Hp ProBook 6445b Notebook-PC User Manual

HP ProBook User Guide

12 Backup and recoveryBacking up your information ...

Replacing a hard drive in the hard drive bayCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the

11. Lift the hard drive (3) out of the hard drive bay.To install a hard drive:1. Insert the hard drive into the hard drive bay (1).2. Pull the hard dr

6. Tighten the hard drive cover screws (3).7. Replace the battery.8. Turn the computer right-side up, and then reconnect external power and external d

Replacing a drive in the upgrade bayThe upgrade bay can hold either a hard drive or an optical drive.Removing the protective insertThe upgrade bay may

3. Disconnect all external hardware devices connected to the computer.4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on

10. Remove the hard drive from the upgrade bay.To install a hard drive in the upgrade bay:1. Insert the hard drive into the upgrade bay.2. Tighten the

3. Replace the 4 hard drive screws (1), and then replace the protective screw caps (2).4. Replace the battery.5. Turn the computer right-side up, and

8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2).9. Remove the optical drive from the upgrade bay.To install a

2. Tighten the upgrade bay screw.3. Replace the battery.4. Turn the computer right-side up, and then reconnect external power and external devices.5.

7 External devicesUsing a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as

1 FeaturesIdentifying hardwareComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the standa

Stopping and removing a USB deviceCAUTION: To prevent loss of information or an unresponsive system, stop a USB device beforeremoving it.CAUTION: To p

Using a 1394 deviceIEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to thecomputer. Scanners, digital ca

3. Click Stop, and then click OK.4. Remove the device.102 Chapter 7 External devices

Using a serial device (select models only)Select computer models include a serial port that connects optional devices such as a serial modem,mouse, or

Using external drivesRemovable external drives expand your options for storing and accessing information. A USB drive canbe added by connecting the dr

Using a docking deviceThe docking connector connects the computer to an optional docking device. An optional docking deviceprovides additional ports a

8 External media cardsUsing Media Card Reader cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are oft

2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated.You will hear a sound when the device has been d

Using ExpressCards (select models only)An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.Like standard PC Cards,

2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated.You will hear a sound when the device has been de

Component Description(6) TouchPad scroll zone Scrolls up or down.(7) Right TouchPad button* Functions like the right button on an external mouse.*This

110 Chapter 8 External media cards

Using Smart Cards (select models only)NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™Cards.A smart ca

9 Memory modulesThe computer has two memory module compartments. The primary memory module compartment islocated under the keyboard. The expansion mem

Adding or replacing a memory module in the expansionmemory module slotTo add or replace a memory module in the expansion memory module slot, follow th

b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.To protect a memory module after removal, place it

13. Tighten the memory module compartment cover screw (3).14. Replace the batteries.15. Turn the computer right-side up, and then reconnect external p

Upgrading a memory module in the primary memorymodule slotTo upgrade a memory module in the primary memory module slot, follow these steps:1. Save you

10. Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm restof the computer.11. Remove the memory modul

12. Insert a memory module:a. Align the notched edge (1) of the memory module with the tab in the memory module slot.CAUTION: To prevent damage to the

17. Tighten the 3 keyboard access screws.18. Replace the batteries.19. Turn the computer right-side up, and then reconnect external power and external

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Wireless lights (2)*●Blue: An integrated wirele

Increasing the hard drive space for the Hibernation fileWhen Hibernation is initiated, the operating system stores your information to a Hibernation f

10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent aproduct from being mis

Using passwordsMost security features use passwords. Whenever you set a password, write down the password andstore it in a secure location away from t

BIOS administrator passwords FunctionDriveLock user password Protects access to the internal hard drive that is protected byDriveLock, and is set unde

Managing a BIOS administrator passwordA BIOS administrator password is set, changed, and deleted in Computer Setup.To set this password in Computer Se

5. When prompted for the new password, leave the field empty, and then press enter.6. Read the warning. To continue, select YES.7. When prompted to ty

Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys youused to set the pa

Setting a DriveLock passwordTo set a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while the “P

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or externalMultiBay).At th

Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Component Description(5) QuickLook light●On: The computer is on.●Off: The computer is off, in Standby, or in Hibernation.(6) QuickWeb light On: The We

Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Removing Automatic DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on or restart the computer, and th

