet step-by-step instructions if the printer does not create a copy, or

Scan issuesHP Print and Scan DoctorThe HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.NOTE: This util

Get to know the ink tank systemGet to know the HP DeskJet GT 5820 series ink tank system.Term DenitionPrintheads The printheads are the components in

Network and connection issuesWhat do you want to do?Fix wireless connectionChoose one of the following troubleshooting options.HP Print and Scan Docto

Read general instructions in the Help for Wi-Fi Direct troubleshooting1. Make sure that the Wi-Fi Direct light on the printer control panel is on. If

Printer hardware issuesClose printhead access door●Printhead door must be closed to begin printing.The printer shuts down unexpectedly●Check the power

Control panel error codesIf the Number of copies icon on the printer display is alternating between the letter E and a number, it indicates the printe

HP supportFor the latest product updates and support information, visit the HP DeskJet GT 5820 series support website at www.hp.com/support. HP online

Additional warranty optionsExtended service plans are available for the HP DeskJet GT 5820 series at additional costs. Go to www.hp.com/support , sele

A Technical informationThe technical specications and international regulatory information for the HP DeskJet GT 5820 series are provided in this sec

HP Company noticesThe information contained herein is subject to change without notice.All rights reserved. Reproduction, adaptation, or translation o

SpecicationsTechnical specications for the HP DeskJet GT 5820 series are provided in this section. For more product specications, see the Product D

●Cards: Up to 200 g/m² (110-lb index maximum)●Photo Paper: Up to 280 g/m² (75 lb)Print specications●Print speeds vary according to the complexity of

Control panel featuresOverview of buttons and lightsFeature Description1 Control Panel Display : Indicates number of copies, printhead priming status,

Environmental product stewardship programHP is committed to providing quality products in an environmentally sound manner. Design for recycling has be

‘Additional Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html.PaperTh

Disposal of waste equipment by usersThis symbol means do not dispose of your product with your other household waste. Instead, you should protect huma

Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)限用物質含有情況標示聲明書Declaration of the Presence Condition of the Restricte

The Table of Hazardous Substances/Elements and their Content (China)Restriction of hazardous substance (India)Restriction of hazardous substance (Ukra

EPEATChina SEPA Eco Label User InformationENWW Environmental product stewardship program 119

China Energy Label for Printer, Fax and Copier120 Appendix A Technical information ENWW

Regulatory noticesThe HP DeskJet GT 5820 series meets product requirements from regulatory agencies in your country/region.This section contains the f

FCC statementNotice to users in Korea122 Appendix A Technical information ENWW

European Union Regulatory NoticeProducts bearing the CE marking comply with one or more of the following EU Directives as may be applicable: Low Volta

Feature Description9 Information button: Prints out a printer information page. Press the button in combination with the Wireless button, the Wi-Fi Di

Declaration of conformity124 Appendix A Technical information ENWW

Regulatory wireless statementsThis section contains the following regulatory information pertaining to wireless products:●Exposure to radio frequency

Notice to users in BrazilNotice to users in Mexico126 Appendix A Technical information ENWW

IndexBbuttons, control panel 6Ccarriageclear carriage jams 83control panelbuttons 6features 6status icons 7copyspecications 113customer supportwarran

Control panel lights and display icons status●Power button light●Wireless light and icons●Wi-Fi Direct light and icon●HP ePrint light●Printhead icons

Status DescriptionThe Wireless light, the Wireless icon, and the Signal Bars icon are on.The printer is connected to a wireless network.The Wireless l

Status DescriptionThe Wireless light is blinking, and the Wireless icon is on. The wireless capability of the printer is on, but has not been congure

Status DescriptionThe HP ePrint light is on. The HP ePrint feature is on and ready to use.For more information, see Print with HP ePrint on page 43.Th

Cause SolutionOne of the following might have occurred.—Both printheads are missing.—Both printheads are installed incorrectly.—Both printheads still

Cause SolutionThe alignment page is printing and waiting to scan. Place the alignment page print side down on the scanner glass, and then press the St

Cause SolutionThe printer receives a printing job, starts feeding paper, and detects that the paper width for the printing job is bigger than the widt

Cause SolutionThe printer receives a multi-page printing job, detects that the paper length for the printing job does not match the length of the load

●The Number of copies icon is alternating between the letter E and the number 5. At the same time, all lights on the control panel are blinking.Cause

Load mediaSelect a paper size to continue.To load full-size paper1. Raise the input tray.2. Slide the paper-width guide to the left.3. Insert a stack

