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General Troubleshooting Information
431
Paper Curl
Paper curl is inherent to the laser printing processes, as it occurs
when paper is subjected to heat. Paper curl tends to relax as the
paper cools while resting on a flat surface. The specification for
maximum paper curl when the paper is lying flat before print is 0.2
inches (5 mm).
Although paper curl cannot be totally eliminated, some steps can be
taken to lessen its impact, as suggested in the following table.
Table 7-30. Paper Curl
Possible Cause Recommended Action
1. Paper Path
Try using Tray 1 and output the paper to the left output bin.
2. Paper Surface The recommended printing surface of the page is usually marked on the end of a
ream of paper, indicated by a small arrow and the phrase “print this side first.”
Load paper in Tray 1 with the recommended printing surface facing up (facing
down in Trays 2, 3, 4, and 5).
3. Paper Storing and
Handling
Over time, paper assumes the characteristics of its storage environment (in a
humid environment, paper absorbs moisture; in a dry environment, paper loses
moisture). Paper with higher moisture content will tend to curl more. Evaluate the
storage conditions of the paper.
4. Paper Type All paper is manufactured differently (different textures, moisture content, drying
processes, composition, etc.). Change the type of paper being used and
re-evaluate the paper curl results.
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