Using Computer Setup security featuresSecuring system devicesYou can disable or enable system devices from the following menus in Computer Setup:●Boot

To view this general system information in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press

Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose the computer tocomputer viruses. Computer v

Using firewall softwareWhen you use the computer to access e-mail, a network, or the Internet, unauthorized persons may beable to gain access to the c

Installing critical security updatesCAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from securitybreaches and comp

Using HP ProtectTools Security Manager (select modelsonly)HP ProtectTools Security Manager software is preinstalled on select computer models. This so

Installing a security cableNOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer frombeing mishandled or stole

11 Software UpdatesUpdating softwareUpdated versions of the software provided with your computer are available either through the HPUpdate utility or

Component Description(3) Battery light●Amber: A battery is charging.●Turquoise: A battery is close to full charge capacity.●Blinking amber: A battery

Updating the BIOSTo update the BIOS, first determine what BIOS version you currently have, and then download andinstall the new BIOS.Determining the B

Downloading a BIOS updateCAUTION: To prevent damage to the computer or an unsuccessful installation, download and installa BIOS update only when the c

The BIOS installation begins.5. Complete the installation by following the on-screen instructions.NOTE: After an on-screen message reports a successfu

12 Backup and recoveryTo protect your information, use the Windows® Backup utility (select models only) to back up files andfolders or create recovery

Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel

Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools

13 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not work

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

File menuSelect To do thisSystem Information●View identification information for the computer and thebatteries in the system.●View specification infor

Select To do thisPassword Policy (requires a BIOS administrator password) Revise password policy criteria.HP SpareKey Enable/disable HP SpareKey (enab

Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button to

Select To do this●Enable/disable CD-ROM boot (disabled by default).●Enable/disable SD Card boot (enabled by default).●Enable/disable floppy boot (enab

Select To do this●Enable/disable Wake on USB (enabled by default).●Enable/disable Num lock state at boot (disabled bydefault).●Enable/disable TXT (Int

Select To do thisCAUTION: Disabling the USB port also disablesMultiBay devices and ExpressCard devices on theadvanced port replicator.●Enable/disable

14 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e

NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, dependingon the format of the boot CD.154 Chapter 14 MultiBoo

Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set

Considering boot order changesBefore changing the boot order, note the following considerations:●When the computer restarts after the boot order has b

Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b

Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu each timethe computer is

15 Management and PrintingUsing Client Management SolutionsClient Management Solutions software provides standards-based solutions for managing client

Component Description(5) Volume mute button Mutes and restores speaker sound.(6) Volume down button Decreases computer volume.(7) Volume up button In

Managing and updating softwareHP provides several tools for managing and updating software on client computers:●HP Client Manager for Altiris (select

●Help desk and problem resolution◦Management of help desk tickets◦Remote troubleshooting◦Remote problem resolution◦Client disaster recovery●Software a

HP CCM (Client Configuration Manager) (select models only)HP CCM (Client Configuration Manager) automates the management of software such as operating

HP SSM (System Software Manager)HP SSM (System Software Manager) lets you remotely update system-level software on multiplesystems simultaneously. Whe

Using the HP Universal Print Driver (select models only)The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces

IndexSymbols/Numerics1394 cable, connecting 1011394 devicesconnecting 101stopping 1011394 port 101AAC adapterconnecting 75identifying 19administrator

Computer SetupBIOS administratorpassword 123device security 132DriveLock password 126enabling bootabledevices 155File menu 148navigating and selecting

HP QuickLook 150HP SpareKey enrollment 149HP System SoftwareManager 160, 163hubs 99Iiconsnetwork status 22wireless 22image, computer 159inserting a

pointing devicessetting preferences 40using 40pointing stickusing 40port options1394 port 152eSATA port 152ExpressCard slot 152flash media reader 151p

scrolling regions 2using 40TPM Embedded Security 149traveling with the computer 20,82troubleshootingAutoPlay 64device drivers 65disc burning 65disc pl

Component Description(2) QuickLook button●When the computer is off, press the button to openHP QuickLook.●When the computer is on, press the button to

KeysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) esc key Displays system information when pressed

© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Component Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Executes frequently used system fun

Component Description(1) Wireless light●Blue: An integrated wireless device, such as a wireless localarea network (WLAN) device, the HP Mobile Broadba