4. Slide the paper-width guide to the right until it stops at the edge of the paper.5. Pull out the output tray and the tray extender.To load small-si

3. Insert a stack of small-size paper (like photo paper) into the far-right side of the input tray with the short edge down and the print side up, and

2. Slide the paper-width guide to the left.3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes

Change the default paper size detected by printerThe printer can automatically detect whether the input tray has paper loaded and detect whether the l

Load an original on the scanner glassTo load an original on the scanner glass1. Lift the scanner lid.2. Load the original print-side down on the right

Paper basicsThe printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large

Table of contents1 HP DeskJet GT 5820 series Help ...

printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print

Open the HP printer software (Windows)After installing the HP printer software, double-click the printer icon on the desktop or do one of the followin

Sleep mode●Power usage is reduced while in Sleep mode.●After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity

Quiet ModeQuiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works for printing with Normal print

Auto-OThis feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must u

3 Print●Print from your computer●Print from your mobile device●Print with AirPrint●Tips for print successENWW 29

Print from your computer●Print documents●Print photos●Print envelopes●Print using the maximum dpiPrint documentsBefore printing documents, make sure y

To print on both sides of the page (Windows)1. From your software, select Print.2. Make sure your printer is selected.3. Click the button that opens t

3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties, Options, Prin

NOTE: For specic details on how to format text for printing on envelopes, consult the help les in your word application.To print an envelope (Window

5 Copy and scan ...

3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties, Options, Prin

Print from your mobile deviceWith HP mobile printing technology, you can print from your smartphone or tablet to your printer easily.If you are at hom

Print with AirPrintPrinting using Apple’s AirPrint is supported for iPad (iOS 4.2 or later), iPhone (3GS or later), iPod touch (third generation or la

Tips for print success●Printhead and ink tips●Paper loading tips●Printer settings tips ●NotesTo print successfully, the HP printheads should be functi

—Print in Grayscale: Allows you to print a black and white document using the black ink only. Select Black Ink Only, and then click OK . It also allow

Notes●Original HP printheads and ink are designed and tested with HP printers and papers to help you easily produce great results, time after time.NOT

4 Use Web Services●What are Web Services?●Set up Web Services●Print with HP ePrint●Use the HP Connected website●Remove Web Services●Tips for using Web

What are Web Services?HP ePrint●HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any locat

Set up Web ServicesBefore you set up Web Services, make sure your printer is connected to the Internet using a wireless connection.To set up Web Servi

Print with HP ePrintHP HP ePrint allows you to print to your HP ePrint-enabled printer anytime, from any location.Before you can use HP ePrint, make s

Index ...

Use the HP Connected websiteUse HP’s free HP Connected website to set up increased security for HP ePrint, and specify the email addresses that are al

Remove Web ServicesTo remove Web Services, complete the following steps:1. Open the embedded web server (EWS). For more information, see Open the embe

Tips for using Web Services●Learn how to share your photos online and order prints. Click here to go online for more information.46 Chapter 4 Use We

5 Copy and scan●Copy documents●Scan using the HP printer software●Scan using Webscan●Tips for copy and scan successENWW 47

Copy documentsNOTE: All documents are copied in normal quality print mode. You cannot change the print mode quality when copying.To copy documents1. L

Scan using the HP printer software●Scan from a computer●Change scan settings (Windows)●Create a new scan shortcut (Windows)Scan from a computerBefore

●Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.●Windows 7, Windows Vista,

●Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.●Windows 7, Windows Vista,

5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click Create .For example, if you are creating a

Scan using WebscanWebscan is a feature of the embedded web server that lets you scan photos and documents from your printer to your computer using a w

vi ENWW

Tips for copy and scan successUse the following tips to copy and scan successfully:●Keep the glass and the back of the lid clean. The scanner interpre

6 Manage ink and printheadThis section contains the following topics:●Ink valve●Ink levels●Rell Ink Tanks●Order ink supplies●Print with black ink onl

Ink valveTo prevent ink leakage, make sure the ink valve is locked before you attempt to move or tilt the printer. Turn the valve completely to the ri

Ink levelsUse the ink level lines on the ink tanks to determine when to ll the tanks and how much ink should be added.1 Maximum line: The actual ink

Rell Ink TanksTo rell the ink tanks1. Lift the ink tank lid.2. Remove the cap of the ink tank you plan to rell.3. Twist to remove the cap of the in

4. Hold the ink bottle on tank nozzle and rell the ink tank to the maximum line only. If ink doesn't drain immediately, remove and reinsert bott