Component Description(1) Media Card Reader Supports the following optional digital card formats:●Memory Stick●Memory Stick Pro●Memory Stick Duo (adapt

Component Description●MultiMediaCard●MultiMediaCard Plus●Secure Digital (SD) Memory Card●Secure Digital (SD) High Capacity Memory Card●micro Secure Di

Component Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an

Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a dete

Component Description(2) SIM slot Contains a wireless subscriber identity module (SIM) (selectmodels only). The SIM slot is located inside the battery

Component Description(1) Internal display switch Turns off the display or initiates Standby if the display is closedwhile the power is on.(2) Internal

Component Description(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wirelesswide-area networks (WWAN).(2) WLAN antennas

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) Battery* Powers the computer when the co

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Have this information available when you contact technical support. The service tag label is affixedto the bottom of the computer.●Microsoft® Certific

2 Wireless, modem, and local areanetworkUsing wireless devices (select models only)Wireless technology transfers data across radio waves instead of wi

For more information on wireless technology, refer to the information and Web site links provided inHelp and Support.Identifying wireless and network

NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work untilyou reenable your devices.Using Wireless Assista

Using a WLAN device (select models only)With a WLAN device, you can access a wireless local area network (WLAN), which is composed of othercomputers a

When you set up a WLAN or access an existing WLAN, always enable security features to protect yournetwork from unauthorized access. The common securit

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wi

Using HP Mobile Broadband (select models only)HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to accessthe Intern

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.8. Replace the battery.NOTE: HP Mobile Broadband

7. Press in on the SIM (1), and then remove it from the slot (2).8. Replace the battery.9. Reconnect external power.10. Reconnect external devices.11.

iv Safety warning notice

Using a Bluetooth wireless deviceA Bluetooth device provides short-range wireless communications that replace the physical cableconnections that tradi

Troubleshooting wireless connection problemsSome possible causes for wireless connection problems include the following:●Wireless device is not instal

Cannot connect to a preferred networkWindows can automatically repair a corrupted WLAN connection:●If there is a network status icon in the notificati

5. Click the Association tab, and then enter the correct wireless encryption data into the Networkkey field.6. Click OK to save these settings.WLAN co

Using the modem (select models only)The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable(purchased separately). In

Connecting a country- or region-specific modem cable adapterTelephone jacks vary by country or region. To use the modem and the modem cable (purchased

Adding new locations when travelingBy default, the only location setting available to the modem is a location setting for the country or regionin whic

Solving travel connection problemsIf you experience modem connection problems when using the computer outside of the country or regionin which you pur

6. Clear the check box for Wait for dial tone before dialing.7. Click OK twice.38 Chapter 2 Wireless, modem, and local area network

Connecting to a local area network (LAN)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchasedseparately). If the

Table of contents1 FeaturesIdentifying hardware ...

3 Pointing devices and keyboardUsing pointing devicesSetting pointing device preferencesUse Mouse Properties in Windows® to customize settings for poi

Function HotkeyDisplay system information. fn+escInitiate Standby. fn+f3Switch the screen image. fn+f4Display Power Assistant. fn+f8Decrease screen br

Initiating StandbyCAUTION: To reduce the risk of information loss, save your work before initiating Standby.Press fn+f3 to initiate Standby.When Stand

Switching the screen imagePress fn+f4 to switch the screen image among display devices connected to the system. For example,if a monitor is connected

Displaying Power AssistantPress fn+f8 to open Power Assistant. Power Assistant allows you to configure system settings tooptimize your computer's

Decreasing screen brightnessPress fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness levelincrementally.Increasing s

Using HP QuickLook 3QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlookto the hard drive of your comp

Component Description(2) Embedded numeric keypad Can be used like the keys on an external numeric keypad whenpressed in combination with the fn and nu

Component Description(1) num lk key Alternates between the navigation and numeric functions on theintegrated numeric keypad.NOTE: The keypad function

Cleaning the TouchPad and keyboardDirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,clean the TouchPad

WLAN connection is very weak ... 33Cannot connect to the wireles

4 MultimediaMultimedia featuresYour computer includes multimedia features that allow you to listen to music and view pictures. Yourcomputer may includ