●Do not tilt, shake, or squeeze the ink bottle when it is open in case ink leaks.●Store the ink bottles in a cool, dark place.60 Chapter 6 Manage in

Order ink suppliesBefore ordering ink bottles, visually check the labels on the ink bottles to locate the ink bottle numbers.To order original HP supp

Print with black ink onlyBefore printing with black ink only, make sure the actual ink levels in all tanks are no lower than the minimum ink lines. Pr

Tips for working with ink and printheadPrinthead tipsUse the following tips to work with printheads:●To protect the printheads from drying out, always

1 HP DeskJet GT 5820 series HelpLearn how to use your HP DeskJet GT 5820 series.●Get started on page 2●Print on page 29●Use Web Services on page 40●Co

7 Connect your printer●Set up your printer for mobile printing●Connect your printer to a wireless network with a router●Connect wirelessly to the prin

Set up your printer for mobile printingEnter 123.hp.com/dj5820 in your mobile device web browser or scan the QR code to download and launch the HP All

Connect your printer to a wireless network with a routerTIP: To print a wireless quick start guide, press the Information button ( ) for three seconds

NOTE: For more information about using the conguration utility, see the documentation provided with the router or wireless access point. Wait for abo

If you have the HP printer software installed on your computera. Double-click the HP Utility icon (located in the Applications/HP folder).b. On the me

Connect wirelessly to the printer without a routerWith Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-

3. From your mobile device, select a document from a print enabled application, and then select the option to print the document.The list of available

4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network. If the printer has been installed and co

Wireless settingsYou can set up and manage your printer wireless connection and perform a variety of network management tasks. This includes printing

Connect your printer to your computer with a USB cable (non-network connection)The printer supports a rear USB 2.0 High Speed port for connection to a

2 Get started●Printer parts●Get to know the ink tank system●Control panel features●Control panel lights and display icons status●Load media●Change the

Change from a USB connection to a wireless networkIf you rst set up your printer and installed the software with a USB cable, directly connecting the

Advanced printer management tools (for networked printers)When the printer is connected to a network, you can use the embedded web server (EWS) to vie

You can congure your browser to accept all cookies, or you can congure it to alert you every time a cookie is oered, which allows you to decide whi

Tips for setting up and using a networked printerUse the following tips to set up and use a networked printer:●When setting up the wireless networked

8 Solve a problemThis section contains the following topics:●Jams and paper-feed issues●Printhead issues●Printing issues●Copy issues●Scan issues●Netwo

Jams and paper-feed issuesWhat do you want to do?Clear a paper jamSolve paper jam issues. Use an HP online troubleshooting wizardInstructions for clea

2. Pull the paper gently out of the input tray.3. Make sure there is no foreign object in the paper path, and then reload paper.NOTE: The input tray s

b. Close the output tray extender, and then rotate the output tray clockwise to stow it in the printer.c. Open the front door of the printer.d. Open t

f. Remove the jammed paper.g. Close the printhead access door, and then close the front door.h. Pull out the output tray and the tray extender.3.Press

4. Gently turn the printer over, locate the cleanout door on the bottom of the printer, and then pull both tabs on the cleanout door to open it.5. Rem

Printer parts1 Paper-width guide2 Input tray3 Input tray shield4 Scanner lid5 Scanner glass6 Output tray extender (also referred to as the tray extend

Read general instructions in the Help for clearing a print carriage jams1. Open the front door of the printer.2. Open the printhead access door, and m

—Make sure paper is loaded in the input tray. For more information, see Load media on page 17.—Adjust the paper-width guide in the input tray to t sn

5. Raise the input tray.6. Lift and hold the input tray shield.NOTE: Do not remove the input tray shield. The input tray shield prevents foreign debri

Printhead issuesIdentify whether a printhead has a problemTo identify whether printhead has a problem, check the status of the Printhead Alert light a

b. Open the printhead access door and wait for the print carriage to move to the center of the printer.CAUTION: The instructions in the following step

e. Check if there is a plug on top of the printhead or plastic tape on the printhead contacts. If there is, remove the plug from top of the printhead

i. Close the front door of the printer.5. Pull out the output tray and the tray extender.To clean printhead contactsCAUTION: The cleaning procedure sh

4. Open the front door of the printer.5. Open the printhead access door and wait for the print carriage to move to the center of the printer.CAUTION:

a. Hold the printhead by its sides with the bottom pointing up and locate the electrical contacts on the printhhead.The electrical contacts are the sm

Printing issuesWhat do you want to do?Fix problems with page not printing (unable to print)HP Print and Scan Doctor The HP Print and Scan Doctor is a