◦To increase volume, press and hold the volume up button (3) until the desired volume levelis reached.●Windows volume control:a. Click the Volume icon

Accessing your preinstalled multimedia softwareTo access preinstalled multimedia software:▲Select Start > All Programs, and then open the multimedi

AudioYour computer enables you to use a variety of audio features:●Play music using your computer speakers and/or connected external speakers●Record s

NOTE: For best results when recording, speak directly into the microphone and record sound in asetting free of background noise.▲To confirm or change

VideoYour computer enables you to use a variety of video features:●Watch movies●Play games over the Internet●Edit pictures and video to create present

▲To connect a digital display device, connect the device cable to the DisplayPort.NOTE: If a properly connected external display device does not displ

Optical drive (select models only)Your computer may include an optical drive that expands the functionality of the computer. The opticaldrive allows y

Selecting the right disc (CDs, DVDs, and BDs)An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are alsous

Blu-ray Discs (BDs)BD is a high-density optical disc format for the storage of digital information, including high-definitionvideo. A single-layer Blu

Selecting the right disc (CDs, DVDs, and BDs) ... 58CD-R discs ...

NOTE: For best results, be sure that your AC adapter is plugged into an external power source whileplaying a BD.Configuring AutoPlay1. Select Start &g

CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:Before writing to a disc, connect the computer to a reli

To burn a CD or DVD, follow these steps:1. Download or copy the source files into a folder on your hard drive.2. Insert a blank disc into the optical

The optical disc tray does not open for removal of a CD, DVD, or BD1. Insert the end of a paper clip (1) into the release access in the front bezel of

A disc does not play●Save your work and close all open programs before playing a CD, DVD, or BD.●Log off the Internet before playing a CD, DVD, or BD.

A movie stops, skips, or plays erratically●Check to be sure the disc is not scratched or damaged.●Clean the disc.●Conserve system resources by trying

To use the HP Update Utility:1. Select Start > All Programs > HP > HP Update.2. On the HP Welcome screen, click Settings, and then select a t

Webcam (select models only)Your computer may include an integrated webcam, located at the top of the display. With the preinstalledsoftware, you can u

●Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates amore defined image; a lower sharpness setting creates a s

4. Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicatesthat the webcam is now in focus.The webcam turn

Managing low battery levels ... 78Identifying low battery l

5 Power managementSetting power optionsUsing power-saving statesThe computer has two power-saving states enabled at the factory: Standby and Hibernati

To exit Standby:▲Briefly press the power button.When the computer exits Standby, the power light turns on and your work returns to the screenwhere you

3. Clear the Always show icon on the taskbar check box.4. Click Apply, and then click OK.To show the Power Meter icon in the notification area, follow

Customizing power schemes1. Select Start > Control Panel > Performance and Maintenance > Power Options.2. Select a power scheme from the Powe

Using Power Assistant (select models only)Power Assistant allows you to configure system settings to optimize your computer's power consumptionan

When you connect the computer to external AC power, the following events occur:●The battery begins to charge.●If the computer is turned on, the batter

NOTE: The display brightness is decreased to save battery life when you disconnect AC power. Toincrease display brightness, use the fn+f10 hotkey or r

2. Insert the battery (1) into the battery bay until it is seated.The battery release latch (2) automatically locks the battery into place.To remove t

Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmeror cooler than room temperature.To prolong battery

The computer takes the following actions for a critical battery level:●If Hibernation is enabled and the computer is on or in Standby, the computer in

8 External media cardsUsing Media Card Reader cards ...

Resolving a low battery levelCAUTION: To reduce the risk of losing information when the computer reaches a critical battery leveland has initiated Hib

To fully charge the battery:1. Insert the battery into the computer.2. Connect the computer to an AC adapter, optional power adapter, optional expansi

Step 4: Fully recharge the batteryTo recharge the battery:1. Plug the computer into external power and maintain external power until the battery is fu

Disposing of a used batteryWARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not shortexternal contacts; do not

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms:●The computer will not turn on when connected to the A

6DrivesIdentifying installed drivesYour computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-statememory. Bec

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,observe these precautions:Before you move a computer

Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolida

Using HP 3D DriveGuardHP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either ofthe following conditions:●

To open the software and change settings, follow these steps:1. Double-click the icon in the notification area, at the far right of the taskbar.– or –